PAHI 2017

The Fourth European Workshop on Practical Aspects of Health Informatics, PAHI 2017

eHealth communication and the citizen - social, organizational, and human aspects 

Levanger in Trøndelag, Norway 15th and 16th of May 2017

Aim of the Workshop

PAHI 2017 aims to bring together clinicians, researchers and students from humanities, social sciences, healthcare and informatics as well as developers to exchange experiences and ideas about eHealth communication in modern healthcare.

This is important for many reasons:

  • Exchange of experiences across institutional bounderies
  • Exchange of knowledge across scientific disciplines
  • Networking
  • Exchanging ideas for research and / or development projects within the field of eHealth communication both on a national and international level

Objectives of the workshop

The objective of the workshop is to examine human, organisational and social prerequisites for effective and target-oriented eHealth communication between the health authorities, health services and the citizens.

Modern healthcare is characterized by extensive use of health technologies. eHealth services for citizens are becoming commonly available.  Although studies demonstrate that citizens tend to use eHealth services and the acceptance of health technologies increases, there is only little research about the impact of eHealth on citizens’ health communication and consequently also on safety in health care.

In order to develop usable and tailored eHealth services for citizens much more insight into the specific requierements and competencies is needed.  The eHealth literacy level needs to be evaluated and put into context. There is evidence that social, institutional and cultural aspects have an impact and we need to consider these factors also when discussing availability and use of health technologies. An important challenge is how we can utilize this knowledge in developing targeted as well as generalized eHealth solutions. There is also an educational aspect to eHealth services. Healthcare professionals are obliged to apply health technologies of various kinds in their daily practice, in diagnosis as well as in their communication with patients. To be able to implement the services in a smart and citizen-centered way health professionals should be trained on the basis of researched-based teaching applications. 

The Workshop topics include (but are not limited to) the following:
  • eHealth communication
  • eHealth literacy
  • Educational aspects of eHealth and welfare technologies
  • Safety, quality and risk management in eHealth
  • eHealth ethics
  • Patient-centred ICT
  • The impact of ICT for professional healthcare practice
  • Digital communication and coordination between primary healthcare and specialist healthcare
  • Methodological aspects of developing eHealth solutions and welfare technologies for citizens
  • Bridging the gap between health informatics research and clinical practice
  • Policies and strategies for ICT in healthcare
  • Lessons learned in relation to failure project

The workshop is hosted by NORD University and organized in collaboration with The Norwegian University of Science and Technology, Moray College UHI University of Highlands and Islands and Glasgow School of Arts, Scotland, Flensburg University of Applied Sciences, Germany, and the Women´s Network for Research on Communication and Technology in Health.

Scientific programme

Scientific programme

Download a leaflet with program 

We will finish the conference with a special workshop-session on Serious Games and Healthcare.

This workshop will focus on possibilities and needs concerning Game Technology and Healthcare. We will introduce the participants to the topic, giving examples and theoretical insight into the concepts of Serious Games and different technologies. Depending on the interests of the participants, the workshop will further discuss and brainstorm around topics like: Game Technology and Patient Recovery, Game Technology and Healthcare education, Game Technology and the public’s understanding of different Health topics, Game Technology and Coping with Diseases, Game Technology and Psychology / Cognitive training, etc.

Robin Isfold Munkvold, from Nord University will introduce the topic and organize the workshop. Robin has his background from Computer Science and his research is mainly toward ICT and Learning and Digital Games and Learning. Robin has for the last eight years, been head of studies within the field of Media Technology at Nord University.


Monday May 15th

10.00  Opening. Welcome by Dean at NORD University 


10.15 Steinar KrogstadCommunication between researchers and participants in the HUNT Study, Norway

10.45 Sigrun Berge Enger: “Helseplattformen"

11.15 Artur SerranoCommunication between researchers and municipalities (to be confirmed due to changes in programme)

11.45 Lunch 

12.30 Paper and abstract presentations (max 8+2min for each presentation)

Patient communication (12.30-13.10)

Berit J Brattheim, Kari Sand, Heidi Gilstad, Ragna Stalsberg, Steinar Lundgren and Randi J Reidunsdatter:  Breast cancer patients’ experiences with information and communication in hospital care services

Lisbeth Ø. Rygg, Hildfrid V Brataas and Bente Nordtug: Experience with videoconferencing between municipal oncology nurses and their patients

Monica Rian: Nurses communication practices when using technologies

Heidi Enwald: Taking health information behavior and health information literacy into account in the design of e-health services

Information quality and documentation (13.10-13.50)

Pieter Jelle Toussaint, Line Melby, Ragnhild Hellesø and Berit J Brattheim: Does information quality matter?

Heidi Gilstad, Kari Sand and Berit Brattheim: Online patient information about breast cancer- a discourse analysis

Helge Ovesen, Liv Johanne Wekre and Ingvild Klevan: Medication supply in closed loop medication – conceptual understanding and prerequisites

Jorunn Bjerkan and Rose Mari Olsen: Patient documentation in home health nursing in Norway -a study of attitudes among professionals

Design and methodology (13.50-14.30)

Anita Das, Jarl Reitan, Silje Bøthun and Yngve Dahl: A Participatory Design Evaluating of an eHealth service for patients with COPD

Anne Carlijn Vis: Co-Design in Specialist Care – Aspects Workshop Organizers Should Consider

Andreas D. Landmark and Tobias Iversen: Betwixt and between - Action research and the duality between project and research result

Anna-Lena Pohl: Cross-sectoral study examining the eHealth Literacy of Diabetes patients in Flensburg and Tallinn

Educational aspects (14.30- 15.00)

Julia Moreland: Exploring Online Health Information Seeking in Scotland

Soudabeh Khodambashi: Exploring Medical Students' Needs and Feedback on Using Clinical Guidelines Websites: A Case Study

Kirsti Berntsen: Bioengineering and Computer engineering students seek solutions together- Supporting interdisciplinary dialogue for innovation

15.00 – 17.00 Gaming Technology and Health - Ideas for Innovation and Cooperation Discussion, moderated by Robin Munkvold with student demonstration of VR

17.15 Bus from Røstad

18.00 Dinner at Stiklestad

(Train to Trondheim 21.56 )

Conference Registration

Conference Registration

Registration for the PAHI 2017 conference is now closed. Registration deadline is 02.05.17. The site opens automatically in Norwegian. You can change the language settings of the registration page in the upper right corner. 

Please note that you have to order hotel room yourself. The PAHI workshop has a deal with Backlund Hotel in Levanger; 1078 NOK per room/per day incl. breakfast. Please give the following reference; "Lars Gunnar Liljefjell" when ordering hotel. Contact info Backlund Hotel: Phone: +47 74 08 16 00, Email:

If you have any questions: Contact Jorunn Bjerkan, phone: +47 48 60 66 79. Email:

Download a leaflet with the program 

Important Dates

Important Dates

  • February 1, – February 13th, Extended- Abstract submission deadline (Max. 250 words)  
  • February 10 – February 15th, Extended- Notification of abstract acceptance 
  • March 30th Extended – Full paper (min.5 pages) and short paper (min 2 pg. max 4)
  • April 20 – Notification of paper acceptance (with any requested changes)
  • April 25 May 2nd, Extended -  Final registration date
  • June 15 – Camera ready papers due (with any changes)
  • May 15-16 – Workshop

Organizer Team

General Chair 

  • Jorunn Bjerkan (NORD University)

Program Chair and Committee

Publication Chair and Committee

Organizing Committee

  • EINA-nettverket


  • Organization: Jorunn Bjerkan
  • Program: Heidi Gilstad

Practical Information

Travel to Levanger


The workshop will take place at NORD University, Røstad, Levanger in Trøndelag. Get to know Levanger

Levanger can easily be reached by plane (from Trondheim airport), boat, and train.

Submission Information

Paper submissions

  • Papers should be submitted to EasyChair
  • Accepted papers will be published in CEUR Workshop Proceedings. Eligible for CRISTIN publication points.
  • Full papers should be minimum 5 pages, formatted according to the template found here: (word) or here: (LaTeX).There is no maximum page length.
  • Short papers (2 page extended abstract) may be submitted using the same template, but will not be subject to full peer review, and will not be eligible for CRISTIN publication points. 

Download call for papers in PDF format.

Previous Workshops


Previous PAHI web pages: