SMF2051F - Organizational Management including Labour Laws


Examination arrangement

Examination arrangement: Written examination
Grade: Letters

Evaluation form Weighting Duration Examination aids Grade deviation
Written examination 100/100 4 hours C

Course content

Part 1: Aims and efficiency - organization structure - human, social, ethical and cultural relations - power and conflicts - surroundings - motivation and rewards - communication - decision-making processes - learning and organizational development- management - how to study organizations.

Part 2: The myths and reality of the service society - profitability - the service management system - personnel development - the customer as market and co-producer - physical environment and technical remedies - the company?s image - the creation, reproduction and further development of business ideas - price policy - internationalisation - quality, productivity and strategy - diagnosis - culture and philosophy as instruments in management - changing and leadership.

Part 3: Elements of Norwegian Labour Law, Norwegian working environment and legal framework

Learning outcome

Show good understanding of organizational theory applied on actual administrative and managerial issues.

Acquire knowledge, skills and attitudes as a leader, and also be able to recognize and manage employee participation in decision processes within an organization.

Learning methods and activities

Internet-based Learning activities.

Compulsory assignments:

3 Exercises which all must be approved).

Details concerning course requirements will be presented at the beginning of the semester.

Compulsory assignments

  • Compulsory assignments

Further on evaluation

Re-sit of written exam in August.

Approved exercises are valid for resit examination.

Specific conditions

Exam registration requires that class registration is approved in the same semester. Compulsory activities from previous semester may be approved by the department.

Admission to a programme of study is required:
Business Administration and Management (BØKLED-F)

Course materials

Jacobsen, Dag Ingvar og Thorsvik, Jan, Hvordan organisasjoner fungerer, Fagbokforlaget, 4. utgave, ISBN 978-82-450-1445-7.

Jacobsen, Dag Ingvar og Thorsvik, Jan, Hvordan organisasjoner fungerer - Arbeidsbok og casesamling, Fagbokforlaget, 4. utgave, ISBN 978-82-450-1446-4.

Normann, Richard, Service Management, Cappelen akademiske forlag, 3. utgave, ISBN 82-02-19835-6.

Storeng, Beck og Due Lund (2015). Arbeidsrett. Cappelen DAM forlag, 9. utgave, ISBN 9788202470470.

Norwegian Labour Law and other related laws and Norwegian Labour Agreements (i.e. NHO - LO).

Credit reductions

Course code Reduction From To
SMF2051 10.0


Detailed timetable


Examination arrangement: Written examination

Term Statuskode Evaluation form Weighting Examination aids Date Time Room *
Spring ORD Written examination 100/100 C
  • * The location (room) for a written examination is published 3 days before examination date.
If more than one room is listed, you will find your room at Studentweb.