Access information at NTNU

Access information at NTNU

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Access to information is:

  • The right to access information within documents in the public administration.
  • A constitutional right for everyone in society.
  • An important tool for uncovering objectionable conditions in the public administration.

Public access to information

Public access to information

  • Anyone can ask for public access.
  • You can request access anonymously.
  • The request will be processed within three working days.
  • The request must be logically limited to either specific documents or cases, or to types of cases.

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Access to information as an involved party (party access)

Access to information as an involved party (party access)

  • A party in a case has the right to familiarise themselves with the case documents.
  • Gives a right to access more information and documents than a public request for access will grant.
  • The request will be processed within three working days.
  • Purpose: Contradiction – the right to reply.

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Right to access personal data (GDPR)

Right to access personal data (GDPR)

  • The right to access your personal data NTNU has saved about you.
  • The right to access information about how NTNU processes personal data.
  • The right to have incorrect personal data rectified.
  • The right "to be forgotten", except for information that must be maintained through the Archives Act.
  • The deadline for the request is one month.
  • This request cannot be used for accessing document(s) or case(s).

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Common questions about access

Common questions about access

What is the difference between the different types of access?

  • Anyone can make requests for public access, and you will receive the information considered public. Frequently used by journalists.
  • Party access can only be requested by an involved party. This can grant more access because it’s about oneself.
  • Right to access personal data (GDPR) gives you the right to the information, but not the documents. You can only request personal information about yourself and it does not need to be linked to a specific case.

How long does the processing of a request for access take?

For public access and party access, the reply must come within three working days. For right to access personal data (GDPR) access, the answer must come within one month.

The answer to my access request has not arrived and more than five working days have passed. What can I do?

For public access and party access, this is to be considered an automatic refusal of access. You have the right to appeal the decision. If you still do not receive a response, you can send a complaint to the Civil Ombudsman about the lack of response and long processing time.

My request has been denied but I do not agree with the decision. What can I do?

You can appeal the decision to the higher administrative body, based on the type of access you have requested:

  • Denial of public access can be appealed to NTNU, which prepares and sends the appeal to the Joint Appeal Board at the Directorate for Higher Education and Skills.
  • Denial of party access can be appealed to NTNU, which prepares and sends the appeal to the Ministry of Education.
  • Denial of access to personal data can be sent to the Norwegian Data Protection Authority (link) as the first instance for the complaint.