Navigation

  • Skip to Content
NTNU Home NTNU Home

ntnu.edu

  • Studies
    • Master's programmes in English
    • For exchange students
    • PhD opportunities
    • All programmes of study
    • Courses
    • Financing
    • Language requirements
    • Application process
    • Academic calendar
    • FAQ
  • Research and innovation
    • NTNU research
    • Research excellence
    • Strategic research areas
    • Innovation resources
    • PhD opportunities
  • Life and housing
    • Student in Trondheim
    • Student in Gjøvik
    • Student in Ålesund
    • For researchers
    • Life and housing
  • About NTNU
    • Contact us
    • Faculties and departments
    • Libraries
    • International researcher support
    • Vacancies
    • About NTNU
    • Maps
  1. Employees

Språkvelger

Norsk

Ilias Pappas

Download press photo
Download press photo
Foto:

Ilias Pappas

Professor
Department of Computer Science
Faculty of Information Technology and Electrical Engineering

ilpappas@ntnu.no
+4773594427 213 IT-bygget, sydfløy Gløshaugen, Trondheim
ResearchGate Google Scholar
About Publications Teaching Outreach

About

Ilias Pappas a Full Professor of Information Systems at the Department of Computer Science, Norwegian University of Science and Technology, Norway.

His research and teaching activities include data science and digital transformation, human-centered AI, user experience in different contexts, as well as digital marketing, e-services, and information technology adoption. He has a key interest in applications of fuzzy-set Qualitative Comparative Analysis (fsQCA). Pappas has led or worked on EU-funded projects (Horizon2020, Horizon Europe) and National Funded Projects (Research Council of Norway) among others. Focus has been on human-centered AI, data analytics, and innovation through collaboration platforms. 

He has published over 150 articles in peer reviewed journals and conferences including the European Journal of Information Systems, Information Systems Journal, Human Relations, British Journal of Management, International Journal of Information Management, Information & Management, Journal of Business Research, European Journal of Marketing, Psychology & Marketing, Journal of Systems and Software.

He currently serves on the Editorial Review Board of Information Systems Research (ISR) and as Co-Editor of the Scandinavian Journal of Information Systems (SJIS). He also serves  as an Associate Editor for the International Journal of Information Management, the Journal of Business Research, Communications of the AIS, and Behaviour & Information Technology, and Journal of Information Technology Case and Application Research. Also, he is an Executive Editor for Information Systems Frontiers journal. Previously, he served as Senior Editor for the International Journal of Information Management Data Insights since the journal was established. 

Pappas has been a Guest Editor for the journals Information & Management, Technological Forecasting and Social Change, Information Systems Frontiers, Information Technology & People, and Information Systems and e-Business Management. He is or has been a track chair on Artificial Intelligence as well as on Big Data Analytics at the European Conference on Information Systems (ECIS), the Americas Conference on Information Systems (AMCIS), and the Mediterranean Conference on Information Systems (MCIS), and on Information Management at the IEEE Conference on Business Informatics (CBI).

He serves as Chair of the IFIP Working Group 6.11: Communication Aspects of the E-World and as Vice-President of AIS SIG Artificial Intelligence SIGAI.

Dr. Pappas is an ERCIM “Alain Bensoussan”, a Marie Skłodowska-Curie fellow, and recognized as an AIS Distinguished Member - Cum Laude.

Pappas is also a Full Professor at the Department of Information Systems, University of Agder (UiA), Norway.

Publications

  • Chronological
  • By category
  • All publications registered in NVA

2026

  • Feng, Shan; Mäntymäki, Matti; Pappas, Ilias. (2026) Sleep tracking: an integrative review, conceptual framework and future research agendas. Behaviour and Information Technology
    Academic article
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia. (2026) Responsible AI in Information Systems Education: Impact of Experiential Learning in Practice. Scandinavian Journal of Information Systems (SJIS)
    Academic article

2025

  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2025) Responsible AI in Action: Assessing Variations in Perspectives Between C-Level Managers and AI Developers.
    Academic chapter
  • Pappas, Ilias. O.; Vassilakopoulou, Polyxeni. (2025) Human Value Alignment in AI.
    Academic chapter
  • Rieder, Annamina; Pappas, Ilias; Griffith, Terri. (2025) TRAJECTORIES OF ARTIFICIAL INTELLIGENCE: VISIONS FROM THE ART WORLD. Journal of Information Technology Case and Application Research
    Editorial
  • Akbarighatar, Pouria; Pappas, Ilias; Purao, Sandeep Ramakant; Vassilakopoulou, Polyxeni. (2025) Enacting Responsible AI: A Configurational Analysis of AI Principles in Practice. Information Systems Frontiers
    Academic article
  • Achilleos, Achilleas; Forti, Stefano; Papadopoulos, George Angelos; Pappas, Ilias. (2025) Pervasive Digital Services for People’s Well-Being, Inclusion and Sustainable Development. Springer
    Anthology
  • Khalid, Muhammad Irfan; Pappas, Ilias; Mahmoud, Moatasim; Rizou, Stamatia. (2025) Building Metaverse Responsibly: Findings from Interviews with Experts. Proceedings of the 17th Mediterranean Conference on Information Systems (MICS 2025)
    Working paper
  • Opland, Leif Erik; Bley, Katja; Pappas, Ilias. (2025) The Motivation Behind Employee-driven Digital Innovation. Scandinavian Journal of Information Systems (SJIS)
    Academic article
  • Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2025) Human-Centered AI Design Principles for the Public Service Domain: An Action Design Research Study.
    Academic chapter
  • Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2025) Understanding Human-Centred AI: a review of its defining elements and a research agenda. Behaviour and Information Technology
    Academic article

2024

  • Opland, Leif Erik; Pappas, Ilias. (2024) Employee-driven digital innovation: Insights from interventions in public organizations. Norges teknisk-naturvitenskapelige universitet
    Doctoral thesis
  • Pappas, Ilias. (2024) Employee-driven Digital Innovation: Insights from Interventions in Public Organizations. Doktoravhandlinger ved NTNU
    Popular science article
  • Bley, Katja; Pappas, Ilias; Strahringer, Susanne. (2024) A Configurational Approach to Maturity Model Development – Using fsQCA to Build a Multiple-Pathway Maturity Model. Communications of the Association for Information Systems
    Academic article
  • Dwivedi, Yogesh K.; Jeyaraj, Anand; Hughes, Laurie; Davies, Gareth H.; Ahuja, Manju; Albashrawi, Mousa Ahmed; Al-Busaidi, Adil S.; Al-Sharhan, Salah; Al-Sulaiti, Khalid Ibrahim; Altinay, Levent. (2024) “Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society. International Journal of Information Management
    Editorial
  • Wetering, Rogier van de; Helms, Remko; Roelens, Ben; Bagheri, Samaneh; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti. (2024) Disruptive Innovation in a Digitally Connected Healthy World : 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024 Heerlen, The Netherlands, September 11–13, 2024 Proceedings. Springer
    Anthology
  • Błachnio, Agata; Przepiórka, Aneta; Gorbaniuk, Oleg; Abreu, Ana Maria; Bendayan, Rebecca; Ben-Ezra, Menachem; Benvenuti, Martina; Durak, Mithat; Senol-Durak, Emre; Makita, Meiko. (2024) Measurement invariance of the Facebook intrusion questionnaire across 25 countries. International Journal of Psychology (IJP)
    Academic article
  • Schmager, Stefan; Gupta, Samrat; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Designing for AI Transparency in Public Services: A User-Centred Study of Citizens’ Preferences. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Hossain, Mohammad Alamgir; Quaddus, Mohammed; Menon, Preetha; Pappas, Ilias. (2024) Understanding Cyberbullying as the Convergence of Offender Disposition and Crime Opportunity: A Configurational Approach. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Schmager, Stefan; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2024) Citizens-Focused Design Principles for Human-Centered AI in Public Services.
    Academic chapter
  • Cuel, Roberta; Ceci, Federica; Pappas, Ilias; Senyo, PK; Senyo, P.K.. (2024) Transformation and Sustainability of Digital Platforms and Ecosystems: A Multidisciplinary Exploration. International Journal of Electronic Commerce
    Editorial
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni; Purao, Sandeep Ramakant. (2024) Responsible AI Principles: Findings from an Empirical Study on Practitioners' Perceptions.
    Academic chapter
  • Butler Wang, Fredrik Wilhelm; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Operationalizing Algorithmic Fairness: Empirical Study and Framework Proposal.
    Academic chapter
  • Khan, Eijaz Ahmed; Hossain, Mohammad Alamgir; Jahed, Mohammed Abu; Akter, Rabeya; Pappas, Ilias. (2024) Green strategic leadership capability: Construct development and measurement validation. Journal of Cleaner Production
    Academic article
  • Wamba, Samuel Fosso; Queiroz, Maciel M.; Pappas, Ilias; Sullivan, Yulia. (2024) Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture. Information Systems Frontiers
    Academic article
  • Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias. (2024) Reconfiguring human-AI collaboration: integrating chatbots in welfare services.
    Non-fiction chapter
  • Griva, Anastasia; Kruse, Leona Chandra; Hattinger, Monika; Högberg, Karin; Pappas, Ilias; Conboy, Kieran. (2024) Making space for time: Strategies for the design of time-aware hybrid work. Information Systems Journal
    Academic article
  • Pattanaik, Prasanta Kumar; Gupta, Shivam; Pani, Ashis K.; Himanshu, Urmii; Pappas, Ilias. (2024) Impact of Inter and Intra Organizational Factors in Healthcare Digitalization: a Conditional Mediation Analysis. Information Systems Frontiers
    Academic article
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Exploring citizens' stances on AI in public services: A social contract perspective. Data & Policy
    Academic article
  • Crivellari, Ilaria; Pappas, Ilias. (2024) Beyond the Digital Divide: Exploring Immigrants’ Pathways to Digital Citizenship.
    Academic chapter

2023

  • Queiroz, Maciel M.; Wamba, Samuel Fosso; Raut, Rakesh D.; Pappas, Ilias. (2023) Does Resilience Matter for Supply Chain Performance in Disruptive Crises with Scarce Resources?. British Journal of Management
    Academic article
  • Charles, Vincent; Rana, Nripendra P.; Pappas, Ilias; Kamphaug, Morten; Siau, Keng; Engø-Monsen, Kenth. (2023) The Next ‘Deep’ Thing in X to Z Marketing: An Artificial Intelligence-Driven Approach. Information Systems Frontiers
    Editorial
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Practices for Responsible AI: Findings from Interviews with Experts.
    Academic chapter
  • Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2023) A sociotechnical perspective for responsible AI maturity models: Findings from a mixed-method literature review. International Journal of Information Management Data Insights
    Academic literature review
  • Tasoulis, Konstantinos; Pappas, Ilias; Vlachos, Pavlos; Oruh, Emeka Smart. (2023) Employee reactions to planned organizational culture change: A configurational perspective. Human Relations
    Academic article
  • Eriksson, Christer; Olsen, Kristian Mareno Matre; Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Intaraphasuk, Kantasit; Erdvik, Magnus; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Establishing a Health Data Marketplace: Insights from Stakeholder Interviews. Reports of the European Society for Socially Embedded Technologies
    Academic article
  • Erdvik, Magnus; Intaraphasuk, Kantasit; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Establishing a Health Data Marketplace: A Framework for Success. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Mikalef, Patrik; K., Dwivedi Yogesh; Jaccheri, Maria Letizia; Krogstie, John. (2023) Responsible Digital Transformation for a Sustainable Society. Information Systems Frontiers
    Editorial
  • Rana, Nripendra P.; Kar, Arpan Kumar; Gupta, Manish; Pappas, Ilias; Papadopoulos, Thanos. (2023) Unravelling the dark side of sharing economy – Managing and sustaining B2B relationships on digital platforms. Industrial Marketing Management
    Editorial
  • Pappas, Ilias; Vassilakopoulou, Polyxeni; Kruse, Leona Chandra; Purao, Sandeep. (2023) Practicing Effective Stakeholder Engagement for Impactful Research. IEEE Transactions on Technology and Society
    Academic article
  • Opland, Leif Erik; Bley, Katja; Pappas, Ilias. (2023) Is Motivation always the Key? – Antecedents of Employee-Driven Digital Innovation. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS)
    Academic article
  • Kusal, Sheetal; Patil, Shruti; Choudrie, Jyoti; Kotecha, Ketan; Vora, Deepali; Pappas, Ilias. (2023) A systematic review of applications of natural language processing and future challenges with special emphasis in text-based emotion detection. Artificial Intelligence Review
    Academic article
  • Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; Kar, Arpan Kumar; Baabdullah, Abdullah M.; Koohang, Alex; Raghavan, Vishnupriya; Ahuja, Manju. (2023) “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management
    Academic article
  • Spanaki, Konstantina; Zamani, Efpraxia D.; Jayawickrama, Uchitha; Olan, Femi; Liu, Shaofeng; Pappas, Ilias. (2023) Information Management in Times of Crisis: the Role of Mindfulness and Digital Resilience for Individuals and Organisations. Information Systems Frontiers
    Editorial
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2023) What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens.
    Academic chapter
  • Ødeskaug, Christian Aleksander Aamlid; Gjertsen, Tord Vetle; Gupta, Samrat; Pappas, Ilias. (2023) Exploring Willingness to Adopt Contact Tracing Applications: A Study with Norwegian Citizens. International Journal of Business Science and Applied Management
    Academic article
  • Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2023) JUSTICE AS FAIRNESS: A HIERARCHICAL FRAMEWORK OF RESPONSIBLE AI PRINCIPLES.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2023) Towards Designing AI-Enabled Adaptive Learning Systems. Universitetet i Agder
    Doctoral thesis

2022

  • Vassilakopoulou, Polyxeni; Haug, Arve; Salvesen, Leif Martin; Pappas, Ilias. (2022) Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government. European Journal of Information Systems
    Academic article
  • Bley, Katja; Rønningen, Martin Holthe; Spagnoletti, Paolo; Pappas, Ilias. (2022) The Potential of Big Data Analytics for Decision Support in Sports–The Case of Soccer.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2022) Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts.
    Academic chapter
  • Griva, Anastasia; Dennehy, Denis; Pappas, Ilias; Mäntymäki, Matti; Pouloudi, Nancy; Dwivedi, Yogesh K; Schmarzo, Bill. (2022) Artificial intelligence and analytics in practice. Journal of Decision Systems (JDS)
    Editorial
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Mäntymäki, Matti; Pappas, Ilias. (2022) Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI. Information Systems Frontiers
    Editorial
  • Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) AI/Human Augmentation: A Study on Chatbot – Human Agent Handovers. IFIP Advances in Information and Communication Technology
    Academic article
  • Opland, Leif Erik; Smite, Darja; Pappas, Ilias. (2022) FACILITATING EMPLOYEE-DRIVEN DIGITAL INNOVATION THROUGH THE USE OF HACKATHONS – A CASE STUDY.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2022) Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Hossain, Mohammad Alamgir; Quaddus, Mohammed; Warren, Matthew; Akter, Shahriar; Pappas, Ilias. (2022) Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach. International Journal of Information Management
    Academic article
  • Opland, Leif Erik; Pappas, Ilias. (2022) How Can Hackathons Facilitate Employee-Driven Digital Innovation in Public Organizations?. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Bley, Katja; Fredriksen, Simen Fredrik Brunvand; Skjærvik, Mats Eide; Pappas, Ilias. (2022) The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Tisland, Ingvild; Sodefjed, Marthe Løvsland; Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Hossain, Mohammad Alamgir; Chowdhury, Md. Maruf Hossan; Pappas, Ilias; Metri, Bhimaraya; Hughes, Laurie; Dwivedi, Yogesh K.. (2022) Fake news on Facebook and their impact on supply chain disruption during COVID-19. Annals of Operations Research
    Academic article
  • Dwivedi, Yogesh K.; Hughes, Laurie; Baabdullah, Abdullah M.; Ribeiro-Navarrete, Samuel; Giannakis, Mihalis; Al-Debei, Mutaz M.; Dennehy, Denis; Metri, Bhimaraya; Buhalis, Dimitrios; Cheung, Christy M.K.. (2022) Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management
    Academic article
  • Opland, Leif Erik; Pappas, Ilias; Engesmo, Jostein; Jaccheri, Maria Letizia. (2022) Employee-driven digital innovation: A systematic review and a research agenda. Journal of Business Research
    Academic literature review
  • Polyviou, Ariana; Pappas, Ilias. (2022) Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses. Information Systems Frontiers
    Academic article
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Mäntymäki, Matti; Pappas, Ilias. (2022) Artificial intelligence for decision-making and the future of work. International Journal of Information Management
    Editorial
  • Sharma, Kshitij; Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail. (2022) Wearable Sensing and Quantified-self to explain Learning Experience. International Conference on Advanced Learning Technologies (ICALT)
    Academic article
  • Bley, Katja; Hentschel, Raoul; Pappas, Ilias. (2022) An Information Systems Design Theory for Digital Broker Platforms. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Papagiannidis, Savvas; Alamanos, Eleftherios; Gupta, Suraksha; Dwivedi, Yogesh K.; Mäntymäki, Matti; Pappas, Ilias. (2022) The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-business, e-services, e-society. Springer Nature
    Anthology
  • Polyviou, Ariana; Pappas, Ilias. (2022) Metaverses and Business Transformation. IFIP Advances in Information and Communication Technology
    Academic article
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia. (2022) Educating about Responsible AI in IS: Designing a course based on Experiential Learning.
    Academic chapter

2021

  • Pappas, Ilias; Woodside, Arch G.. (2021) Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing. International Journal of Information Management
    Academic article
  • Pappas, Ilias; Thapa, Devinder. (2021) Big Data Analytics Affordances for Social Innovation: A Theoretical Framework. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Jaccheri, Maria Letizia; Rana, Nripendra P.. (2021) Editors’ reflections and introduction to the special section on ‘Artificial Intelligence and Business Value’. International Journal of Information Management
    Editorial
  • Pappas, Ilias; Giannakos, Michail. (2021) Rethinking Learning Design in IT Education During a Pandemic. Frontiers in Education
    Academic article
  • Dennehy, Denis; Pappas, Ilias; Wamba, Samuel Fosso; Michael, Katina. (2021) Guest editorial: Socially responsible information systems development: the role of AI and business analytics. Information Technology Journal
    Academic article
  • Mygland, Morten Johan; Schibbye, Morten; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2021) Affordances in Human-Chatbot Interaction: A Review of the Literature. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Pappas, Ilias; Engesmo, Jostein. (2021) EMPLOYEE-DRIVEN DIGITAL INNOVATION IN PUBLIC ORGANIZATIONS – A CASE STUDY.
    Academic chapter
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias. (2021) Systematic literature review of E-learning capabilities to enhance organizational learning. Information Systems Frontiers
    Academic article
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2021) AI-enabled adaptive learning systems: A systematic mapping of the literature. Computers & Education: Artificial Intelligence (CAEAI)
    Academic article
  • Meadows, Maureen; Merendino, Alessandro; Dibb, Sally; Garcia-Perez, Alexeis; Hinton, Matthew; Papagiannidis, Savvas; Pappas, Ilias; Wang, Huamao. (2021) Tension in the data environment: How organisations can meet the challenge. Technological Forecasting and Social Change
    Academic article
  • Bley, Katja; Pappas, Ilias; Strahringer, Susanne. (2021) INNOVATION CAPABILITY IN SMALL INDUSTRIAL COMPANIES–A SET THEORETIC APPROACH TO MATURITY MODELS.
    Academic chapter
  • Niforatos, Evangelos; Tran, Camilla; Pappas, Ilias; Giannakos, Michail. (2021) Goalkeeper: A Zero-Sum Exergame for Motivating Physical Activity. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Hofmann, Sara; Pappas, Ilias. (2021) Understanding Civic Engagement on Social Media Based on Users’ Motivation to Contribute. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Al-Musawi, Ali Saad Jawad; Yang, Erik; Bley, Katja; Thapa, Devinder; Pappas, Ilias. (2021) The Role of Citizens’ Familiarity, Privacy Concerns, and Trust on Adoption of Smart Services. NIKT: Norsk IKT-konferanse for forskning og utdanning
    Academic article
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti. (2021) Responsible AI and Analytics for an Ethical and Inclusive Digitized Society. Springer Publishing Company
    Anthology
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti. (2021) Preface. Lecture Notes in Computer Science (LNCS)
    Editorial
  • Choudrie, Jyoti; Patil, Shruti; Kotecha, Ketan; Matta, Nikhil; Pappas, Ilias. (2021) Applying and Understanding an Advanced, Novel Deep Learning Approach: A Covid 19, Text Based, Emotions Analysis Study. Information Systems Frontiers
    Academic article

2020

  • Opland, Leif Erik; Jaccheri, Maria Letizia; Pappas, Ilias; Engesmo, Jostein. (2020) Utilising the innovation potential - A systematic literature review on employee-driven digital innovation.
    Academic chapter
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Pappas, Ilias; Jaccheri, Maria Letizia. (2020) Achieving agility and quality in product development -an empirical study of hardware startups. Journal of Systems and Software
    Academic article
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Engesmo, Jostein; Pappas, Ilias. (2020) Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Ahamed, AFM Jalal; Pappas, Ilias. (2020) Revisiting the Trust–Commitment and Export Performance Link: A Qualitative Comparative Analysis (QCA) Approach.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Learning Environments in the 21st Century: A Mapping of the Literature.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Systematic Literature Mapping on AI-enabled Contemporary Learning Systems.
    Academic chapter
  • Mikalef, Patrick; Sharma, Kshitij; Pappas, Ilias; Giannakos, Michail. (2020) Seeking Information on Social Commerce: An Examination of the Impact of User- and Marketer-generated Content Through an Eye-tracking Study. Information Systems Frontiers
    Academic article
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Systematic Literature Mapping on AI-enabled Contemporary Learning Systems.
    Academic chapter
  • Hattingh, Marié; Matthee, Machdel; Smuts, Hanlie; Pappas, Ilias; Dwivedi, Yogesh K.; Mäntymäki, Matti. (2020) Responsible Design, Implementation and Use of Information and Communication Technology (Part I). Springer Nature
    Anthology
  • Giannakos, Michail; Sharma, Kshitij; Papavlasopoulou, Sofia; Pappas, Ilias; Kostakos, Vassilis. (2020) Fitbit for learning: Towards capturing the learning experience using wearable sensing. International Journal of Human-Computer Studies
    Academic article
  • Papamitsiou, Zacharoula; Pappas, Ilias; Sharma, Kshitij; Giannakos, Michail. (2020) Utilizing multimodal data through fsQCA to explain engagement in adaptive learning. IEEE Transactions on Learning Technologies
    Academic article
  • Pappas, Ilias; Papavlasopoulou, Sofia; Mikalef, Patrick; Giannakos, Michail. (2020) Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach. International Journal of Information Management
    Academic article
  • Hattingh, Marié; Matthee, Machdel; Smuts, Hanlie; Pappas, Ilias; Dwivedi, Yogesh K.; Mäntymäki, Matti. (2020) Responsible Design, Implementation and Use of Information and Communication Technology (Part II). Springer Nature
    Anthology
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Khan, Khalid; Pappas, Ilias; Jaccheri, Maria Letizia. (2020) Key Influencing Factors in Early-Stage Hardware Startups: A Trilateral Model of Speed, Resource, and Quality.
    Academic chapter
  • Pappas, Ilias; Sharma, Kshitij; Mikalef, Patrick; Giannakos, Michail. (2020) How Quickly Can We Predict Users’ Ratings on Aesthetic Evaluations of Websites? Employing Machine Learning on Eye-Tracking Data. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Karki, Yashoda; Pappas, Ilias. (2020) Investigating Aid Effectiveness in Developing Countries : The Case of Nepal. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Mikalef, Patrick; Dwivedi, Yogesh K.; Jaccheri, Maria Letizia; Krogstie, John; Mäntymäki, M. (2020) Digital Transformation for a Sustainable Society in the 21st Century: I3E 2019 IFIP WG 6.11 International Workshops Trondheim, Norway, September 18–20, 2019 Revised Selected Papers. Springer
    Anthology
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Learning Environments in the 21st Century: A Mapping of the Literature.
    Academic chapter

2019

  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Kourouthanassis, Panos. (2019) Explaining User Experience in Mobile Gaming Applications: An fsQCA Approach. Internet Research
    Academic article
  • Pappas, Ilias; Mikalef, Patrick; Dwivedi, Yogesh K.; Jaccheri, Maria Letizia; Krogstie, John; Mäntymäki, Matti. (2019) Digital Transformation for a Sustainable Society in the 21st Century. 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Trondheim, Norway, September 18–20, 2019, Proceedings. Springer Publishing Company
    Anthology
  • lunde, Trygve Åse; sjusdal, Atilla; Pappas, Ilias. (2019) Organizational Culture Challenges of Adopting Big Data: A Systematic Literature Review. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Papavlasopoulou, Sofia. (2019) Experience, motivations and confirmation of expectations in SNS satisfaction.
    Academic chapter
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias. (2019) Technology-Enhanced Organizational Learning: A Systematic Literature Review. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Pavlou, Paul. (2019) Big data and business analytics: A research agenda for realizing business value. Information & Management
    Academic article
  • Giannakos, Michail; Sharma, Kshitij; Pappas, Ilias; Kostakos, Vassilis; Velloso, Eduardo. (2019) Multimodal data as a means to understand the learning experience. International Journal of Information Management
    Academic article
  • Mikalef, Patrick; Krogstie, John; Pappas, Ilias; Pavlou, Paul. (2019) Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information & Management
    Academic article
  • Błachnio, Agata; Przepiorka, Aneta; Gorbaniuk, Oleg; Benvenuti, Martina; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias. (2019) Cultural correlates of internet addiction. CyberPsychology, Behavior and Social Networking
    Academic article
  • Sharma, Kshitij; Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail. (2019) Towards Automatic and Pervasive Physiological Sensing of Collaborative Learning.
    Academic chapter
  • Quayyum, Farzana; Pappas, Ilias; Jaccheri, Maria Letizia. (2019) The Role of Big Data in Addressing Societal Challenges: A Systematic Mapping Study. Lecture Notes in Computer Science (LNCS)
    Academic article

2018

  • Pappas, Ilias; Mora, Simone; Jaccheri, Maria Letizia; Mikalef, Patrick. (2018) Empowering Social Innovators through Collaborative and Experiential Learning.
    Academic chapter
  • Berg, Vebjørn; Birkeland, Jørgen; Pappas, Ilias; Jaccheri, Maria Letizia. (2018) The role of data analytics in startup companies: Exploring challenges and barriers.
    Academic chapter
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Krogstie, John; Lekakos, George. (2018) Big Data and Business Analytics Ecosystems: Paving the way towards digital transformation and sustainable societies. Information Systems and E-Business Management
    Academic article
  • Mikalef, Patrick; Krogstie, John; wetering, Rogier van de; Pappas, Ilias. (2018) Information Governance in the Big Data Era: Aligning Organizational Capabilities.
    Academic chapter
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias. (2018) Influence of Data Analysis, Entrepreneurial and Business Skills on Information Technology Firms: A Dynamic Capabilities Approach. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS)
    Academic article
  • Mikalef, Patrick; Krogstie, John; wetering, Rogier van de; Pappas, Ilias. (2018) A Stage Model for Uncovering Inertia in Big Data Analytics Adoption.
    Academic chapter
  • Vilarinho, Thomas; Pappas, Ilias; Mora, Simone; Dinant, Inès; Floch, Jacqueline; Oliveira, Manuel Fradinho; Jaccheri, Maria Letizia. (2018) Experimenting a Digital Collaborative Platform for Supporting Social Innovation in Multiple Settings.
    Academic chapter
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Pappas, Ilias; Jaccheri, Maria Letizia. (2018) Software Startup Engineering: A Systematic Mapping Study. Journal of Systems and Software
    Academic article
  • Papamitsiou, Zacharoula; Economides, Anastasios; Pappas, Ilias; Giannakos, Michail. (2018) Explaining learning performance using response-time, self-regulation and satisfaction from content: an fsQCA approach.
    Academic chapter
  • Mikalef, Patrick; Giannakos, Michail; Pappas, Ilias; Krogstie, John. (2018) The human side of big data: Understanding the skills of the data scientist in education and industry. IEEE Global Engineering Education Conference, EDUCON
    Academic article
  • Vilarinho, Thomas; Floch, Jacqueline; Oliveira, Manuel Fradinho; Dinant, Inès; Pappas, Ilias; Mora, Simone. (2018) Developing a Social Innovation Methodology in the Web 2.0 Era.
    Academic chapter
  • Pappas, Ilias. (2018) User experience in personalized online shopping: a fuzzy-set analysis. European Journal of Marketing
    Academic article

2017

  • Pappas, Ilias; Papavlasopoulou, Sofia; Kourouthanassis, Panos; Mikalef, Patrick; Giannakos, Michail. (2017) Motivations and emotions in social media: Explaining users' satisfaction with FsQCA. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Pavlou, Paul. (2017) Value Co-Creation and Trust in Social Commerce: An fsQCA approach.
    Academic chapter
  • Mikalef, Patrick; Sharma, Kshitij; Pappas, Ilias; Giannakos, Michail. (2017) Online reviews or marketer information? An eye-tracking study on social commerce consumers. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Kourouthanassis, Panos; Giannakos, Michail; Chrissikopoulos, Vassilios. (2017) Sense and sensibility in personalized e-commerce: How emotions rebalance the purchase intentions of persuaded customers. Psychology & Marketing
    Academic article
  • Pappas, Ilias; Mikalef, Patrik; Giannakos, Michail; Krogstie, John; Lekakos, George. (2017) Social Media and Analytics for Competitive Performance: A Conceptual Research Framework. Lecture Notes in Business Information Processing
    Academic article
  • Mikalef, Patrick; Giannakos, Michail; Pappas, Ilias. (2017) Designing social commerce platforms based on consumers ’ intentions. Behaviour and Information Technology
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail; Sharma, Kshitij. (2017) Determining consumer engagement in word-of-mouth: Trust and network ties in a social commerce setting. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Kourouthanassis, Panos; Mikalef, Patrick; Pappas, Ilias; Kostagiolas, Petros. (2017) Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics. Information & Management
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Jaccheri, Maria Letizia; Sampson, Demetrios G. (2017) Assessing Student Behavior in Computer Science Education with an fsQCA Approach: The Role of Gains and Barriers. ACM Transactions on Computing Education
    Academic article
  • Pappas, Ilias; Jaccheri, Maria Letizia; Mikalef, Patrick; Giannakos, Michail. (2017) Social Innovation And Social Entrepreneurship Through Big Data: Developing A Reseach Agenda.
    Academic chapter
  • Giannakos, Michail; Aalberg, Trond; Divitini, Monica; Jaccheri, Maria Letizia; Mikalef, Patrick; Pappas, Ilias; Sindre, Guttorm. (2017) Identifying Dropout Factors in Information Technology Education: A Case Study. IEEE Global Engineering Education Conference, EDUCON
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Giannakos, Michail. (2017) Big data analytics capabilities: a systematic literature review and research agenda. Information Systems and E-Business Management
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail. (2017) Value co-creation and purchase intention in social commerce: The enabling role of word-of-mouth and trust.
    Academic chapter
  • Pappas, Ilias; Mikalef, Patrick; Kourouthanassis, Panos; Giannakos, Michail. (2017) Fuzzy-Set Analysis to Understand User Experience in Mobile Applications.
    Academic chapter
  • Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail; Sampson, Demetrios G.. (2017) An Exploratory Study on the Influence of Cognitive and Affective Characteristics in Programming-Based Making Activities.
    Academic chapter
  • Pappas, Ilias; Cetusic, Luka; Giannakos, Michail; Jaccheri, Maria Letizia. (2017) Mobile learning adoption through the lens of complexity theory and fsQCA. IEEE Global Engineering Education Conference, EDUCON
    Academic article
  • Pappas, Ilias; Kourouthanassis, Panos; Papavlasopoulou, Sofia; Chrissikopoulos, Vassilios. (2017) Emotions in Motion: The Combined Effect of Positive and Negative Emotions on Personalised E-Commerce. International Journal of Online Marketing
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Sampson, Demetrios G.. (2017) Fuzzy set analysis as a means to understand users of 21st-century learning systems: The case of mobile learning and reflections on learning analytics research. Computers in Human Behavior
    Academic article
  • Giannakos, Michail; Pappas, Ilias; Mikalef, Patrick. (2017) The role of contemporary skills in information technology professionals: An FsQCA approach. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Mikalef, Patrik. (2017) Investigating students’ use and adoption of with-video assignments: lessons learnt for video-based open educational resources. Journal of Computing in Higher Education
    Academic article

2016

  • Pappas, Ilias; Giannakos, Michail; Jaccheri, Maria Letizia. (2016) Investigating Factors Influencing Students' Intention to Dropout Computer Science Studies.
    Academic chapter
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail. (2016) An integrative adoption model of video-based learning. The international journal of information and learning technology
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Sampson, Demetrios G.. (2016) Making Sense of Learning Analytics with a Configurational Approach. CEUR Workshop Proceedings
    Academic article
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail. (2016) Video-Based Learning Adoption: A typology of learners. CEUR Workshop Proceedings
    Academic article
  • Błachnio, Agata; Przepiorka, Aneta; Benvenuti, Martina; Cannata, Davide; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias. (2016) An international perspective on Facebook intrusion. Psychiatry Research
    Academic article
  • Giannakos, Michail; Pappas, Ilias; Jaccheri, Maria Letizia; Sampson, Demetrios G.. (2016) Understanding student retention in computer science education: The role of environment, gains, barriers and usefulness. Education and Information Technologies: The Official Journal of the IFIP Technical Committee on Education
    Academic article
  • Mikalef, Patrik; Pappas, Ilias; Giannakos, Michail. (2016) Consumer intentions on social media: A fsQCA analysis of motivations. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Aalberg, Trond; Giannakos, Michail; Jaccheri, Maria Letizia; Mikalef, Patrik; Sindre, Guttorm. (2016) Gender Differences in Computer Science Education: Lessons Learnt from an Empirical Study at NTNU. NIKT: Norsk IKT-konferanse for forskning og utdanning
    Academic article
  • Mikalef, Patrik; Pappas, Ilias; Giannakos, Michail; Krogstie, John; Lekakos, George. (2016) Big Data and Strategy: A research Framework.
    Academic chapter
  • Błachnio, Agata; Przepiorka, Aneta; Benvenuti, Martina; Cannata, Davide; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias. (2016) Cultural and Personality Predictors of Facebook Intrusion: A Cross-Cultural Study. Frontiers in Psychology
    Academic article
  • Pappas, Ilias; Kourouthanassis, Panos; Giannakos, Michail; Lekakos, George. (2016) The interplay of online shopping motivations and experiential factors on personalized e-commerce: A complexity theory approach. Telematics and informatics
    Academic article
  • Leftheriotis, Ioannis; Giannakos, Michail; Pappas, Ilias. (2016) Social Media Use For Work: Does Work Experience Really Matter?.
    Academic chapter
  • Pappas, Ilias; Mikalef, Patrik; Giannakos, Michail. (2016) User Experience in Personalized E-Commerce: A Configurational Approach.
    Academic chapter

Journal publications

  • Feng, Shan; Mäntymäki, Matti; Pappas, Ilias. (2026) Sleep tracking: an integrative review, conceptual framework and future research agendas. Behaviour and Information Technology
    Academic article
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia. (2026) Responsible AI in Information Systems Education: Impact of Experiential Learning in Practice. Scandinavian Journal of Information Systems (SJIS)
    Academic article
  • Rieder, Annamina; Pappas, Ilias; Griffith, Terri. (2025) TRAJECTORIES OF ARTIFICIAL INTELLIGENCE: VISIONS FROM THE ART WORLD. Journal of Information Technology Case and Application Research
    Editorial
  • Akbarighatar, Pouria; Pappas, Ilias; Purao, Sandeep Ramakant; Vassilakopoulou, Polyxeni. (2025) Enacting Responsible AI: A Configurational Analysis of AI Principles in Practice. Information Systems Frontiers
    Academic article
  • Vassilakopoulou, Polyxeni; Haug, Arve; Salvesen, Leif Martin; Pappas, Ilias. (2022) Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government. European Journal of Information Systems
    Academic article
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Kourouthanassis, Panos. (2019) Explaining User Experience in Mobile Gaming Applications: An fsQCA Approach. Internet Research
    Academic article
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Pappas, Ilias; Jaccheri, Maria Letizia. (2020) Achieving agility and quality in product development -an empirical study of hardware startups. Journal of Systems and Software
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail. (2016) An integrative adoption model of video-based learning. The international journal of information and learning technology
    Academic article
  • Pappas, Ilias. (2024) Employee-driven Digital Innovation: Insights from Interventions in Public Organizations. Doktoravhandlinger ved NTNU
    Popular science article
  • Opland, Leif Erik; Bley, Katja; Pappas, Ilias. (2025) The Motivation Behind Employee-driven Digital Innovation. Scandinavian Journal of Information Systems (SJIS)
    Academic article
  • Pappas, Ilias; Papavlasopoulou, Sofia; Kourouthanassis, Panos; Mikalef, Patrick; Giannakos, Michail. (2017) Motivations and emotions in social media: Explaining users' satisfaction with FsQCA. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Bley, Katja; Pappas, Ilias; Strahringer, Susanne. (2024) A Configurational Approach to Maturity Model Development – Using fsQCA to Build a Multiple-Pathway Maturity Model. Communications of the Association for Information Systems
    Academic article
  • Dwivedi, Yogesh K.; Jeyaraj, Anand; Hughes, Laurie; Davies, Gareth H.; Ahuja, Manju; Albashrawi, Mousa Ahmed; Al-Busaidi, Adil S.; Al-Sharhan, Salah; Al-Sulaiti, Khalid Ibrahim; Altinay, Levent. (2024) “Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society. International Journal of Information Management
    Editorial
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Engesmo, Jostein; Pappas, Ilias. (2020) Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research. Lecture Notes in Computer Science (LNCS)
    Academic article
  • lunde, Trygve Åse; sjusdal, Atilla; Pappas, Ilias. (2019) Organizational Culture Challenges of Adopting Big Data: A Systematic Literature Review. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Mikalef, Patrick; Sharma, Kshitij; Pappas, Ilias; Giannakos, Michail. (2020) Seeking Information on Social Commerce: An Examination of the Impact of User- and Marketer-generated Content Through an Eye-tracking Study. Information Systems Frontiers
    Academic article
  • Queiroz, Maciel M.; Wamba, Samuel Fosso; Raut, Rakesh D.; Pappas, Ilias. (2023) Does Resilience Matter for Supply Chain Performance in Disruptive Crises with Scarce Resources?. British Journal of Management
    Academic article
  • Griva, Anastasia; Dennehy, Denis; Pappas, Ilias; Mäntymäki, Matti; Pouloudi, Nancy; Dwivedi, Yogesh K; Schmarzo, Bill. (2022) Artificial intelligence and analytics in practice. Journal of Decision Systems (JDS)
    Editorial
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Krogstie, John; Lekakos, George. (2018) Big Data and Business Analytics Ecosystems: Paving the way towards digital transformation and sustainable societies. Information Systems and E-Business Management
    Academic article
  • Pappas, Ilias; Woodside, Arch G.. (2021) Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing. International Journal of Information Management
    Academic article
  • Pappas, Ilias; Thapa, Devinder. (2021) Big Data Analytics Affordances for Social Innovation: A Theoretical Framework. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Błachnio, Agata; Przepiórka, Aneta; Gorbaniuk, Oleg; Abreu, Ana Maria; Bendayan, Rebecca; Ben-Ezra, Menachem; Benvenuti, Martina; Durak, Mithat; Senol-Durak, Emre; Makita, Meiko. (2024) Measurement invariance of the Facebook intrusion questionnaire across 25 countries. International Journal of Psychology (IJP)
    Academic article
  • Charles, Vincent; Rana, Nripendra P.; Pappas, Ilias; Kamphaug, Morten; Siau, Keng; Engø-Monsen, Kenth. (2023) The Next ‘Deep’ Thing in X to Z Marketing: An Artificial Intelligence-Driven Approach. Information Systems Frontiers
    Editorial
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Mäntymäki, Matti; Pappas, Ilias. (2022) Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI. Information Systems Frontiers
    Editorial
  • Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2023) A sociotechnical perspective for responsible AI maturity models: Findings from a mixed-method literature review. International Journal of Information Management Data Insights
    Academic literature review
  • Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) AI/Human Augmentation: A Study on Chatbot – Human Agent Handovers. IFIP Advances in Information and Communication Technology
    Academic article
  • Tasoulis, Konstantinos; Pappas, Ilias; Vlachos, Pavlos; Oruh, Emeka Smart. (2023) Employee reactions to planned organizational culture change: A configurational perspective. Human Relations
    Academic article
  • Eriksson, Christer; Olsen, Kristian Mareno Matre; Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Intaraphasuk, Kantasit; Erdvik, Magnus; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Establishing a Health Data Marketplace: Insights from Stakeholder Interviews. Reports of the European Society for Socially Embedded Technologies
    Academic article
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias. (2019) Technology-Enhanced Organizational Learning: A Systematic Literature Review. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Erdvik, Magnus; Intaraphasuk, Kantasit; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Establishing a Health Data Marketplace: A Framework for Success. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Mikalef, Patrick; Sharma, Kshitij; Pappas, Ilias; Giannakos, Michail. (2017) Online reviews or marketer information? An eye-tracking study on social commerce consumers. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Sampson, Demetrios G.. (2016) Making Sense of Learning Analytics with a Configurational Approach. CEUR Workshop Proceedings
    Academic article
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail. (2016) Video-Based Learning Adoption: A typology of learners. CEUR Workshop Proceedings
    Academic article
  • Schmager, Stefan; Gupta, Samrat; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Designing for AI Transparency in Public Services: A User-Centred Study of Citizens’ Preferences. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Błachnio, Agata; Przepiorka, Aneta; Benvenuti, Martina; Cannata, Davide; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias. (2016) An international perspective on Facebook intrusion. Psychiatry Research
    Academic article
  • Hossain, Mohammad Alamgir; Quaddus, Mohammed; Menon, Preetha; Pappas, Ilias. (2024) Understanding Cyberbullying as the Convergence of Offender Disposition and Crime Opportunity: A Configurational Approach. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Mikalef, Patrik; K., Dwivedi Yogesh; Jaccheri, Maria Letizia; Krogstie, John. (2023) Responsible Digital Transformation for a Sustainable Society. Information Systems Frontiers
    Editorial
  • Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Jaccheri, Maria Letizia; Rana, Nripendra P.. (2021) Editors’ reflections and introduction to the special section on ‘Artificial Intelligence and Business Value’. International Journal of Information Management
    Editorial
  • Giannakos, Michail; Pappas, Ilias; Jaccheri, Maria Letizia; Sampson, Demetrios G.. (2016) Understanding student retention in computer science education: The role of environment, gains, barriers and usefulness. Education and Information Technologies: The Official Journal of the IFIP Technical Committee on Education
    Academic article
  • Pappas, Ilias; Kourouthanassis, Panos; Giannakos, Michail; Chrissikopoulos, Vassilios. (2017) Sense and sensibility in personalized e-commerce: How emotions rebalance the purchase intentions of persuaded customers. Psychology & Marketing
    Academic article
  • Cuel, Roberta; Ceci, Federica; Pappas, Ilias; Senyo, PK; Senyo, P.K.. (2024) Transformation and Sustainability of Digital Platforms and Ecosystems: A Multidisciplinary Exploration. International Journal of Electronic Commerce
    Editorial
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2022) Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Giannakos, Michail; Sharma, Kshitij; Papavlasopoulou, Sofia; Pappas, Ilias; Kostakos, Vassilis. (2020) Fitbit for learning: Towards capturing the learning experience using wearable sensing. International Journal of Human-Computer Studies
    Academic article
  • Pappas, Ilias; Giannakos, Michail. (2021) Rethinking Learning Design in IT Education During a Pandemic. Frontiers in Education
    Academic article
  • Pappas, Ilias; Mikalef, Patrik; Giannakos, Michail; Krogstie, John; Lekakos, George. (2017) Social Media and Analytics for Competitive Performance: A Conceptual Research Framework. Lecture Notes in Business Information Processing
    Academic article
  • Hossain, Mohammad Alamgir; Quaddus, Mohammed; Warren, Matthew; Akter, Shahriar; Pappas, Ilias. (2022) Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach. International Journal of Information Management
    Academic article
  • Opland, Leif Erik; Pappas, Ilias. (2022) How Can Hackathons Facilitate Employee-Driven Digital Innovation in Public Organizations?. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Bley, Katja; Fredriksen, Simen Fredrik Brunvand; Skjærvik, Mats Eide; Pappas, Ilias. (2022) The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Tisland, Ingvild; Sodefjed, Marthe Løvsland; Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Rana, Nripendra P.; Kar, Arpan Kumar; Gupta, Manish; Pappas, Ilias; Papadopoulos, Thanos. (2023) Unravelling the dark side of sharing economy – Managing and sustaining B2B relationships on digital platforms. Industrial Marketing Management
    Editorial
  • Papamitsiou, Zacharoula; Pappas, Ilias; Sharma, Kshitij; Giannakos, Michail. (2020) Utilizing multimodal data through fsQCA to explain engagement in adaptive learning. IEEE Transactions on Learning Technologies
    Academic article
  • Mikalef, Patrick; Giannakos, Michail; Pappas, Ilias. (2017) Designing social commerce platforms based on consumers ’ intentions. Behaviour and Information Technology
    Academic article
  • Pappas, Ilias; Vassilakopoulou, Polyxeni; Kruse, Leona Chandra; Purao, Sandeep. (2023) Practicing Effective Stakeholder Engagement for Impactful Research. IEEE Transactions on Technology and Society
    Academic article
  • Hossain, Mohammad Alamgir; Chowdhury, Md. Maruf Hossan; Pappas, Ilias; Metri, Bhimaraya; Hughes, Laurie; Dwivedi, Yogesh K.. (2022) Fake news on Facebook and their impact on supply chain disruption during COVID-19. Annals of Operations Research
    Academic article
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias. (2018) Influence of Data Analysis, Entrepreneurial and Business Skills on Information Technology Firms: A Dynamic Capabilities Approach. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS)
    Academic article
  • Dennehy, Denis; Pappas, Ilias; Wamba, Samuel Fosso; Michael, Katina. (2021) Guest editorial: Socially responsible information systems development: the role of AI and business analytics. Information Technology Journal
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail; Sharma, Kshitij. (2017) Determining consumer engagement in word-of-mouth: Trust and network ties in a social commerce setting. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Kourouthanassis, Panos; Mikalef, Patrick; Pappas, Ilias; Kostagiolas, Petros. (2017) Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics. Information & Management
    Academic article
  • Mygland, Morten Johan; Schibbye, Morten; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2021) Affordances in Human-Chatbot Interaction: A Review of the Literature. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Jaccheri, Maria Letizia; Sampson, Demetrios G. (2017) Assessing Student Behavior in Computer Science Education with an fsQCA Approach: The Role of Gains and Barriers. ACM Transactions on Computing Education
    Academic article
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias. (2021) Systematic literature review of E-learning capabilities to enhance organizational learning. Information Systems Frontiers
    Academic article
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Pappas, Ilias; Jaccheri, Maria Letizia. (2018) Software Startup Engineering: A Systematic Mapping Study. Journal of Systems and Software
    Academic article
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2021) AI-enabled adaptive learning systems: A systematic mapping of the literature. Computers & Education: Artificial Intelligence (CAEAI)
    Academic article
  • Pappas, Ilias; Papavlasopoulou, Sofia; Mikalef, Patrick; Giannakos, Michail. (2020) Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach. International Journal of Information Management
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Pavlou, Paul. (2019) Big data and business analytics: A research agenda for realizing business value. Information & Management
    Academic article
  • Dwivedi, Yogesh K.; Hughes, Laurie; Baabdullah, Abdullah M.; Ribeiro-Navarrete, Samuel; Giannakis, Mihalis; Al-Debei, Mutaz M.; Dennehy, Denis; Metri, Bhimaraya; Buhalis, Dimitrios; Cheung, Christy M.K.. (2022) Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management
    Academic article
  • Meadows, Maureen; Merendino, Alessandro; Dibb, Sally; Garcia-Perez, Alexeis; Hinton, Matthew; Papagiannidis, Savvas; Pappas, Ilias; Wang, Huamao. (2021) Tension in the data environment: How organisations can meet the challenge. Technological Forecasting and Social Change
    Academic article
  • Niforatos, Evangelos; Tran, Camilla; Pappas, Ilias; Giannakos, Michail. (2021) Goalkeeper: A Zero-Sum Exergame for Motivating Physical Activity. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Hofmann, Sara; Pappas, Ilias. (2021) Understanding Civic Engagement on Social Media Based on Users’ Motivation to Contribute. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Al-Musawi, Ali Saad Jawad; Yang, Erik; Bley, Katja; Thapa, Devinder; Pappas, Ilias. (2021) The Role of Citizens’ Familiarity, Privacy Concerns, and Trust on Adoption of Smart Services. NIKT: Norsk IKT-konferanse for forskning og utdanning
    Academic article
  • Opland, Leif Erik; Pappas, Ilias; Engesmo, Jostein; Jaccheri, Maria Letizia. (2022) Employee-driven digital innovation: A systematic review and a research agenda. Journal of Business Research
    Academic literature review
  • Giannakos, Michail; Sharma, Kshitij; Pappas, Ilias; Kostakos, Vassilis; Velloso, Eduardo. (2019) Multimodal data as a means to understand the learning experience. International Journal of Information Management
    Academic article
  • Giannakos, Michail; Aalberg, Trond; Divitini, Monica; Jaccheri, Maria Letizia; Mikalef, Patrick; Pappas, Ilias; Sindre, Guttorm. (2017) Identifying Dropout Factors in Information Technology Education: A Case Study. IEEE Global Engineering Education Conference, EDUCON
    Academic article
  • Mikalef, Patrick; Pappas, Ilias; Krogstie, John; Giannakos, Michail. (2017) Big data analytics capabilities: a systematic literature review and research agenda. Information Systems and E-Business Management
    Academic article
  • Mikalef, Patrick; Giannakos, Michail; Pappas, Ilias; Krogstie, John. (2018) The human side of big data: Understanding the skills of the data scientist in education and industry. IEEE Global Engineering Education Conference, EDUCON
    Academic article
  • Khan, Eijaz Ahmed; Hossain, Mohammad Alamgir; Jahed, Mohammed Abu; Akter, Rabeya; Pappas, Ilias. (2024) Green strategic leadership capability: Construct development and measurement validation. Journal of Cleaner Production
    Academic article
  • Pappas, Ilias; Cetusic, Luka; Giannakos, Michail; Jaccheri, Maria Letizia. (2017) Mobile learning adoption through the lens of complexity theory and fsQCA. IEEE Global Engineering Education Conference, EDUCON
    Academic article
  • Wamba, Samuel Fosso; Queiroz, Maciel M.; Pappas, Ilias; Sullivan, Yulia. (2024) Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture. Information Systems Frontiers
    Academic article
  • Polyviou, Ariana; Pappas, Ilias. (2022) Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses. Information Systems Frontiers
    Academic article
  • Opland, Leif Erik; Bley, Katja; Pappas, Ilias. (2023) Is Motivation always the Key? – Antecedents of Employee-Driven Digital Innovation. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS)
    Academic article
  • Kusal, Sheetal; Patil, Shruti; Choudrie, Jyoti; Kotecha, Ketan; Vora, Deepali; Pappas, Ilias. (2023) A systematic review of applications of natural language processing and future challenges with special emphasis in text-based emotion detection. Artificial Intelligence Review
    Academic article
  • Pappas, Ilias; Kourouthanassis, Panos; Papavlasopoulou, Sofia; Chrissikopoulos, Vassilios. (2017) Emotions in Motion: The Combined Effect of Positive and Negative Emotions on Personalised E-Commerce. International Journal of Online Marketing
    Academic article
  • Griva, Anastasia; Kruse, Leona Chandra; Hattinger, Monika; Högberg, Karin; Pappas, Ilias; Conboy, Kieran. (2024) Making space for time: Strategies for the design of time-aware hybrid work. Information Systems Journal
    Academic article
  • Mikalef, Patrik; Pappas, Ilias; Giannakos, Michail. (2016) Consumer intentions on social media: A fsQCA analysis of motivations. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Pappas, Ilias; Aalberg, Trond; Giannakos, Michail; Jaccheri, Maria Letizia; Mikalef, Patrik; Sindre, Guttorm. (2016) Gender Differences in Computer Science Education: Lessons Learnt from an Empirical Study at NTNU. NIKT: Norsk IKT-konferanse for forskning og utdanning
    Academic article
  • Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2025) Understanding Human-Centred AI: a review of its defining elements and a research agenda. Behaviour and Information Technology
    Academic article
  • Błachnio, Agata; Przepiorka, Aneta; Benvenuti, Martina; Cannata, Davide; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias. (2016) Cultural and Personality Predictors of Facebook Intrusion: A Cross-Cultural Study. Frontiers in Psychology
    Academic article
  • Pappas, Ilias; Kourouthanassis, Panos; Giannakos, Michail; Lekakos, George. (2016) The interplay of online shopping motivations and experiential factors on personalized e-commerce: A complexity theory approach. Telematics and informatics
    Academic article
  • Pappas, Ilias. (2018) User experience in personalized online shopping: a fuzzy-set analysis. European Journal of Marketing
    Academic article
  • Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; Kar, Arpan Kumar; Baabdullah, Abdullah M.; Koohang, Alex; Raghavan, Vishnupriya; Ahuja, Manju. (2023) “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management
    Academic article
  • Spanaki, Konstantina; Zamani, Efpraxia D.; Jayawickrama, Uchitha; Olan, Femi; Liu, Shaofeng; Pappas, Ilias. (2023) Information Management in Times of Crisis: the Role of Mindfulness and Digital Resilience for Individuals and Organisations. Information Systems Frontiers
    Editorial
  • Ødeskaug, Christian Aleksander Aamlid; Gjertsen, Tord Vetle; Gupta, Samrat; Pappas, Ilias. (2023) Exploring Willingness to Adopt Contact Tracing Applications: A Study with Norwegian Citizens. International Journal of Business Science and Applied Management
    Academic article
  • Pappas, Ilias; Sharma, Kshitij; Mikalef, Patrick; Giannakos, Michail. (2020) How Quickly Can We Predict Users’ Ratings on Aesthetic Evaluations of Websites? Employing Machine Learning on Eye-Tracking Data. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti. (2021) Preface. Lecture Notes in Computer Science (LNCS)
    Editorial
  • Mikalef, Patrick; Krogstie, John; Pappas, Ilias; Pavlou, Paul. (2019) Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information & Management
    Academic article
  • Karki, Yashoda; Pappas, Ilias. (2020) Investigating Aid Effectiveness in Developing Countries : The Case of Nepal. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Mäntymäki, Matti; Pappas, Ilias. (2022) Artificial intelligence for decision-making and the future of work. International Journal of Information Management
    Editorial
  • Błachnio, Agata; Przepiorka, Aneta; Gorbaniuk, Oleg; Benvenuti, Martina; Ciobanu, Adela Magdalena; Senol-Durak, Emre; Durak, Mithat; Giannakos, Michail; Mazzoni, Elvis; Pappas, Ilias. (2019) Cultural correlates of internet addiction. CyberPsychology, Behavior and Social Networking
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Sampson, Demetrios G.. (2017) Fuzzy set analysis as a means to understand users of 21st-century learning systems: The case of mobile learning and reflections on learning analytics research. Computers in Human Behavior
    Academic article
  • Pattanaik, Prasanta Kumar; Gupta, Shivam; Pani, Ashis K.; Himanshu, Urmii; Pappas, Ilias. (2024) Impact of Inter and Intra Organizational Factors in Healthcare Digitalization: a Conditional Mediation Analysis. Information Systems Frontiers
    Academic article
  • Sharma, Kshitij; Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail. (2022) Wearable Sensing and Quantified-self to explain Learning Experience. International Conference on Advanced Learning Technologies (ICALT)
    Academic article
  • Bley, Katja; Hentschel, Raoul; Pappas, Ilias. (2022) An Information Systems Design Theory for Digital Broker Platforms. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Choudrie, Jyoti; Patil, Shruti; Kotecha, Ketan; Matta, Nikhil; Pappas, Ilias. (2021) Applying and Understanding an Advanced, Novel Deep Learning Approach: A Covid 19, Text Based, Emotions Analysis Study. Information Systems Frontiers
    Academic article
  • Giannakos, Michail; Pappas, Ilias; Mikalef, Patrick. (2017) The role of contemporary skills in information technology professionals: An FsQCA approach. Lecture Notes in Computer Science (LNCS)
    Academic article
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Exploring citizens' stances on AI in public services: A social contract perspective. Data & Policy
    Academic article
  • Polyviou, Ariana; Pappas, Ilias. (2022) Metaverses and Business Transformation. IFIP Advances in Information and Communication Technology
    Academic article
  • Pappas, Ilias; Giannakos, Michail; Mikalef, Patrik. (2017) Investigating students’ use and adoption of with-video assignments: lessons learnt for video-based open educational resources. Journal of Computing in Higher Education
    Academic article
  • Quayyum, Farzana; Pappas, Ilias; Jaccheri, Maria Letizia. (2019) The Role of Big Data in Addressing Societal Challenges: A Systematic Mapping Study. Lecture Notes in Computer Science (LNCS)
    Academic article

Books

  • Achilleos, Achilleas; Forti, Stefano; Papadopoulos, George Angelos; Pappas, Ilias. (2025) Pervasive Digital Services for People’s Well-Being, Inclusion and Sustainable Development. Springer
    Anthology
  • Pappas, Ilias; Mikalef, Patrick; Dwivedi, Yogesh K.; Jaccheri, Maria Letizia; Krogstie, John; Mäntymäki, Matti. (2019) Digital Transformation for a Sustainable Society in the 21st Century. 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Trondheim, Norway, September 18–20, 2019, Proceedings. Springer Publishing Company
    Anthology
  • Wetering, Rogier van de; Helms, Remko; Roelens, Ben; Bagheri, Samaneh; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti. (2024) Disruptive Innovation in a Digitally Connected Healthy World : 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024 Heerlen, The Netherlands, September 11–13, 2024 Proceedings. Springer
    Anthology
  • Hattingh, Marié; Matthee, Machdel; Smuts, Hanlie; Pappas, Ilias; Dwivedi, Yogesh K.; Mäntymäki, Matti. (2020) Responsible Design, Implementation and Use of Information and Communication Technology (Part I). Springer Nature
    Anthology
  • Hattingh, Marié; Matthee, Machdel; Smuts, Hanlie; Pappas, Ilias; Dwivedi, Yogesh K.; Mäntymäki, Matti. (2020) Responsible Design, Implementation and Use of Information and Communication Technology (Part II). Springer Nature
    Anthology
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti. (2021) Responsible AI and Analytics for an Ethical and Inclusive Digitized Society. Springer Publishing Company
    Anthology
  • Pappas, Ilias; Mikalef, Patrick; Dwivedi, Yogesh K.; Jaccheri, Maria Letizia; Krogstie, John; Mäntymäki, M. (2020) Digital Transformation for a Sustainable Society in the 21st Century: I3E 2019 IFIP WG 6.11 International Workshops Trondheim, Norway, September 18–20, 2019 Revised Selected Papers. Springer
    Anthology
  • Papagiannidis, Savvas; Alamanos, Eleftherios; Gupta, Suraksha; Dwivedi, Yogesh K.; Mäntymäki, Matti; Pappas, Ilias. (2022) The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-business, e-services, e-society. Springer Nature
    Anthology

Part of book/report

  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2025) Responsible AI in Action: Assessing Variations in Perspectives Between C-Level Managers and AI Developers.
    Academic chapter
  • Pappas, Ilias. O.; Vassilakopoulou, Polyxeni. (2025) Human Value Alignment in AI.
    Academic chapter
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Pappas, Ilias; Engesmo, Jostein. (2020) Utilising the innovation potential - A systematic literature review on employee-driven digital innovation.
    Academic chapter
  • Pappas, Ilias; Giannakos, Michail; Jaccheri, Maria Letizia. (2016) Investigating Factors Influencing Students' Intention to Dropout Computer Science Studies.
    Academic chapter
  • Ahamed, AFM Jalal; Pappas, Ilias. (2020) Revisiting the Trust–Commitment and Export Performance Link: A Qualitative Comparative Analysis (QCA) Approach.
    Academic chapter
  • Pappas, Ilias; Mora, Simone; Jaccheri, Maria Letizia; Mikalef, Patrick. (2018) Empowering Social Innovators through Collaborative and Experiential Learning.
    Academic chapter
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Pavlou, Paul. (2017) Value Co-Creation and Trust in Social Commerce: An fsQCA approach.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Learning Environments in the 21st Century: A Mapping of the Literature.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Systematic Literature Mapping on AI-enabled Contemporary Learning Systems.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Systematic Literature Mapping on AI-enabled Contemporary Learning Systems.
    Academic chapter
  • Bley, Katja; Rønningen, Martin Holthe; Spagnoletti, Paolo; Pappas, Ilias. (2022) The Potential of Big Data Analytics for Decision Support in Sports–The Case of Soccer.
    Academic chapter
  • Berg, Vebjørn; Birkeland, Jørgen; Pappas, Ilias; Jaccheri, Maria Letizia. (2018) The role of data analytics in startup companies: Exploring challenges and barriers.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2022) Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts.
    Academic chapter
  • Pappas, Ilias; Papavlasopoulou, Sofia. (2019) Experience, motivations and confirmation of expectations in SNS satisfaction.
    Academic chapter
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Practices for Responsible AI: Findings from Interviews with Experts.
    Academic chapter
  • Schmager, Stefan; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2024) Citizens-Focused Design Principles for Human-Centered AI in Public Services.
    Academic chapter
  • Opland, Leif Erik; Smite, Darja; Pappas, Ilias. (2022) FACILITATING EMPLOYEE-DRIVEN DIGITAL INNOVATION THROUGH THE USE OF HACKATHONS – A CASE STUDY.
    Academic chapter
  • Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2025) Human-Centered AI Design Principles for the Public Service Domain: An Action Design Research Study.
    Academic chapter
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni; Purao, Sandeep Ramakant. (2024) Responsible AI Principles: Findings from an Empirical Study on Practitioners' Perceptions.
    Academic chapter
  • Butler Wang, Fredrik Wilhelm; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Operationalizing Algorithmic Fairness: Empirical Study and Framework Proposal.
    Academic chapter
  • Mikalef, Patrick; Krogstie, John; wetering, Rogier van de; Pappas, Ilias. (2018) Information Governance in the Big Data Era: Aligning Organizational Capabilities.
    Academic chapter
  • Mikalef, Patrick; Krogstie, John; wetering, Rogier van de; Pappas, Ilias. (2018) A Stage Model for Uncovering Inertia in Big Data Analytics Adoption.
    Academic chapter
  • Vilarinho, Thomas; Pappas, Ilias; Mora, Simone; Dinant, Inès; Floch, Jacqueline; Oliveira, Manuel Fradinho; Jaccheri, Maria Letizia. (2018) Experimenting a Digital Collaborative Platform for Supporting Social Innovation in Multiple Settings.
    Academic chapter
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Pappas, Ilias; Engesmo, Jostein. (2021) EMPLOYEE-DRIVEN DIGITAL INNOVATION IN PUBLIC ORGANIZATIONS – A CASE STUDY.
    Academic chapter
  • Bley, Katja; Pappas, Ilias; Strahringer, Susanne. (2021) INNOVATION CAPABILITY IN SMALL INDUSTRIAL COMPANIES–A SET THEORETIC APPROACH TO MATURITY MODELS.
    Academic chapter
  • Pappas, Ilias; Jaccheri, Maria Letizia; Mikalef, Patrick; Giannakos, Michail. (2017) Social Innovation And Social Entrepreneurship Through Big Data: Developing A Reseach Agenda.
    Academic chapter
  • Papamitsiou, Zacharoula; Economides, Anastasios; Pappas, Ilias; Giannakos, Michail. (2018) Explaining learning performance using response-time, self-regulation and satisfaction from content: an fsQCA approach.
    Academic chapter
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail. (2017) Value co-creation and purchase intention in social commerce: The enabling role of word-of-mouth and trust.
    Academic chapter
  • Pappas, Ilias; Mikalef, Patrick; Kourouthanassis, Panos; Giannakos, Michail. (2017) Fuzzy-Set Analysis to Understand User Experience in Mobile Applications.
    Academic chapter
  • Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail; Sampson, Demetrios G.. (2017) An Exploratory Study on the Influence of Cognitive and Affective Characteristics in Programming-Based Making Activities.
    Academic chapter
  • Vilarinho, Thomas; Floch, Jacqueline; Oliveira, Manuel Fradinho; Dinant, Inès; Pappas, Ilias; Mora, Simone. (2018) Developing a Social Innovation Methodology in the Web 2.0 Era.
    Academic chapter
  • Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias. (2024) Reconfiguring human-AI collaboration: integrating chatbots in welfare services.
    Non-fiction chapter
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Khan, Khalid; Pappas, Ilias; Jaccheri, Maria Letizia. (2020) Key Influencing Factors in Early-Stage Hardware Startups: A Trilateral Model of Speed, Resource, and Quality.
    Academic chapter
  • Mikalef, Patrik; Pappas, Ilias; Giannakos, Michail; Krogstie, John; Lekakos, George. (2016) Big Data and Strategy: A research Framework.
    Academic chapter
  • Leftheriotis, Ioannis; Giannakos, Michail; Pappas, Ilias. (2016) Social Media Use For Work: Does Work Experience Really Matter?.
    Academic chapter
  • Pappas, Ilias; Mikalef, Patrik; Giannakos, Michail. (2016) User Experience in Personalized E-Commerce: A Configurational Approach.
    Academic chapter
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2023) What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens.
    Academic chapter
  • Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni. (2023) JUSTICE AS FAIRNESS: A HIERARCHICAL FRAMEWORK OF RESPONSIBLE AI PRINCIPLES.
    Academic chapter
  • Sharma, Kshitij; Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail. (2019) Towards Automatic and Pervasive Physiological Sensing of Collaborative Learning.
    Academic chapter
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia. (2022) Educating about Responsible AI in IS: Designing a course based on Experiential Learning.
    Academic chapter
  • Crivellari, Ilaria; Pappas, Ilias. (2024) Beyond the Digital Divide: Exploring Immigrants’ Pathways to Digital Citizenship.
    Academic chapter
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2020) Learning Environments in the 21st Century: A Mapping of the Literature.
    Academic chapter

Report

  • Khalid, Muhammad Irfan; Pappas, Ilias; Mahmoud, Moatasim; Rizou, Stamatia. (2025) Building Metaverse Responsibly: Findings from Interviews with Experts. Proceedings of the 17th Mediterranean Conference on Information Systems (MICS 2025)
    Working paper

Student thesis or dissertation

  • Opland, Leif Erik; Pappas, Ilias. (2024) Employee-driven digital innovation: Insights from interventions in public organizations. Norges teknisk-naturvitenskapelige universitet
    Doctoral thesis
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon. (2023) Towards Designing AI-Enabled Adaptive Learning Systems. Universitetet i Agder
    Doctoral thesis

Teaching

Courses

  • TDMA5000 - Business Analytics as a Strategic Tool
  • TDMA5004 - Research Project Planning

Outreach

2025

  • Other presentation
    Rieder, Annamina; Griffith, Terri; Pappas, Ilias. (2025) Reconfiguring the Digital Art World. AMCIS 2025

2024

  • Conference lecture
    Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Human AI Teaming. OECD Nuclear Energy Agency (NEA) and Halden HTO Project Summer School 2024
  • Conference lecture
    Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2024) Are AI practitioners ready for AI Fairness? The need for Institutional Work for Early Prioritization of Fairness in AI Practices. 45th International Conference on Information Systems, ICIS 2024

2023

  • Conference lecture
    Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Defining Human-Centered AI: a Comprehensive Review of HCAI Literature. Mediterranean Conference on Information Systems 2023
  • Conference lecture
    Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni. (2023) Justice as Fairness: a hierarchical framework of Responsible AI principles. European Conference on Information Systems ECIS 2023

2022

  • Conference lecture
    Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) Human Centred AI in public service provision. The Digital Future for Business & Society: Emerging Perspectives on AI, Blockchain and loT
  • Conference lecture
    Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) Human Centred AI: Human-AI Partnerships for the Public Interest. Public Interest Technology Colloquium
  • Lecture
    Vassilakopoulou, Polyxeni; Pappas, Ilias. (2022) Ansvarlig AI - Responsible AI. Frokostmøte i Partnerprogrammet

2018

  • Lecture
    Pappas, Ilias. (2018) Marie Curie Initiate. IPIT kickoff meeting
  • Conference lecture
    Vilarinho, Thomas; Floch, Jacqueline; Oliveira, Manuel Fradinho; Dinant, Inès; Pappas, Ilias; Mora, Simone; Jaccheri, Maria Letizia. (2018) Experimenting a digital collaborative platform for supporting social innovation in multiple settings. 18th International Conference Innovations for Community Services I4CS 2018

NTNU – Norwegian University of Science and Technology

  • For employees
  • |
  • For students
  • |
  • Intranet
  • |
  • Canvas

Studies

  • Master's programmes in English
  • For exchange students
  • PhD opportunities
  • Courses
  • Career development
  • Continuing education
  • Application process

News

  • NTNU News
  • Vacancies

About NTNU

  • About the university
  • Libraries
  • NTNU's strategy
  • Research excellence
  • Strategic research areas
  • Organizational chart

Contact

  • Contact NTNU
  • Employees
  • Find experts
  • Press contacts
  • Researcher support
  • Maps

NTNU in three cities

  • NTNU in Gjøvik
  • NTNU in Trondheim
  • NTNU in Ålesund

About this website

  • Use of cookies
  • Accessibility statement
  • Privacy policy
  • Editorial responsibility
Facebook Instagram Linkedin Snapchat Tiktok Youtube
Sign In
NTNU logo