Rein Ove Sikveland
About
Conversation analyst and phonetician.
I research social interaction in the workplace, including crisis negotiations, and interactions between members of the public and service providers within health and commercial organizations.
I co-develop CARM, an approach to turning conversation anlaytic research into training for professionals.
I am co-chief investigator in the CAiTE project (Conversation Analytic innovation for Teacher Education) at the University of South-Eastern Norway (USN), investigating the oral assessment practices used in interactions between teachers and students in Norwegian secondary schools. We implement and evaluate training for teacher students based on conversation analytic research.
I co-ordinate the Master programme in speech therapy at NTNU.
I have a BA and MA degree from NTNU (2000-2005); a PhD from the University of York (2008-2011); I was Research Fellow at the University of Oxford (2011-2013) and Loughborough University (2014-2019).
Competencies
Publications
2022
-
Sikveland, Rein Ove.
(2022)
CAiTE promovideo 6. Lærers prosodi.
eDU medieproduksjon, Universitetet i Sør-øst Norge, campus Bø. 2022.
Digital learning tools
-
Sikveland, Rein Ove;
Kevoe-Feldman, Heidi;
Stokoe, Elizabeth.
(2022)
Crisis Talk: Negotiating with Individuals in Crisis.
Routledge. 2022. ISBN 9780367375294.
Academic monograph
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Hamann, Magnus.
(2022)
Preparing to talk: Behind-the-scenes planning between negotiators for subsequent communication with persons in crisis.
Journal of Pragmatics.
volum 191.
Academic article
2021
-
Sikveland, Rein Ove;
Solem, Marit Skarbø;
Skovholt, Karianne.
(2021)
How teachers use prosody to guide students towards an adequate answer.
Linguistics and Education.
volum 61 (February).
Academic article
-
Skovholt, Karianne;
Landmark, Anne Marie Dalby;
Sikveland, Rein Ove;
Solem, Marit Skarbø.
(2021)
Samtaleanalyse. En praktisk innføring.
Cappelen Damm Akademisk. 2021. ISBN 9788202689711.
Textbook
-
Skovholt, Karianne;
Solem, Marit Skarbø;
Vonen, Maria Njølstad;
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2021)
Asking more than one question in one turn in oral examinations and its impact on examination quality.
Journal of Pragmatics.
volum 181 (August).
Academic article
2020
-
Huma, Bogdana;
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2020)
Putting persuasion (back) in its interactional context.
Qualitative Research in Psychology.
volum 17 (3).
Academic article
-
Huma, Bogdana;
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2020)
Vocabularies of social influence: Managing the moral accountability of influencing another.
British Journal of Social Psychology.
Academic article
-
Sikveland, Rein Ove;
Kevoe-Feldman, Heidi;
Stokoe, Elizabeth.
(2020)
Overcoming Suicidal Persons’ Resistance Using Productive Communicative Challenges during Police Crisis Negotiations.
Applied Linguistics.
volum 41 (4).
Academic article
-
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2020)
Should police negotiators ask to ‘talk’ or ‘speak’ to persons in crisis? Word selection and overcoming resistance to dialogue proposals.
Research on Language and Social Interaction.
volum 53 (3).
Academic article
-
Stokoe, Elizabeth;
Huma, Bogdana;
Sikveland, Rein Ove;
Kevoe-Feldman, Heidi.
(2020)
When delayed responses are productive: Being persuaded following resistance in conversation.
Journal of Pragmatics.
volum 155.
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Albert, Saul;
Hamann, Magnus;
Housley, Will.
(2020)
Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries.
Discourse Studies.
volum 22 (1).
Academic article
2019
-
Huma, Bogdana;
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2019)
Persuasive Conduct: Alignment and Resistance in Prospecting “Cold” Calls.
Journal of Language and Social Psychology.
volum 38 (1).
Academic article
-
Sikveland, Rein Ove.
(2019)
Failed summons: Phonetic features of persistence and intensification in crisis negotiation.
Journal of Pragmatics.
volum 150.
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2019)
The backstage work negotiators do when communicating with persons in crisis.
Journal of Sociolinguistics.
Academic article
2017
-
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2017)
Enquiry calls to GP surgeries in the United Kingdom: Expressions of incomplete service and dissatisfaction in closing sequences.
Discourse Studies.
volum 19 (4).
Academic article
-
Sikveland, Rein Ove;
Zeitlyn, David.
(2017)
Using prosodic cues to identify dialogue acts: methodological challenge.
Text & Talk.
volum 37 (3).
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Huma, Bogdana.
(2017)
Entering the customer's domestic domain: Categorial systematics and the identification of ‘parties to a sale’.
Journal of Pragmatics.
volum 118.
Academic article
2016
-
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2016)
Dealing with resistance in initial intake and inquiry calls to mediation: The power of “Willing”.
Conflict Resolution Quarterly.
volum 33 (3).
Academic article
-
Sikveland, Rein Ove;
Stokoe, Elizabeth;
Symonds, Jon.
(2016)
Patient burden during appointment-making telephone calls to GP practices.
Patient Education and Counseling.
volum 99 (8).
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2016)
Formulating solutions in mediation.
Journal of Pragmatics.
volum 105.
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Symonds, Jon.
(2016)
Calling the GP surgery: patient burden, patient satisfaction, and implications for training.
British Journal of General Practice.
volum 66 (652).
Academic article
2012
-
Sikveland, Rein Ove.
(2012)
Negotiating towards a next turn: Phonetic resources for ‘doing the same’.
Language and Speech.
volum 55 (1).
Academic article
-
Sikveland, Rein Ove;
Ogden, Richard.
(2012)
Holding gestures across turns: Moments to generate shared understanding.
Gesture.
volum 12 (2).
Academic article
2011
-
Sikveland, Rein Ove.
(2011)
Co-ordination of speech and gesture in sequence and time: Phonetic and non-verbal detail in face-to-face interaction.
2011.
Doctoral dissertation
2010
-
Sikveland, Rein Ove;
Öttl, Anton;
Amdal, Ingunn;
Ernestus, Mirjam;
Svendsen, Torbjørn;
Edlund, Jens.
(2010)
Spontal-N: A Corpus of Interactional Spoken Norwegian.
Proceedings of the Seventh conference on International Language Resources and Evaluation (LREC'10).
Other
2009
-
Koreman, Jacques;
Andreeva, Bistra;
Barry, William J.;
Sikveland, Rein Ove;
van Dommelen, Wim A..
(2009)
Cross-language differences in the production of phrasal prominence in Norwegian and German.
Nordic Prosody. Proceedings of the Xth Conference, Helsinki 2008.
Academic chapter/article/Conference paper
2005
-
Sikveland, Rein Ove;
van Dommelen, Wim A..
(2005)
Hvordan snakker vi til utlendinger? - Fonetiske produksjonsanalyser av talekommunikasjon mellom L1- og L2-talere av norsk.
2005.
Master thesis
Journal publications
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Hamann, Magnus.
(2022)
Preparing to talk: Behind-the-scenes planning between negotiators for subsequent communication with persons in crisis.
Journal of Pragmatics.
volum 191.
Academic article
-
Sikveland, Rein Ove;
Solem, Marit Skarbø;
Skovholt, Karianne.
(2021)
How teachers use prosody to guide students towards an adequate answer.
Linguistics and Education.
volum 61 (February).
Academic article
-
Skovholt, Karianne;
Solem, Marit Skarbø;
Vonen, Maria Njølstad;
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2021)
Asking more than one question in one turn in oral examinations and its impact on examination quality.
Journal of Pragmatics.
volum 181 (August).
Academic article
-
Huma, Bogdana;
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2020)
Putting persuasion (back) in its interactional context.
Qualitative Research in Psychology.
volum 17 (3).
Academic article
-
Huma, Bogdana;
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2020)
Vocabularies of social influence: Managing the moral accountability of influencing another.
British Journal of Social Psychology.
Academic article
-
Sikveland, Rein Ove;
Kevoe-Feldman, Heidi;
Stokoe, Elizabeth.
(2020)
Overcoming Suicidal Persons’ Resistance Using Productive Communicative Challenges during Police Crisis Negotiations.
Applied Linguistics.
volum 41 (4).
Academic article
-
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2020)
Should police negotiators ask to ‘talk’ or ‘speak’ to persons in crisis? Word selection and overcoming resistance to dialogue proposals.
Research on Language and Social Interaction.
volum 53 (3).
Academic article
-
Stokoe, Elizabeth;
Huma, Bogdana;
Sikveland, Rein Ove;
Kevoe-Feldman, Heidi.
(2020)
When delayed responses are productive: Being persuaded following resistance in conversation.
Journal of Pragmatics.
volum 155.
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Albert, Saul;
Hamann, Magnus;
Housley, Will.
(2020)
Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries.
Discourse Studies.
volum 22 (1).
Academic article
-
Huma, Bogdana;
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2019)
Persuasive Conduct: Alignment and Resistance in Prospecting “Cold” Calls.
Journal of Language and Social Psychology.
volum 38 (1).
Academic article
-
Sikveland, Rein Ove.
(2019)
Failed summons: Phonetic features of persistence and intensification in crisis negotiation.
Journal of Pragmatics.
volum 150.
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2019)
The backstage work negotiators do when communicating with persons in crisis.
Journal of Sociolinguistics.
Academic article
-
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2017)
Enquiry calls to GP surgeries in the United Kingdom: Expressions of incomplete service and dissatisfaction in closing sequences.
Discourse Studies.
volum 19 (4).
Academic article
-
Sikveland, Rein Ove;
Zeitlyn, David.
(2017)
Using prosodic cues to identify dialogue acts: methodological challenge.
Text & Talk.
volum 37 (3).
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Huma, Bogdana.
(2017)
Entering the customer's domestic domain: Categorial systematics and the identification of ‘parties to a sale’.
Journal of Pragmatics.
volum 118.
Academic article
-
Sikveland, Rein Ove;
Stokoe, Elizabeth.
(2016)
Dealing with resistance in initial intake and inquiry calls to mediation: The power of “Willing”.
Conflict Resolution Quarterly.
volum 33 (3).
Academic article
-
Sikveland, Rein Ove;
Stokoe, Elizabeth;
Symonds, Jon.
(2016)
Patient burden during appointment-making telephone calls to GP practices.
Patient Education and Counseling.
volum 99 (8).
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove.
(2016)
Formulating solutions in mediation.
Journal of Pragmatics.
volum 105.
Academic article
-
Stokoe, Elizabeth;
Sikveland, Rein Ove;
Symonds, Jon.
(2016)
Calling the GP surgery: patient burden, patient satisfaction, and implications for training.
British Journal of General Practice.
volum 66 (652).
Academic article
-
Sikveland, Rein Ove.
(2012)
Negotiating towards a next turn: Phonetic resources for ‘doing the same’.
Language and Speech.
volum 55 (1).
Academic article
-
Sikveland, Rein Ove;
Ogden, Richard.
(2012)
Holding gestures across turns: Moments to generate shared understanding.
Gesture.
volum 12 (2).
Academic article
Books
-
Sikveland, Rein Ove;
Kevoe-Feldman, Heidi;
Stokoe, Elizabeth.
(2022)
Crisis Talk: Negotiating with Individuals in Crisis.
Routledge. 2022. ISBN 9780367375294.
Academic monograph
-
Skovholt, Karianne;
Landmark, Anne Marie Dalby;
Sikveland, Rein Ove;
Solem, Marit Skarbø.
(2021)
Samtaleanalyse. En praktisk innføring.
Cappelen Damm Akademisk. 2021. ISBN 9788202689711.
Textbook
Part of book/report
-
Sikveland, Rein Ove;
Öttl, Anton;
Amdal, Ingunn;
Ernestus, Mirjam;
Svendsen, Torbjørn;
Edlund, Jens.
(2010)
Spontal-N: A Corpus of Interactional Spoken Norwegian.
Proceedings of the Seventh conference on International Language Resources and Evaluation (LREC'10).
Other
-
Koreman, Jacques;
Andreeva, Bistra;
Barry, William J.;
Sikveland, Rein Ove;
van Dommelen, Wim A..
(2009)
Cross-language differences in the production of phrasal prominence in Norwegian and German.
Nordic Prosody. Proceedings of the Xth Conference, Helsinki 2008.
Academic chapter/article/Conference paper
Report
-
Sikveland, Rein Ove.
(2011)
Co-ordination of speech and gesture in sequence and time: Phonetic and non-verbal detail in face-to-face interaction.
2011.
Doctoral dissertation
-
Sikveland, Rein Ove;
van Dommelen, Wim A..
(2005)
Hvordan snakker vi til utlendinger? - Fonetiske produksjonsanalyser av talekommunikasjon mellom L1- og L2-talere av norsk.
2005.
Master thesis
PRODUKT
-
Sikveland, Rein Ove.
(2022)
CAiTE promovideo 6. Lærers prosodi.
eDU medieproduksjon, Universitetet i Sør-øst Norge, campus Bø. 2022.
Digital learning tools
Media
2023
-
Academic lectureSikveland, Rein Ove; Landmark, Anne Marie Dalby. (2023) Initiering av reparasjon i samtaler med personer med løpsk tale. De norske interaksjonsdagene . Universitetet i Oslo; Blindern, Oslo. 2023-01-05 - 2023-01-06.
2022
-
Academic lectureSikveland, Rein Ove. (2022) A summary of CAiTE outputs: Teaching materials. CAiTE End of Programme Seminar . University of South-eastern Norway; Horten. 2022-03-10 - 2022-03-11.
-
LectureSikveland, Rein Ove. (2022) Forhandlinger med individ i krise. Seminar, beredskapstjenesten i Trøndelag politidistrikt ; 2022-11-29.
-
Academic lectureSikveland, Rein Ove. (2022) How do teachers use subtle feature of the voice to evaluate student answers?. CAiTE End of Programme Seminar . Universitetet i Sørøst-Norge; Borre RS Noatun. 2022-03-10 - 2022-03-11.
-
LectureSikveland, Rein Ove. (2022) Hvordan håndtere motstand hos parter i konflikt og krise? Et samtaleanalytisk perspektiv. Forum for tvisteløsning . Institutt for offentlig rett; Universitetet i Oslo. 2022-11-04.
-
Academic lectureSikveland, Rein Ove; Moser, Thomas. (2022) The CAiTE / CARM intervention. CAiTE End of Programme Seminar . Universitetet i Sørøst-Norge; Borre RS Noatun. 2022-03-10 - 2022-03-11.
-
LectureSikveland, Rein Ove; Skovholt, Karianne. (2022) Samtaleanalytisk intervensjon i lærerutdanningen: intervensjonen. Skriv! Les! ; 2022-05-10 - 2022-05-11.
2021
-
Academic lectureSikveland, Rein Ove. (2021) Conversation Analysis in teacher training: evaluating the learning outcomes. Conversation Analysis for educational practice . Erasmus University Medical Center; Rotterdam/Teams. 2021-11-30.
2020
-
LectureSikveland, Rein Ove; Skovholt, Karianne; Solem, Marit Skarbø. (2020) Samtalen som redskap i undervisning og muntlig eksamen. Kurs . Universitetet i Sørøst-Norge; Bakkenteigen, USN. 2020-10-16.
2019
-
Academic lectureFischer, Joel; Reeves, Stuart; Porcheron, Martin; Sikveland, Rein Ove. (2019) Progressivity for voice interface design. Proceedings of the 1st International Conference on Conversational User Interfaces ; 2019-08-22 - 2019-08-23.
-
Academic lectureSolem, Marit Skarbø; Sikveland, Rein Ove; Stokoe, Elizabeth; Skovholt, Karianne. (2019) How do teachers join students' ongoing small group interaction - negotiating desk talk (re-) entries. The International Institute for Ethnomethodology and Conversation Analysis -IIEMCA . University of Mannheim; 2019-07-01 - 2019-07-05.