IDG2010 - User Centered Methods


New from the academic year 2020/2021

Examination arrangement

Examination arrangement: Assignment and Oral examination
Grade: Letters

Evaluation form Weighting Duration Examination aids Grade deviation
Assignment 40/100
Oral examination 60/100

Course content

User-centred design methods is based on Ergonomics in digital media. The aim of this course is to plan and implement a design process as a structured and repeatable approach to delivering new, attractive, viable and feasible products and services with clear business objectives and limitations.

This course is an introduction to user-centered design methods with and gives a holistic view on process and methodological understanding of human-centered and user-centered design approaches for product and service development.

Learning outcome

Learning outcome — knowledge

Knowledge of different approaches to user-centered design methods such as design thinking, service design, circular design, design sprint and lean UX.
Knowledge and experience of understanding different actors and conducting activities that provide the basic understanding of the design brief, client, project organisation and the team in the start-up phase of a design project.
Knowledge and experience of exploring the problem, getting familiar with with the domain, users, business and gaining initial insight through activities such as mapping and defining business objectives, design objectives, users, user needs and user research.
Knowledge of triangulating the insight, using techniques such as personas, scenarios, user journeys and value proposition design canvas to explain insight and gain empathy with users.
Experience with summarising and present insights.
Knowledge and experience of using insights to concretise the product or service through activities such as ideation, co-creation, user involvement, concept development, prototyping, user testing and evaluation.
The students will have knowledge about creating understanding and agreement of the design projects in the organisation.
Knowledge and experience of writing user stories and measurable objectives.
Knowledge of how to enrich and detailed design in the development phase
Students will have knowledge of how to deliver the project through activities like as documentation, training, provisioning and launching.
Learning outcome — knowledge
The student should be able to plan a user-centered design process fitted for the design brief

The student should know the purpose of the phases in a user-centred design process and relate the activities

Students will have an understanding of design thinking and be able to innovate in the intersection of user needs and business objectives

The student should be able to explain a user-centered design process to a non-designer.

Learning methods and activities

Group activities
Mandatory exercises
Mandatory tuition

Compulsory assignments

  • Group assignment 1
  • Group assignment 2

Further on evaluation

Project report presented as a of self-explanatory A1 poster (60%), based on group work

Presentation of project work (40%), oral presentation.

The teacher, in collaboration with the sensor, assesses how the presentation of the project work is presented, for example, whether it is digitized, oral, individual or group. All members of the group must document contributions to the project work, and participate in oral presentation. All members of a group get the same grade.



Mandatory Deliveries.

2 mandatory assignments (Groups)


Mandatory attendance in supervision and presentations

Mandatory assignments must be passed to attend the exam.


If the course is not passed, the mandatory assignments and the exam must be repeated.



Specific conditions

Exam registration requires that class registration is approved in the same semester. Compulsory activities from previous semester may be approved by the department.

Admission to a programme of study is required:
Interaction Design (BIXD)

Course materials


•Business model generation. Alexander Osterwalder

•Value Proposition design. Alexander Osterwalder



•Nyskapning – arbeidsbok i kreative metoder. Erik Lerdahl

•Design-driven innovation. Changing the rules of competition by radically innovating what things mean. Roberto Verganti.

•Ten types of innovation – the discipline of building breakthroughs. Larry Keeley

More on the course



Version: 1
Credits:  7.5 SP
Study level: Intermediate course, level II


Term no.: 1
Teaching semester:  AUTUMN 2020

Language of instruction: Norwegian

Location: Gjøvik

Subject area(s)
  • Design Methodology
Contact information
Course coordinator: Lecturer(s):

Department with academic responsibility
Department of Design



Examination arrangement: Assignment and Oral examination

Term Status code Evaluation form Weighting Examination aids Date Time Digital exam Room *
Autumn ORD Assignment 40/100
Room Building Number of candidates
Autumn ORD Oral examination 60/100
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

More on examinations at NTNU