Course content

Importance of crisis management

Risk management versus crisis management

Strategic planning and issues management

Signal detection and issues communication

Restraints on issues communication

Crisis prevention and/or preparationIssues management and crisis communication

Post crisis concerns - contaiment and recoveryCorporate responsibility

New research directions (e.g. resilience engineering)

Learning outcome

Has advanced knowledge within the academic field of issues and crisis management and specialized insight into heuristics and decision making under stress

Has extensive knowledge regarding signal detection, subsequent crisis prevention and/or crisis preparation

Has extensive knowledge about risk, issues and crisis communicationhas extensive knowledge about post crisis concerns, including containment and recovery

Can analyze academic problems on the basis of the history, traditions, distinctive character and place in society of the academic field of issues and crisis management

Can analyze and deal critically with various sources of information and use them to structure and formulate scholarly arguments within issues and crisis management

Can analyze existing theories, methods and interpretations in the field of issues and crisis management and work independently on practical and theoretical problems

Can use relevant methods for research and scholarly development work in an independent matter

Can carry our an independent, limited research or development project under supervision and in accordance with applicable norms for research ethics

Can analyze relevant academic, professional and research ethical problemscan apply his/her knowledge and skills in new areas in order to carry out advanced assignments and projects

Can communicate extensive independent work and terminology of the academic field of issues and crisis management

Can communicate about academic issues, analyzes and conclusions in the field of issues and crisis management, both with specialists and the general public

Can contribute to new thinking and innovation processes within issues and crisis management

Have the knowledge to be able to help their organization be proactive and, if not avoid crises, then at least anticipate and prepare for them

Learning methods and activities

Lectures, individual and group exercises (some to be presented in class), and use of simulations to ensure a thorough understanding of how the theory can be applied in realistic situations. Mandatory assignment: Each group is required to present 1 - 2 group exercises.

Compulsory assignments

• Mandatory assignments

Further on evaluation

Individual report, minimum 10-15 pages (100 %). The report shall be submitted in NTNU's Learning Management System INSPERA as one pdf-file.

Compulsory activities: The student must have 80% attendance in the course in order to register for the exam. Special cases are assessed individually by submitting an application to the Study Program Manager. Compulsory activities from the previous semester can be approved by the department.

Re-sit examination: Students who failed the exam or have a legitimate leave of absence from the exam, will be allowed to re-sit the exam during the next re-sit opportunity.

Specific conditions

Recommended previous knowledge

The course is introducing the Issues Management and the Crisis Management processes as continuing processes after executing a Risk Management process as presented in the course "Risk Management." It is recommended, but not mandatory, to take that course before this course.

Course materials

Will be informed in advance of the start of the course.