Contact us

NTNU IT Division

Contact us

Contact us

NTNU HELP

User Support

The NTNU Help portal offers self-help as well expert user support for both students and employees. Call us at (+47) 73 59 15 00
Go to NTNU Help
HELP DESKS

Help Desks

Students and employees may visit our help desks on campus.
Opening hours and locations
CURRENT OPERATIONAL NOTICES

Service Status

Current operational notices and known faults affecting NTNU's IT services, so you can quickly see if something is down or being worked on. The page is updated on an ongoing basis.
SECURITY OPERATIONS CENTER (SOC)

Report A Security Incident

Have you received a suspicious e-mail, lost or misplaced ICT equipment, or do you suspect a virus or malware? Notify us before you take steps on your own. Call (+47) 90 66 43 50
Email soc@ntnu.no
FIND EMPLOYEES

Find An Employee

If you're looking for a particular member of staff, you can find their contact details via the staff directory or the overview of sections and staff. There you can search for staff or browse your way to the right section.
See sections and employees
INVOICES

Address for Invoices

Read information on how to send invoices to NTNU.
Rules for invoicing

Need IT help?

Need IT help?

Information and guides for students and employees are available on Innsida.

I am a student  I am an employee

Planning to visit us?

Planning to visit us?

The IT Division has its head office at Sluppenvegen 12 B and C. You can get here by car, bus or bicycle. You will find quest parking, parking for electrical cars and parking for bicycles right outside the building.

Parking at Sluppen

Parking at Sluppen

Employee parking

  1. Download the SmartPark app .
  2. From the SmartPark app, choose “Parking Permit" → "Trondheim”  
  3. Select “Sluppen Ansattparkering NTNU”
  4. Choose the licence number of the car you are going to park → "Place order".

If you cannot find the parking agreement, send an e-mail with your mobile number to the booking manager, Ann Kristin Ljøkjell.

You use the SmartPark app when you park outside the IT Division. Register the car park when you plan to park, or from 7:00AM on the same day that you will park.

Note: NTNU employees who doesn't work at the IT Division must use the method for guest parking. 

Guest parking

As a guest, you can use one of our parking lots when you visit us.

In advance, we ask you to:

  • Send an e-mail with the car's registration number and your mobile number to the person you are visiting.
  • Ask them to add you to the system. It is the responsibility of the person(s) you are visiting to to arrange for your parking registration.

You can park outside Sluppenvegen 12 B and C. If there are no free spaces outside the B and C buildings, you will find a large car lot behind Sluppenvegen 12 E.

Motorcycle and Scooter Parking

Motorcycle and Scooter Parking

Scooters and motorbikes can be parked outside the entrance at Sluppenvegen 12C or E. Valid parking for motorcycles requires the vehicle to be registered in the SmartPark app.

Bicycle Shed

Bicycle Shed

There is a bicycle shed at Sluppenveien 12C where you can park your bicycle (no motorcycles or scooters allowed).Send an e-mail to Ann Kristin Ljøkjell to get a code for the bicycle shelter.

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