Heidi Gilstad
About
Heidi Gilstad is Associate Professor and Study Programme Leader at the Centre for Academic and Professional Communication (SEKOM), Department of Language and Literature, NTNU.
She was previously employed as adviser (2012-2014), project manager, postdoc (2014-2016) and researcher (2016-2018) at the Health Informatics Research Group (Norwegian Center for Electronic Patient Records, NSEP) at the Department of Neuroscience, Faculty of Medicine, NTNU.
She earned her phd in Applied Linguistics (Health Communication) from the Department of Language and Communication Studies at NTNU in 2012 with the thesis: Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal, South Africa.
She has previously worked at the National Center for Fetal Medicine, St.Olavs Hospital in Trondheim, the Department of Language and Communication Studies at the Faculty of Humanities, NTNU, and at the IT-company Mind Norway AS (now Ergo Group) as well as the Publishing House Gyldendal in Oslo.
Her main research interests are: health communication involving medical technologies, ethics-in-interaction, professional expertise and knowledge development, discourses concerning women's and children's health, multicultural communication, global health promotion and qualitative methodologies.
Publications
2025
-
Brenna, Ingvild;
Mjølstad, Bente Prytz;
Baasland, Ingrid;
Gilstad, Heidi;
Solbjør, Marit.
(2025)
Communicating abnormal cervical cancer screening results – a focus group study with general practitioners in Norway.
Scandinavian Journal of Primary Health Care
Academic article
-
Gilstad, Heidi.
(2025)
Health literacy in clinical consultations: a case study about patient-nurse communication in a Norwegian rheumatology clinic.
Health Literacy and Communication Open
Academic article
2024
-
Nøhr, Christian;
Gilstad, Heidi;
Vehko, Tuulikki;
Reponen, Jarmo;
Villumsen, Sidsel;
Hardardottir, Gudrun A.;
Pedersen, Rune;
Vimarlund, Vivian;
Koch, Sabine.
(2024)
Citizens Access to Health Information in National Portals in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
2023
-
Håland, Erna;
Næss, Siri Christine Kvernmo;
Solbjør, Marit;
Gilstad, Heidi;
Melby, Line Kari.
(2023)
Forhandling, koordinering og kvalitetssikring: Pakkeforløpskoordinatorers arbeid med pakkeforløp for kreft.
Norsk sosiologisk tidsskrift
Academic article
-
Arntsen, Trude Jeanett;
Berndtsson, Christin Høiberget;
Dybvig, Dagfinn Døhl;
Emstad, Anne Berit;
Farshchian, Babak A.;
Gaustad, Svein Erik;
Gilstad, Heidi;
Henriksen, Ottar;
Jamtøy, Ann Iren;
Nielsen, Brita Fladvad.
(2023)
Tjenesteinnovasjon i helse og velferd.
NTNU
Research report
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2023)
Trust and distrust toward online health information in nurse–patient communication and implications for eHealth literacy.
Journal of Communication in Healthcare
Academic article
2022
-
Gilstad, Heidi;
Sand, Kari;
Solbjør, Marit;
Melby, Line.
(2022)
Deconstructing (e)health literacy: aspects that promote and inhibit understanding of health information in breast cancer patient pathways.
International Journal of Qualitative Studies on Health and Well-being
Academic article
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2022)
Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information.
International Journal of Environmental Research and Public Health (IJERPH)
Academic article
-
Gilstad, Heidi;
Skogen, Martha Rice;
Toussaint, Pieter Jelle;
Larsen, Cathrin Brøndbo;
Faxvaag, Arild.
(2022)
Negotiating scientific knowledge in the development of an eHealth MOOC.
Education and Information Technologies: The Official Journal of the IFIP Technical Committee on Education
Academic article
2021
-
Andersen-Hollekim, Tone Elisabeth;
Melby, Line;
Sand, Kari;
Gilstad, Heidi;
Das, Anita;
Solbjør, Marit.
(2021)
Shared decision-making in standardized cancer patient pathways in Norway—Narratives of patient experiences.
Health Expectations
Academic article
-
Melby, Line;
Brattheim, Berit J;
Das, Anita;
Gilstad, Heidi;
Gjøsund, Gudveig;
Håland, Erna;
Sand, Kari;
Solbjør, Marit.
(2021)
Pakkeforløp for kreft: erfaringer blant helsepersonell og pasienter. Sluttrapport fra den forskningsbaserte evaluering av pakkeforløp for kreft.
SINTEF Digital
Research report
-
Gilstad, Heidi.
(2021)
Hva er helsespråk?.
Michael
Academic article
-
Gilstad, Heidi.
(2021)
Pandemikommunikasjon.
Michael
Academic article
2020
-
Gilstad, Heidi.
(2020)
Eksperter i team - en risiko for korona?.
Universitetsavisa
Commentary
-
Nøhr, Christian;
Faxvaag, Arild;
Chen, Hsi Tsai;
Hardardóttir, Gudrun Audur;
Hypponen, Hannele;
Andreassen, Hege Kristin;
Gilstad, Heidi;
Jonsson, Heidin;
Reponen, Jarmo;
Kaipio, Johanna.
(2020)
Nordic eHealth Benchmarking.
Towards evidence informed policies.
Nordic Council of Ministers
Research report
2018
-
Gilstad, Heidi.
(2018)
Elegi over bypark.
Adressa
Commentary
-
Rian, Monica;
Gilstad, Heidi;
Faxvaag, Arild.
(2018)
Informasjonsformidling og
problemløsning over telefon
En studie av sykepleieres kommunikasjon med
pasienter i en digital hverdag.
NTNU
Master thesis
-
Nøhr, Christian;
Koch, Sabine;
Vimarlund, Vivian;
Gilstad, Heidi;
Faxvaag, Arild;
Hardardóttir, Gudrun Audur;
Andreassen, Hege Kristin;
Kangas, Maarit;
Reponen, Jarmo;
Bertelsen, Pernille.
(2018)
Monitoring and Benchmarking eHealth in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
2017
-
Gilstad, Heidi.
(2017)
Hytteboka er det som gir hytta liv.
Forskning.no
Popular science article
-
Nøhr, Christian;
Wong, Ming Chao;
Turner, Paul;
Almond, Helen;
Parv, Liisa;
Gilstad, Heidi;
Koch, Sabine;
Hardardottir, Gudrun;
Hypponen, Hannele;
Marcilly, Romaric.
(2017)
Citizens' Access to Their Digital Health Data in Eleven Countries – A Comparative Study.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi;
Sand, Kari;
Brattheim, Berit J.
(2017)
Online patient information about breast cancer - A discourse analysis.
CEUR Workshop Proceedings
Academic article
-
Gilstad, Heidi;
Khodambashi, Soudabeh;
Bjerkan, Jorunn.
(2017)
EHealth communication and the citizen - Social, organisational and human aspects.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2017)
Pisspreik av professor? En uhøytidelig undersøkelse om språkbruk.
Forskning.no
Popular science article
-
Hypponen, Hannele;
Koch, Sabine;
Faxvaag, Arild;
Gilstad, Heidi;
Nøhr, Christian;
Hardardottir, Gudrun;
Andreassen, Hege;
Bertelsen, Pernille;
Kangaas, Maarit;
Reponen, Jarmo.
(2017)
Nordic eHealth benchmarking. From piloting towards established practice.
Nordic Council of Ministers
Research report
-
Brattheim, Berit J;
Sand, Kari;
Gilstad, Heidi;
Stalsberg, Ragna;
Lundgren, Steinar;
Reidunsdatter, Randi Johansen.
(2017)
Breast Cancer Patients’ Experiences with Information and Communication in Cancer Disease Trajectories.
CEUR Workshop Proceedings
Academic article
-
Griebel, Lena;
Enwald, Heidi;
Gilstad, Heidi;
Pohl, Anna-Lena;
Moreland, Julia;
Sedlmayr, Martin.
(2017)
eHealth Literacy Research – Quo vadis?.
Informatics for Health and Social Care
Academic article
-
Cumming, Grant;
French, Tara;
Hogg, Jamie;
McKendrick, Douglas;
Gilstad, Heidi;
Molik, Davis;
Lucian, Joanne S.
(2017)
Trust and Provenance in Communication to E-Health Consumers.
Non-fiction chapter
2016
-
Gilstad, Heidi;
Brattheim, Berit J;
Faxvaag, Arild;
Nøhr, Christian;
Villumsen, Sidsel;
Reponen, Jarmo;
Andreassen, Hege Kristin;
Kangas, Maarit;
Harardottir, Gurun Audur;
Koch, Sabine.
(2016)
Comparability, Availability and Use of Medication eHealth Services in the Nordic Countries.
International Journal on Advances in Life Sciences
Academic article
-
Cumming, Grant;
French, Tara;
Gilstad, Heidi;
Jaatun, Martin Gilje;
Jaatun, Ellen A. Andreassen.
(2016)
Proceedings of the 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015).
Technical University of Aachen
Research report
-
Gilstad, Heidi.
(2016)
Omtale av "Den Lille Dørfruen Tappetina" skrevet av Letizia Jaccheri.
WordPress.com
Book review
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi;
Jaatun, Martin Gilje;
French, Tara;
Cumming, Grant.
(2016)
PAHI 2015 Preface:
Transforming Patient Experience using Digital Technologies.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2016)
Ode til bypark.
Visual arts
-
Gilstad, Heidi.
(2016)
Online Information about Cancer Patient Pathways in Norway.
International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
Academic article
-
Koch, Sabine;
Andreassen, Hege K;
Hardardottir, Gudrun;
Brattheim, Berit J;
Faxvaag, Arild;
Gilstad, Heidi;
Hypponen, Hannele;
Jerivall, Lars;
Kangaas, Maarit;
Nøhr, Christian.
(2016)
Collecting evidence about ehealth implementation in the Nordic Countries.
Linköping Electronic Conference Proceedings
Conference abstract
-
Gilstad, Heidi.
(2016)
Den akademiske komedie.
Universitetsavisa
Commentary
-
Khodambashi, Soudabeh;
Gilstad, Heidi;
Nytrø, Øystein.
(2016)
Usability evaluation of clinical guidelines on the web using eye-tracker.
Studies in Health Technology and Informatics
Academic article
2015
-
Gilstad, Heidi;
Jaatun, Ellen A. Andreassen.
(2015)
En folke-e-helse for framtida.
Blog.medisin.ntnu.no
Popular science article
-
Villumsen, Sidsel;
Hardardottir, Gudrun;
Kangas, Maarit;
Gilstad, Heidi;
Brattheim, Berit;
Reponen, Jarmo;
Hypponen, Hannele;
Nøhr, Christian.
(2015)
Monitoring the amount of practical use of ehealth on national level by use of log data: Lessons learned.
Studies in Health Technology and Informatics
Academic article
-
Hypponen, Hannele;
Kangas, Maarit;
Reponen, Jarmo;
Nøhr, Christian;
Villumsen, Sidsel;
Koch, Sabine;
Hardardottir, Gudrun;
Gilstad, Heidi;
Jervall, Lars;
Pehrsson, Thomas.
(2015)
Nordic eHealth Benchmarking: Status 2014.
Nordisk ministerråd
Research report
2014
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi.
(2014)
Helsekommunikasjon i en teknologisk hverdag.
Blog.medisin.ntnu.no
Popular science article
-
Gilstad, Heidi;
Faxvaag, Arild;
Hypponen, Hannele;
Koch, Sabine;
Nøhr, Christian;
Skauli, Kristian.
(2014)
Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls.
Studies in Health Technology and Informatics
Academic article
-
Jaatun, Ellen A. Andreassen;
Brooks, Elizabeth;
Berntsen, Kirsti Elisabeth;
Gilstad, Heidi;
Jaatun, Martin Gilje.
(2014)
PAHI 2014 : Practical Aspects of Health Informatics. Proceedings of the 2nd European Workshop on Practical Aspects of Health Informatics, Trondheim, Norway, May 19-20.
CEUR-WS
Research report
-
Sarangi, Srikant Kumar;
Gilstad, Heidi.
(2014)
Nurse midwives’ communicative expertise in obstetric ultrasound encounters.
Academic chapter
-
Gilstad, Heidi.
(2014)
Toward a comprehensive model of eHealth literacy.
CEUR Workshop Proceedings
Academic article
2013
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Martin Gilje.
(2013)
PAHI 2013 : Practical Aspects of Health Informatics 2013 : Proceedings of the European Workshop on Practical Aspects of Health Informatics, Edinburgh, Scotland, March 11-12, 2013.
CEUR-WS
Research report
-
Gilstad, Heidi.
(2013)
Health Communication Expertise in Encounters Involving Medical Technologies.
CEUR Workshop Proceedings
Academic article
-
Hypponen, Hannele;
Faxvaag, Arild;
Gilstad, Heidi;
Hardardottir, Gudrun;
Jerlvall, Lars;
Kangaas, Maarit;
Koch, Sabine;
Nøhr, Christian;
Pehrsson, Thomas;
Reponen, Jarmo.
(2013)
Nordic eHealth Indicators: Organisation of Research, First Results and Plan for the Future.
Studies in Health Technology and Informatics
Academic article
-
Hypponen, Hannele;
Faxvaag, Arild;
Nøhr, Christian;
Vimarlund, Vivian;
Hardardottir, Gudrun;
Reponen, Jarmo;
Gilstad, Heidi;
Koch, Sabine;
Jervall, Lars;
Walldius, Åke.
(2013)
Nordic eHealth Indicators Organisation of research, first results and plan for the future.
Nordisk råd
Research report
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Ellen A. Andreassen;
Berntsen, Kirsti Elisabeth;
Jaatun, Martin Gilje;
Pagliari, Claudia.
(2013)
European Workshop on Practical Aspects of Health Informatics (PAHI 2013).
CEUR Workshop Proceedings
Editorial
2012
-
Gilstad, Heidi;
Eik-Nes, Sturla;
Hammerstad, Gøril Margrethe Thomassen;
Sarangi, Srikant Kumar.
(2012)
Obstetric ultrasound expertise as manifest in midwife-patient encounters: A case study from KwaZulu-Natal.
NTNU Norges teknisk-naturvitenskapelige universitet
Doctoral thesis
-
Gilstad, Heidi.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women: A case study from KwaZulu-Natal in South Africa.
Norges teknisk-naturvitenskapelige universitet
Doctoral thesis
-
Gilstad, Heidi;
Evensen, Lars Sigfred;
Eik-Nes, Sturla;
Thomassen, Gøril;
Tegnander, Eva;
Sarangi, Srikant Kumar.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal.
NTNU
Doctoral thesis
-
Meland, Stein Inge;
Gilstad, Heidi.
(2012)
Kunsten å prate riktig med pasienten.
Adresseavisen
Popular science article
2011
-
Gilstad, Heidi.
(2011)
Litteraturhus i Trondheim.
Adresseavisen
Popular science article
2007
-
Gilstad, Heidi.
(2007)
Jeff Bezemer, Sjaak Kroon, Lutine de Wal Pastoor, Else Ryen, and Astri Heen Wold. Language Teaching and Learning in a Multicultural Context. Case Studies from Primary Education in the Netherlands and Norway.
Language Problems and Language Planning
Academic literature review
-
Gilstad, Heidi.
(2007)
Jordmødre i Afrika.
NPF-posten
Popular science article
-
Gilstad, Heidi.
(2007)
Killing two birds with one stone’ is real, not proverbial.
HCRC Newsletter
Commentary
1999
-
Gilstad, Heidi.
(1999)
Seks elever i samhandling med et undervisningsopplegg på internett. En brukerundersøkelse.
NTNU
Master thesis
Journal publications
-
Brenna, Ingvild;
Mjølstad, Bente Prytz;
Baasland, Ingrid;
Gilstad, Heidi;
Solbjør, Marit.
(2025)
Communicating abnormal cervical cancer screening results – a focus group study with general practitioners in Norway.
Scandinavian Journal of Primary Health Care
Academic article
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi.
(2014)
Helsekommunikasjon i en teknologisk hverdag.
Blog.medisin.ntnu.no
Popular science article
-
Gilstad, Heidi;
Sand, Kari;
Solbjør, Marit;
Melby, Line.
(2022)
Deconstructing (e)health literacy: aspects that promote and inhibit understanding of health information in breast cancer patient pathways.
International Journal of Qualitative Studies on Health and Well-being
Academic article
-
Andersen-Hollekim, Tone Elisabeth;
Melby, Line;
Sand, Kari;
Gilstad, Heidi;
Das, Anita;
Solbjør, Marit.
(2021)
Shared decision-making in standardized cancer patient pathways in Norway—Narratives of patient experiences.
Health Expectations
Academic article
-
Gilstad, Heidi.
(2017)
Hytteboka er det som gir hytta liv.
Forskning.no
Popular science article
-
Gilstad, Heidi.
(2007)
Jeff Bezemer, Sjaak Kroon, Lutine de Wal Pastoor, Else Ryen, and Astri Heen Wold. Language Teaching and Learning in a Multicultural Context. Case Studies from Primary Education in the Netherlands and Norway.
Language Problems and Language Planning
Academic literature review
-
Nøhr, Christian;
Gilstad, Heidi;
Vehko, Tuulikki;
Reponen, Jarmo;
Villumsen, Sidsel;
Hardardottir, Gudrun A.;
Pedersen, Rune;
Vimarlund, Vivian;
Koch, Sabine.
(2024)
Citizens Access to Health Information in National Portals in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2022)
Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information.
International Journal of Environmental Research and Public Health (IJERPH)
Academic article
-
Håland, Erna;
Næss, Siri Christine Kvernmo;
Solbjør, Marit;
Gilstad, Heidi;
Melby, Line Kari.
(2023)
Forhandling, koordinering og kvalitetssikring: Pakkeforløpskoordinatorers arbeid med pakkeforløp for kreft.
Norsk sosiologisk tidsskrift
Academic article
-
Gilstad, Heidi;
Brattheim, Berit J;
Faxvaag, Arild;
Nøhr, Christian;
Villumsen, Sidsel;
Reponen, Jarmo;
Andreassen, Hege Kristin;
Kangas, Maarit;
Harardottir, Gurun Audur;
Koch, Sabine.
(2016)
Comparability, Availability and Use of Medication eHealth Services in the Nordic Countries.
International Journal on Advances in Life Sciences
Academic article
-
Gilstad, Heidi;
Faxvaag, Arild;
Hypponen, Hannele;
Koch, Sabine;
Nøhr, Christian;
Skauli, Kristian.
(2014)
Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls.
Studies in Health Technology and Informatics
Academic article
-
Nøhr, Christian;
Wong, Ming Chao;
Turner, Paul;
Almond, Helen;
Parv, Liisa;
Gilstad, Heidi;
Koch, Sabine;
Hardardottir, Gudrun;
Hypponen, Hannele;
Marcilly, Romaric.
(2017)
Citizens' Access to Their Digital Health Data in Eleven Countries – A Comparative Study.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi.
(2025)
Health literacy in clinical consultations: a case study about patient-nurse communication in a Norwegian rheumatology clinic.
Health Literacy and Communication Open
Academic article
-
Gilstad, Heidi.
(2007)
Jordmødre i Afrika.
NPF-posten
Popular science article
-
Gilstad, Heidi;
Sand, Kari;
Brattheim, Berit J.
(2017)
Online patient information about breast cancer - A discourse analysis.
CEUR Workshop Proceedings
Academic article
-
Gilstad, Heidi.
(2016)
Omtale av "Den Lille Dørfruen Tappetina" skrevet av Letizia Jaccheri.
WordPress.com
Book review
-
Gilstad, Heidi;
Jaatun, Ellen A. Andreassen.
(2015)
En folke-e-helse for framtida.
Blog.medisin.ntnu.no
Popular science article
-
Gilstad, Heidi;
Skogen, Martha Rice;
Toussaint, Pieter Jelle;
Larsen, Cathrin Brøndbo;
Faxvaag, Arild.
(2022)
Negotiating scientific knowledge in the development of an eHealth MOOC.
Education and Information Technologies: The Official Journal of the IFIP Technical Committee on Education
Academic article
-
Gilstad, Heidi.
(2018)
Elegi over bypark.
Adressa
Commentary
-
Gilstad, Heidi;
Khodambashi, Soudabeh;
Bjerkan, Jorunn.
(2017)
EHealth communication and the citizen - Social, organisational and human aspects.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2017)
Pisspreik av professor? En uhøytidelig undersøkelse om språkbruk.
Forskning.no
Popular science article
-
Gilstad, Heidi.
(2007)
Killing two birds with one stone’ is real, not proverbial.
HCRC Newsletter
Commentary
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi;
Jaatun, Martin Gilje;
French, Tara;
Cumming, Grant.
(2016)
PAHI 2015 Preface:
Transforming Patient Experience using Digital Technologies.
CEUR Workshop Proceedings
Editorial
-
Brattheim, Berit J;
Sand, Kari;
Gilstad, Heidi;
Stalsberg, Ragna;
Lundgren, Steinar;
Reidunsdatter, Randi Johansen.
(2017)
Breast Cancer Patients’ Experiences with Information and Communication in Cancer Disease Trajectories.
CEUR Workshop Proceedings
Academic article
-
Griebel, Lena;
Enwald, Heidi;
Gilstad, Heidi;
Pohl, Anna-Lena;
Moreland, Julia;
Sedlmayr, Martin.
(2017)
eHealth Literacy Research – Quo vadis?.
Informatics for Health and Social Care
Academic article
-
Gilstad, Heidi.
(2016)
Online Information about Cancer Patient Pathways in Norway.
International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
Academic article
-
Koch, Sabine;
Andreassen, Hege K;
Hardardottir, Gudrun;
Brattheim, Berit J;
Faxvaag, Arild;
Gilstad, Heidi;
Hypponen, Hannele;
Jerivall, Lars;
Kangaas, Maarit;
Nøhr, Christian.
(2016)
Collecting evidence about ehealth implementation in the Nordic Countries.
Linköping Electronic Conference Proceedings
Conference abstract
-
Gilstad, Heidi.
(2011)
Litteraturhus i Trondheim.
Adresseavisen
Popular science article
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2023)
Trust and distrust toward online health information in nurse–patient communication and implications for eHealth literacy.
Journal of Communication in Healthcare
Academic article
-
Gilstad, Heidi.
(2016)
Den akademiske komedie.
Universitetsavisa
Commentary
-
Gilstad, Heidi.
(2020)
Eksperter i team - en risiko for korona?.
Universitetsavisa
Commentary
-
Villumsen, Sidsel;
Hardardottir, Gudrun;
Kangas, Maarit;
Gilstad, Heidi;
Brattheim, Berit;
Reponen, Jarmo;
Hypponen, Hannele;
Nøhr, Christian.
(2015)
Monitoring the amount of practical use of ehealth on national level by use of log data: Lessons learned.
Studies in Health Technology and Informatics
Academic article
-
Nøhr, Christian;
Koch, Sabine;
Vimarlund, Vivian;
Gilstad, Heidi;
Faxvaag, Arild;
Hardardóttir, Gudrun Audur;
Andreassen, Hege Kristin;
Kangas, Maarit;
Reponen, Jarmo;
Bertelsen, Pernille.
(2018)
Monitoring and Benchmarking eHealth in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi.
(2013)
Health Communication Expertise in Encounters Involving Medical Technologies.
CEUR Workshop Proceedings
Academic article
-
Hypponen, Hannele;
Faxvaag, Arild;
Gilstad, Heidi;
Hardardottir, Gudrun;
Jerlvall, Lars;
Kangaas, Maarit;
Koch, Sabine;
Nøhr, Christian;
Pehrsson, Thomas;
Reponen, Jarmo.
(2013)
Nordic eHealth Indicators: Organisation of Research, First Results and Plan for the Future.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi.
(2014)
Toward a comprehensive model of eHealth literacy.
CEUR Workshop Proceedings
Academic article
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Ellen A. Andreassen;
Berntsen, Kirsti Elisabeth;
Jaatun, Martin Gilje;
Pagliari, Claudia.
(2013)
European Workshop on Practical Aspects of Health Informatics (PAHI 2013).
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2021)
Hva er helsespråk?.
Michael
Academic article
-
Gilstad, Heidi.
(2021)
Pandemikommunikasjon.
Michael
Academic article
-
Khodambashi, Soudabeh;
Gilstad, Heidi;
Nytrø, Øystein.
(2016)
Usability evaluation of clinical guidelines on the web using eye-tracker.
Studies in Health Technology and Informatics
Academic article
-
Meland, Stein Inge;
Gilstad, Heidi.
(2012)
Kunsten å prate riktig med pasienten.
Adresseavisen
Popular science article
Artistic productions
-
Gilstad, Heidi.
(2016)
Ode til bypark.
Visual arts
Part of book/report
-
Sarangi, Srikant Kumar;
Gilstad, Heidi.
(2014)
Nurse midwives’ communicative expertise in obstetric ultrasound encounters.
Academic chapter
-
Cumming, Grant;
French, Tara;
Hogg, Jamie;
McKendrick, Douglas;
Gilstad, Heidi;
Molik, Davis;
Lucian, Joanne S.
(2017)
Trust and Provenance in Communication to E-Health Consumers.
Non-fiction chapter
Report
-
Cumming, Grant;
French, Tara;
Gilstad, Heidi;
Jaatun, Martin Gilje;
Jaatun, Ellen A. Andreassen.
(2016)
Proceedings of the 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015).
Technical University of Aachen
Research report
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Jaatun, Ellen A. Andreassen;
Brooks, Elizabeth;
Berntsen, Kirsti Elisabeth;
Gilstad, Heidi;
Jaatun, Martin Gilje.
(2014)
PAHI 2014 : Practical Aspects of Health Informatics. Proceedings of the 2nd European Workshop on Practical Aspects of Health Informatics, Trondheim, Norway, May 19-20.
CEUR-WS
Research report
-
Hypponen, Hannele;
Koch, Sabine;
Faxvaag, Arild;
Gilstad, Heidi;
Nøhr, Christian;
Hardardottir, Gudrun;
Andreassen, Hege;
Bertelsen, Pernille;
Kangaas, Maarit;
Reponen, Jarmo.
(2017)
Nordic eHealth benchmarking. From piloting towards established practice.
Nordic Council of Ministers
Research report
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Arntsen, Trude Jeanett;
Berndtsson, Christin Høiberget;
Dybvig, Dagfinn Døhl;
Emstad, Anne Berit;
Farshchian, Babak A.;
Gaustad, Svein Erik;
Gilstad, Heidi;
Henriksen, Ottar;
Jamtøy, Ann Iren;
Nielsen, Brita Fladvad.
(2023)
Tjenesteinnovasjon i helse og velferd.
NTNU
Research report
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Martin Gilje.
(2013)
PAHI 2013 : Practical Aspects of Health Informatics 2013 : Proceedings of the European Workshop on Practical Aspects of Health Informatics, Edinburgh, Scotland, March 11-12, 2013.
CEUR-WS
Research report
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Melby, Line;
Brattheim, Berit J;
Das, Anita;
Gilstad, Heidi;
Gjøsund, Gudveig;
Håland, Erna;
Sand, Kari;
Solbjør, Marit.
(2021)
Pakkeforløp for kreft: erfaringer blant helsepersonell og pasienter. Sluttrapport fra den forskningsbaserte evaluering av pakkeforløp for kreft.
SINTEF Digital
Research report
-
Hypponen, Hannele;
Faxvaag, Arild;
Nøhr, Christian;
Vimarlund, Vivian;
Hardardottir, Gudrun;
Reponen, Jarmo;
Gilstad, Heidi;
Koch, Sabine;
Jervall, Lars;
Walldius, Åke.
(2013)
Nordic eHealth Indicators Organisation of research, first results and plan for the future.
Nordisk råd
Research report
-
Nøhr, Christian;
Faxvaag, Arild;
Chen, Hsi Tsai;
Hardardóttir, Gudrun Audur;
Hypponen, Hannele;
Andreassen, Hege Kristin;
Gilstad, Heidi;
Jonsson, Heidin;
Reponen, Jarmo;
Kaipio, Johanna.
(2020)
Nordic eHealth Benchmarking.
Towards evidence informed policies.
Nordic Council of Ministers
Research report
-
Hypponen, Hannele;
Kangas, Maarit;
Reponen, Jarmo;
Nøhr, Christian;
Villumsen, Sidsel;
Koch, Sabine;
Hardardottir, Gudrun;
Gilstad, Heidi;
Jervall, Lars;
Pehrsson, Thomas.
(2015)
Nordic eHealth Benchmarking: Status 2014.
Nordisk ministerråd
Research report
Student thesis or dissertation
-
Gilstad, Heidi;
Eik-Nes, Sturla;
Hammerstad, Gøril Margrethe Thomassen;
Sarangi, Srikant Kumar.
(2012)
Obstetric ultrasound expertise as manifest in midwife-patient encounters: A case study from KwaZulu-Natal.
NTNU Norges teknisk-naturvitenskapelige universitet
Doctoral thesis
-
Gilstad, Heidi.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women: A case study from KwaZulu-Natal in South Africa.
Norges teknisk-naturvitenskapelige universitet
Doctoral thesis
-
Rian, Monica;
Gilstad, Heidi;
Faxvaag, Arild.
(2018)
Informasjonsformidling og
problemløsning over telefon
En studie av sykepleieres kommunikasjon med
pasienter i en digital hverdag.
NTNU
Master thesis
-
Gilstad, Heidi;
Evensen, Lars Sigfred;
Eik-Nes, Sturla;
Thomassen, Gøril;
Tegnander, Eva;
Sarangi, Srikant Kumar.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal.
NTNU
Doctoral thesis
-
Gilstad, Heidi.
(1999)
Seks elever i samhandling med et undervisningsopplegg på internett. En brukerundersøkelse.
NTNU
Master thesis
Teaching
Courses
- SKIP3008 - Master's thesis in language and communication in the professions
- SKIP3005 - Discourse analysis of institutional interaction
- SKIP3004 - Discourse analytic methods and research ethics
- SKIP3007 - Supervised Independent Study
- SKIP3006 - Research design and research dissemination
- SKIP3001 - Introduction to language and communication in the professions
- SKIP3003 - Professional writing and text analysis
- SKIP3002 - Discourse theories of language and communication
- AVS6300 - Writing at work: Text, communication and plain language
Outreach
2026
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Other presentationHustad, Johan Einar; Jaccheri, Maria Letizia; Bovim, Gunnar; Høiseth, Marikken; Gilstad, Heidi. (2026) Helse i endring: KI, kompetanse og fremtidens helsetjeneste - Litteraturhuset i Trondheim. Helse i endring: KI, kompetanse og fremtidens helsetjeneste - Litteraturhuset i Trondheim
2025
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Conference lectureGilstad, Heidi. (2025) Helsekompetanser i kliniske samtaler. Helsetjenesteforskningskonferansen 2025
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Conference lectureGilstad, Heidi. (2025) Healthcare professionals' writing practices and patients' ability to read and interpret health information in patient portals. NORDISCO the 8th Nordic Interdisciplinary Conference on Discourse and Interaction
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Conference lectureGilstad, Heidi. (2025) (e)Helsekompetanse i samtalens løp. En interaksjonistisk tilnærming. HELINOR nettverksmøte
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Conference lectureGilstad, Heidi. (2025) Writing and reading biomedical test result explanations. Communication, medicine and ethics
2024
-
Conference lecture
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Conference lectureGilstad, Heidi. (2024) Narrative health literacy -communicative manifestations of patients literacy in clinical encounters. 22nd International and Interdisciplinary Conference on Communication, Medicine and Ethics
2023
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Feature article
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Conference lectureSkogen, Martha Gail Rice; Gilstad, Heidi; Faxvaag, Arild; Toussaint, Pieter Jelle. (2023) The Use of Visual Tools in Face-to-face Patient-Physician Consultations. Medical Informatics Europe 2023
2021
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Contribution to radio or TV
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Conference lectureGilstad, Heidi; Sand, Kari; Brattheim, Berit J; Solbjør, Marit; Melby, Line. (2021) Patients' experiences with communication in breast cancer patient pathways. Applied Linguistics and Professional Practice (ALAPP) September 15-17, 2021
2020
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Conference lectureSolbjør, Marit; Gilstad, Heidi; Sand, Kari; Das, Anita; Melby, Line. (2020) Shared decision making in standardized cancer patient pathways in Norway – patient experiences. International Conference of Integrated Care ICIC2020
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Contribution to radio or TV
2019
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Contribution to radio or TV
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Conference lecture
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LectureGilstad, Heidi. (2019) Professional Communication in Multilingual Settings. Helseplattformen kick-off
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Feature articleLysklett, Sissel Rolness; Gilstad, Heidi. (2019) Tverrfaglig kommunikasjon får pasientforløp til å fungere.
2018
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LectureHalvorsen, Kristin; Gilstad, Heidi; Thomassen, Gøril; Andenæs, Ellen. (2018) Brukermedvirkning i forskning. Medlemsmøte i regi av Studieforbundet FUNKIS
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Conference lectureGilstad, Heidi. (2018) Examining communication, information exchange and decision- making in surgical patient pathways. ALAPP 2018
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Conference lectureRian, Monica; Gilstad, Heidi; Faxvaag, Arild. (2018) Information exchange and problem solving over the phone. A study of nurses' communication with patients during callback in a rheumatology department. ALAPP 2018
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Conference lectureEnwald, Heidi; Gilstad, Heidi; Griebel, Lena; Moreland, Julia; Pohl, Anna-Lena. (2018) Re-defining eHealth Literacy for the 21st century. Discussing the evolution of the concept from different perspectives. MIE2018 Building Continents of Knowledge in Oceans of Data: the Future of Co-Created eHealth
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LectureGilstad, Heidi. (2018) Brukermedvirkning og kommunikasjon. Samling for brukerrepresentanter, Kreftforeningen
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Conference lectureGilstad, Heidi. (2018) Ethical issues concerning studies of communication in patient pathways. Communication, Medicine, and Ethics Conference COMET
-
Conference lecture
-
Conference lecture
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LectureGilstad, Heidi. (2018) Language and communication in patient pathways. Cluster for Co-Creation in Service Design and Innovation
2017
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Feature articleGilstad, Heidi; Sand, Kari; Brattheim, Berit J. (2017) Hvor forståelige er nettsidene om brystkreft?.
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Conference lectureBrattheim, Berit J; Das, Anita; Gilstad, Heidi. (2017) Pasientens bruk av radiologiske bildefunn. SHMN-2017: Søkekonferanse for utvikling av forskningsprosjekter- Helseplattformen
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Conference posterBrattheim, Berit J; Gilstad, Heidi; Faxvaag, Arild. (2017) "Se på meg" Bildediagnostikk med pasientrettet bildearkiv. SHMN-2017: Søkekonferanse for utvikling av forskningsprosjekter- Helseplattformen
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Contribution to radio or TV
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Contribution to radio or TV
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Interview
2016
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Conference lectureGilstad, Heidi. (2016) Online Information about Cancer Patient Pathways in Norway. eTelemed 2016 conference
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Feature article
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LectureGilstad, Heidi; Das, Anita; Bjerkan, Jorunn; Ewald, Heidi; Griebel, Lena; Moreland, Julia; Pohl, Anna-Lena. (2016) E-helsekompetanse hos flyktninger i Europa -en pilotstudie fra Norge, Tyskland, Skottland og Finland. Helseinformatikkuka i Trondheim HELSIT 2016
2015
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Conference lectureDas, Anita; Pettersen, Ida Nilstad; Håland, Erna; Brattheim, Berit; Gilstad, Heidi. (2015) Service Improvement for Childhood Obesity Treatment through eHealth Cooperation and Communication. 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015)
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Conference lectureGilstad, Heidi; Osmundsen, Tonje; Melby, Line; Håland, Erna; Brattheim, Berit. (2015) Exploring the notion of cancer patient pathways. 5th International conference Applied Linguistics and Professional Practice (ALAPP)
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Conference lectureGilstad, Heidi. (2015) Hvordan realisere pasientinvolvering i beslutningsprosesser i komplekse pasientforløp?. HELSIT Helseinformatikkuka i Trondheim
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Conference lectureGilstad, Heidi; Melby, Line; Håland, Erna; Osmundsen, Tonje; Brattheim, Berit. (2015) The introduction of cancer patient pathways in Norway: premises and challenges. PAHI 2015 -Practical Aspects of Health Informatics
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Conference lectureGilstad, Heidi. (2015) eHealth Literacies Required for Patient Involvement in Decision- making during Cancer Patient Pathways (CPP). PAHI Practical aspects of health informatics 2015
-
Conference lectureGilstad, Heidi. (2015) Health Communication and Information Exchange in a Vascular Surgery Patient Trajectory. The Fourth International Conference on Global Health Challenges GLOBAL HEALTH 2015
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Conference lectureGilstad, Heidi; Faxvaag, Arild; Nøhr, Christian; Villumsen, Sidsel; Reponen, Jarmo; Andreassen, Hege K; Jervall, Lars; Pehrsson, Thomas; Kangas, Maarit; Hardardottir, Gudrun. (2015) Challenges of Comparing Medication eHealth Services in the Nordic Countries. GLOBAL HEALTH 2015, The Fourth International Conference on Global Health Challenges
2014
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Interview
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Conference lectureGilstad, Heidi; Hypponen, Hannele; Faxvaag, Arild; Koch, Sabine; Nøhr, Christian; Skauli, Kristian. (2014) Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls. MIE 2014
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Conference lectureGilstad, Heidi. (2014) Is eHealth literacy a prerequisite for surviving in modern healthcare?. 2nd European Workshop on Practical Aspects of Health Informatics (PAHI 2014)
-
Conference lecture
-
Conference lectureGilstad, Heidi. (2014) Medisinsk teknologi som pedagogisk virkemiddel i fagfellesamtaler og i pasientkommunikasjon. HelsIT 2014
2013
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Conference lectureGilstad, Heidi. (2013) Communicative expertise in encounters involving medical technologies. European Workshop on Practical Aspects of Helath Informatics
-
LectureGilstad, Heidi. (2013) Presentation of NSEP at the European Workshop: Practical Aspects of Health Informatics 2013. European Workshop: Practical Aspects of Health Informatics 2013
2012
-
LectureGilstad, Heidi. (2012) A presentation of the Norwegian Research Centre for Electronic Patient Records. Women`s Network of Health Informatics
-
Conference lecture
-
Conference lectureGilstad, Heidi. (2012) Obstetric Ultrasound as manifest in encounters between advanced midwives and pregnant women. A case study from KwaZulu-Natal. Onsdagsseminar på NSEP
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LectureNøhr, Christian; Hypponen, Hannele; Faxvaag, Arild; Walldius, Åke; Vingtoft, Søren; Gilstad, Heidi. (2012) Panel: Evaluation. Development of Indicators to Monitor Availability and Use of EHR, HIE and PHR Systems. Presentation: Analyzing eHhealth Policies in the Nordic Countries. XXIV Conference of the European Federation for Medical Informatics (MIE), Quality of Life through Quality of Information
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Conference lectureGilstad, Heidi. (2012) Communicative expertise in obstetric ultrasound. Communication, Medicine and Ethics (COMET) 2012
2007
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Conference lectureGilstad, Heidi. (2007) Ultralydbasert svangerskapskonsultasjon. Forskerutdanningskurs: Diskurs- og samtaleanalyse
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Conference lectureGilstad, Heidi. (2007) Ultrasound Pregnancy Examination Consultation (USPEC) as a communicative activity type. V i d e o g r a p h y -seminar
2006
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Conference lectureGilstad, Heidi; Tegnander, Eva; Eik-Nes, Sturla. (2006) Evaluation of educational aid to developing countries. 16th World Congress on Ultrasound in Obstetrics and Gynecology (ISUOG 2006)
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Conference lectureGilstad, Heidi. (2006) On methodologies for evaluations of health technologies. International European Conference on Computing and Philosophy (ECAP)
-
Conference lecture
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Conference lectureGilstad, Heidi. (2006) Bedside teaching, barefoot learning.and the Internet. COMMUNICATION, MEDICINE & ETHICS (COMET)
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Conference lectureGilstad, Heidi; Eik-Nes, Sturla; Tegnander, Eva. (2006) Evaluering av utdanningsbistand til utviklingsland. Norsk Forening for Ultralyddiagnostikk- Jubileumsmøte