Heidi Gilstad
About
Heidi Gilstad is Associate Professor and Study Programme Leader at the Centre for Academic and Professional Communication (SEKOM), Department of Language and Literature, NTNU.
She was previously employed as adviser (2012-2014), project manager, postdoc (2014-2016) and researcher (2016-2018) at the Health Informatics Research Group (Norwegian Center for Electronic Patient Records, NSEP) at the Department of Neuroscience, Faculty of Medicine, NTNU.
She earned her phd in Applied Linguistics (Health Communication) from the Department of Language and Communication Studies at NTNU in 2012 with the thesis: Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal, South Africa.
She has previously worked at the National Center for Fetal Medicine, St.Olavs Hospital in Trondheim, the Department of Language and Communication Studies at the Faculty of Humanities, NTNU, and at the IT-company Mind Norway AS (now Ergo Group) as well as the Publishing House Gyldendal in Oslo.
Her main research interests are: health communication involving medical technologies, ethics-in-interaction, professional expertise and knowledge development, discourses concerning women's and children's health, multicultural communication, global health promotion and qualitative methodologies.
Publications
2025
-
Gilstad, Heidi.
(2025)
Health literacy in clinical consultations: a case study about patient-nurse communication in a Norwegian rheumatology clinic.
Health Literacy and Communication Open
Academic article
2024
-
Nøhr, Christian;
Gilstad, Heidi;
Vehko, Tuulikki;
Reponen, Jarmo;
Villumsen, Sidsel;
Hardardottir, Gudrun A..
(2024)
Citizens Access to Health Information in National Portals in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
2023
-
Håland, Erna;
Næss, Siri Christine Kvernmo;
Solbjør, Marit;
Gilstad, Heidi;
Melby, Line Kari.
(2023)
Forhandling, koordinering og kvalitetssikring: Pakkeforløpskoordinatorers arbeid med pakkeforløp for kreft.
Norsk sosiologisk tidsskrift
Academic article
-
Gilstad, Heidi.
(2023)
Samtaleroboten som KI-splainer sin egen eksistens.
Feature article
-
Arntsen, Trude Jeanett;
Berndtsson, Christin Høiberget;
Dybvig, Dagfinn Døhl;
Emstad, Anne Berit;
Farshchian, Babak A.;
Gaustad, Svein Erik.
(2023)
Tjenesteinnovasjon i helse og velferd.
NTNU
NTNU
Report
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2023)
Trust and distrust toward online health information in nurse–patient communication and implications for eHealth literacy.
Journal of Communication in Healthcare
Academic article
2022
-
Gilstad, Heidi;
Sand, Kari;
Solbjør, Marit;
Melby, Line.
(2022)
Deconstructing (e)health literacy: aspects that promote and inhibit understanding of health information in breast cancer patient pathways.
International Journal of Qualitative Studies on Health and Well-being
Academic article
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2022)
Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information.
International Journal of Environmental Research and Public Health (IJERPH)
Academic article
-
Gilstad, Heidi;
Skogen, Martha Rice;
Toussaint, Pieter Jelle;
Larsen, Cathrin Brøndbo;
Faxvaag, Arild.
(2022)
Negotiating scientific knowledge in the development of an eHealth MOOC.
Education and Information Technologies : Official Journal of the IFIP technical committee on Education
Academic article
2021
-
Andersen-Hollekim, Tone Elisabeth;
Melby, Line;
Sand, Kari;
Gilstad, Heidi;
Das, Anita;
Solbjør, Marit.
(2021)
Shared decision-making in standardized cancer patient pathways in Norway—Narratives of patient experiences.
Health Expectations
Academic article
-
Melby, Line;
Brattheim, Berit J;
Das, Anita;
Gilstad, Heidi;
Gjøsund, Gudveig;
Håland, Erna.
(2021)
Pakkeforløp for kreft: erfaringer blant helsepersonell og pasienter. Sluttrapport fra den forskningsbaserte evaluering av pakkeforløp for kreft.
SINTEF Digital
SINTEF Digital
Report
-
Gilstad, Heidi.
(2021)
Hva er helsespråk?.
Michael
Academic article
-
Gilstad, Heidi.
(2021)
Pandemikommunikasjon.
Michael
Academic article
2020
-
Gilstad, Heidi.
(2020)
Eksperter i team - en risiko for korona?.
Universitetsavisa
Reader opinion piece
-
Nøhr, Christian;
Faxvaag, Arild;
Chen, Hsi Tsai;
Hardardóttir, Gudrun Audur;
Hypponen, Hannele;
Andreassen, Hege Kristin.
(2020)
Nordic eHealth Benchmarking.
Towards evidence informed policies.
Nordic Council of Ministers
Nordic Council of Ministers
Report
2019
-
Lysklett, Sissel Rolness;
Gilstad, Heidi.
(2019)
Tverrfaglig kommunikasjon får pasientforløp til å fungere.
Feature article
2018
-
Gilstad, Heidi.
(2018)
Elegi over bypark.
Adressa
Reader opinion piece
-
Rian, Monica;
Gilstad, Heidi;
Faxvaag, Arild.
(2018)
Informasjonsformidling og
problemløsning over telefon
En studie av sykepleieres kommunikasjon med
pasienter i en digital hverdag.
NTNU
NTNU
Masters thesis
-
Nøhr, Christian;
Koch, Sabine;
Vimarlund, Vivian;
Gilstad, Heidi;
Faxvaag, Arild;
Hardardóttir, Gudrun Audur.
(2018)
Monitoring and Benchmarking eHealth in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
2017
-
Gilstad, Heidi;
Sand, Kari;
Brattheim, Berit J.
(2017)
Hvor forståelige er nettsidene om brystkreft?.
Feature article
-
Gilstad, Heidi.
(2017)
Hytteboka er det som gir hytta liv.
Forskning.no
Popular scientific article
-
Nøhr, Christian;
Wong, Ming Chao;
Turner, Paul;
Almond, Helen;
Parv, Liisa;
Gilstad, Heidi.
(2017)
Citizens' Access to Their Digital Health Data in Eleven Countries – A Comparative Study.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi;
Sand, Kari;
Brattheim, Berit J.
(2017)
Online patient information about breast cancer - A discourse analysis.
CEUR Workshop Proceedings
Academic article
-
Gilstad, Heidi;
Khodambashi, Soudabeh;
Bjerkan, Jorunn.
(2017)
EHealth communication and the citizen - Social, organisational and human aspects.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2017)
Pisspreik av professor? En uhøytidelig undersøkelse om språkbruk.
Forskning.no
Popular scientific article
-
Hypponen, Hannele;
Koch, Sabine;
Faxvaag, Arild;
Gilstad, Heidi;
Nøhr, Christian;
Hardardottir, Gudrun.
(2017)
Nordic eHealth benchmarking. From piloting towards established practice.
Nordic Council of Ministers
Nordic Council of Ministers
Report
-
Brattheim, Berit J;
Sand, Kari;
Gilstad, Heidi;
Stalsberg, Ragna;
Lundgren, Steinar;
Reidunsdatter, Randi Johansen.
(2017)
Breast Cancer Patients’ Experiences with Information and Communication in Cancer Disease Trajectories.
CEUR Workshop Proceedings
Academic article
-
Griebel, Lena;
Enwald, Heidi;
Gilstad, Heidi;
Pohl, Anna-Lena;
Moreland, Julia;
Sedlmayr, Martin.
(2017)
eHealth Literacy Research – Quo vadis?.
Informatics for Health and Social Care
Academic article
-
Cumming, Grant;
French, Tara;
Hogg, Jamie;
McKendrick, Douglas;
Gilstad, Heidi;
Molik, Davis.
(2017)
Trust and Provenance in Communication to E-Health Consumers.
Chapter
2016
-
Gilstad, Heidi;
Brattheim, Berit J;
Faxvaag, Arild;
Nøhr, Christian;
Villumsen, Sidsel;
Reponen, Jarmo.
(2016)
Comparability, Availability and Use of Medication eHealth Services in the Nordic Countries.
International Journal on Advances in Life Sciences
Academic article
-
Cumming, Grant;
French, Tara;
Gilstad, Heidi;
Jaatun, Martin Gilje;
Jaatun, Ellen A. Andreassen.
(2016)
Proceedings of the 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015).
Technical University of Aachen
Technical University of Aachen
Report
-
Gilstad, Heidi.
(2016)
Omtale av "Den Lille Dørfruen Tappetina" skrevet av Letizia Jaccheri.
WordPress.com
Book review
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi;
Jaatun, Martin Gilje;
French, Tara;
Cumming, Grant.
(2016)
PAHI 2015 Preface:
Transforming Patient Experience using Digital Technologies.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2016)
Ode til bypark.
Visual Arts
-
Gilstad, Heidi.
(2016)
Online Information about Cancer Patient Pathways in Norway.
International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
Academic article
-
Koch, Sabine;
Andreassen, Hege K;
Hardardottir, Gudrun;
Brattheim, Berit J;
Faxvaag, Arild;
Gilstad, Heidi.
(2016)
Collecting evidence about ehealth implementation in the Nordic Countries.
Linköping Electronic Conference Proceedings
Abstract
-
Gilstad, Heidi.
(2016)
Derfor er det menneskelig å feile når du leser pakningsvedlegg.
Feature article
-
Gilstad, Heidi.
(2016)
Den akademiske komedie.
Universitetsavisa
Reader opinion piece
-
Khodambashi, Soudabeh;
Gilstad, Heidi;
Nytrø, Øystein.
(2016)
Usability evaluation of clinical guidelines on the web using eye-tracker.
Studies in Health Technology and Informatics
Academic article
2015
-
Gilstad, Heidi;
Jaatun, Ellen A. Andreassen.
(2015)
En folke-e-helse for framtida.
Blog.medisin.ntnu.no
Popular scientific article
-
Villumsen, Sidsel;
Hardardottir, Gudrun;
Kangas, Maarit;
Gilstad, Heidi;
Brattheim, Berit;
Reponen, Jarmo.
(2015)
Monitoring the amount of practical use of ehealth on national level by use of log data: Lessons learned.
Studies in Health Technology and Informatics
Academic article
-
Hypponen, Hannele;
Kangas, Maarit;
Reponen, Jarmo;
Nøhr, Christian;
Villumsen, Sidsel;
Koch, Sabine.
(2015)
Nordic eHealth Benchmarking: Status 2014.
Nordisk ministerråd
Nordisk ministerråd
Report
2014
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi.
(2014)
Helsekommunikasjon i en teknologisk hverdag.
Blog.medisin.ntnu.no
Popular scientific article
-
Gilstad, Heidi;
Faxvaag, Arild;
Hypponen, Hannele;
Koch, Sabine;
Nøhr, Christian;
Skauli, Kristian.
(2014)
Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls.
Studies in Health Technology and Informatics
Academic article
-
Jaatun, Ellen A. Andreassen;
Brooks, Elizabeth;
Berntsen, Kirsti Elisabeth;
Gilstad, Heidi;
Jaatun, Martin Gilje.
(2014)
PAHI 2014 : Practical Aspects of Health Informatics. Proceedings of the 2nd European Workshop on Practical Aspects of Health Informatics, Trondheim, Norway, May 19-20.
CEUR-WS
CEUR-WS
Report
-
Sarangi, Srikant Kumar;
Gilstad, Heidi.
(2014)
Nurse midwives’ communicative expertise in obstetric ultrasound encounters.
Academic chapter/article/Conference paper
-
Gilstad, Heidi.
(2014)
Toward a comprehensive model of eHealth literacy.
CEUR Workshop Proceedings
Academic article
2013
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Martin Gilje.
(2013)
PAHI 2013 : Practical Aspects of Health Informatics 2013 : Proceedings of the European Workshop on Practical Aspects of Health Informatics, Edinburgh, Scotland, March 11-12, 2013.
CEUR-WS
CEUR-WS
Report
-
Gilstad, Heidi.
(2013)
Health Communication Expertise in Encounters Involving Medical Technologies.
CEUR Workshop Proceedings
Academic article
-
Hypponen, Hannele;
Faxvaag, Arild;
Gilstad, Heidi;
Hardardottir, Gudrun;
Jerlvall, Lars;
Kangaas, Maarit.
(2013)
Nordic eHealth Indicators: Organisation of Research, First Results and Plan for the Future.
Studies in Health Technology and Informatics
Academic article
-
Hypponen, Hannele;
Faxvaag, Arild;
Nøhr, Christian;
Vimarlund, Vivian;
Hardardottir, Gudrun;
Reponen, Jarmo.
(2013)
Nordic eHealth Indicators Organisation of research, first results and plan for the future.
Nordisk råd
Nordisk råd
Report
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Ellen A. Andreassen;
Berntsen, Kirsti Elisabeth;
Jaatun, Martin Gilje;
Pagliari, Claudia.
(2013)
European Workshop on Practical Aspects of Health Informatics (PAHI 2013).
CEUR Workshop Proceedings
Editorial
2012
-
Gilstad, Heidi.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women: A case study from KwaZulu-Natal in South Africa.
Norges teknisk-naturvitenskapelige universitet
Doktoravhandlinger ved NTNU, 1503-8181
Doctoral dissertation
-
Gilstad, Heidi;
Evensen, Lars Sigfred;
Eik-Nes, Sturla;
Thomassen, Gøril;
Tegnander, Eva;
Sarangi, Srikant Kumar.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal.
NTNU
NTNU
Doctoral dissertation
-
Meland, Stein Inge;
Gilstad, Heidi.
(2012)
Kunsten å prate riktig med pasienten.
Adresseavisen
Popular scientific article
2011
-
Gilstad, Heidi.
(2011)
Litteraturhus i Trondheim.
Adresseavisen
Popular scientific article
2007
-
Gilstad, Heidi.
(2007)
Jeff Bezemer, Sjaak Kroon, Lutine de Wal Pastoor, Else Ryen, and Astri Heen Wold. Language Teaching and Learning in a Multicultural Context. Case Studies from Primary Education in the Netherlands and Norway.
Language Problems and Language Planning
Academic literature review
-
Gilstad, Heidi.
(2007)
Jordmødre i Afrika.
NPF-posten
Popular scientific article
-
Gilstad, Heidi.
(2007)
Killing two birds with one stone’ is real, not proverbial.
HCRC Newsletter
Reader opinion piece
1999
-
Gilstad, Heidi.
(1999)
Seks elever i samhandling med et undervisningsopplegg på internett. En brukerundersøkelse.
NTNU
NTNU
Masters thesis
Journal publications
-
Gilstad, Heidi.
(2025)
Health literacy in clinical consultations: a case study about patient-nurse communication in a Norwegian rheumatology clinic.
Health Literacy and Communication Open
Academic article
-
Nøhr, Christian;
Gilstad, Heidi;
Vehko, Tuulikki;
Reponen, Jarmo;
Villumsen, Sidsel;
Hardardottir, Gudrun A..
(2024)
Citizens Access to Health Information in National Portals in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
-
Håland, Erna;
Næss, Siri Christine Kvernmo;
Solbjør, Marit;
Gilstad, Heidi;
Melby, Line Kari.
(2023)
Forhandling, koordinering og kvalitetssikring: Pakkeforløpskoordinatorers arbeid med pakkeforløp for kreft.
Norsk sosiologisk tidsskrift
Academic article
-
Gilstad, Heidi.
(2023)
Samtaleroboten som KI-splainer sin egen eksistens.
Feature article
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2023)
Trust and distrust toward online health information in nurse–patient communication and implications for eHealth literacy.
Journal of Communication in Healthcare
Academic article
-
Gilstad, Heidi;
Sand, Kari;
Solbjør, Marit;
Melby, Line.
(2022)
Deconstructing (e)health literacy: aspects that promote and inhibit understanding of health information in breast cancer patient pathways.
International Journal of Qualitative Studies on Health and Well-being
Academic article
-
Larsen, Cathrin Brøndbo;
Gilstad, Heidi.
(2022)
Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information.
International Journal of Environmental Research and Public Health (IJERPH)
Academic article
-
Gilstad, Heidi;
Skogen, Martha Rice;
Toussaint, Pieter Jelle;
Larsen, Cathrin Brøndbo;
Faxvaag, Arild.
(2022)
Negotiating scientific knowledge in the development of an eHealth MOOC.
Education and Information Technologies : Official Journal of the IFIP technical committee on Education
Academic article
-
Andersen-Hollekim, Tone Elisabeth;
Melby, Line;
Sand, Kari;
Gilstad, Heidi;
Das, Anita;
Solbjør, Marit.
(2021)
Shared decision-making in standardized cancer patient pathways in Norway—Narratives of patient experiences.
Health Expectations
Academic article
-
Gilstad, Heidi.
(2021)
Hva er helsespråk?.
Michael
Academic article
-
Gilstad, Heidi.
(2021)
Pandemikommunikasjon.
Michael
Academic article
-
Gilstad, Heidi.
(2020)
Eksperter i team - en risiko for korona?.
Universitetsavisa
Reader opinion piece
-
Lysklett, Sissel Rolness;
Gilstad, Heidi.
(2019)
Tverrfaglig kommunikasjon får pasientforløp til å fungere.
Feature article
-
Gilstad, Heidi.
(2018)
Elegi over bypark.
Adressa
Reader opinion piece
-
Nøhr, Christian;
Koch, Sabine;
Vimarlund, Vivian;
Gilstad, Heidi;
Faxvaag, Arild;
Hardardóttir, Gudrun Audur.
(2018)
Monitoring and Benchmarking eHealth in the Nordic Countries.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi;
Sand, Kari;
Brattheim, Berit J.
(2017)
Hvor forståelige er nettsidene om brystkreft?.
Feature article
-
Gilstad, Heidi.
(2017)
Hytteboka er det som gir hytta liv.
Forskning.no
Popular scientific article
-
Nøhr, Christian;
Wong, Ming Chao;
Turner, Paul;
Almond, Helen;
Parv, Liisa;
Gilstad, Heidi.
(2017)
Citizens' Access to Their Digital Health Data in Eleven Countries – A Comparative Study.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi;
Sand, Kari;
Brattheim, Berit J.
(2017)
Online patient information about breast cancer - A discourse analysis.
CEUR Workshop Proceedings
Academic article
-
Gilstad, Heidi;
Khodambashi, Soudabeh;
Bjerkan, Jorunn.
(2017)
EHealth communication and the citizen - Social, organisational and human aspects.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2017)
Pisspreik av professor? En uhøytidelig undersøkelse om språkbruk.
Forskning.no
Popular scientific article
-
Brattheim, Berit J;
Sand, Kari;
Gilstad, Heidi;
Stalsberg, Ragna;
Lundgren, Steinar;
Reidunsdatter, Randi Johansen.
(2017)
Breast Cancer Patients’ Experiences with Information and Communication in Cancer Disease Trajectories.
CEUR Workshop Proceedings
Academic article
-
Griebel, Lena;
Enwald, Heidi;
Gilstad, Heidi;
Pohl, Anna-Lena;
Moreland, Julia;
Sedlmayr, Martin.
(2017)
eHealth Literacy Research – Quo vadis?.
Informatics for Health and Social Care
Academic article
-
Gilstad, Heidi;
Brattheim, Berit J;
Faxvaag, Arild;
Nøhr, Christian;
Villumsen, Sidsel;
Reponen, Jarmo.
(2016)
Comparability, Availability and Use of Medication eHealth Services in the Nordic Countries.
International Journal on Advances in Life Sciences
Academic article
-
Gilstad, Heidi.
(2016)
Omtale av "Den Lille Dørfruen Tappetina" skrevet av Letizia Jaccheri.
WordPress.com
Book review
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi;
Jaatun, Martin Gilje;
French, Tara;
Cumming, Grant.
(2016)
PAHI 2015 Preface:
Transforming Patient Experience using Digital Technologies.
CEUR Workshop Proceedings
Editorial
-
Gilstad, Heidi.
(2016)
Online Information about Cancer Patient Pathways in Norway.
International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
Academic article
-
Koch, Sabine;
Andreassen, Hege K;
Hardardottir, Gudrun;
Brattheim, Berit J;
Faxvaag, Arild;
Gilstad, Heidi.
(2016)
Collecting evidence about ehealth implementation in the Nordic Countries.
Linköping Electronic Conference Proceedings
Abstract
-
Gilstad, Heidi.
(2016)
Derfor er det menneskelig å feile når du leser pakningsvedlegg.
Feature article
-
Gilstad, Heidi.
(2016)
Den akademiske komedie.
Universitetsavisa
Reader opinion piece
-
Khodambashi, Soudabeh;
Gilstad, Heidi;
Nytrø, Øystein.
(2016)
Usability evaluation of clinical guidelines on the web using eye-tracker.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi;
Jaatun, Ellen A. Andreassen.
(2015)
En folke-e-helse for framtida.
Blog.medisin.ntnu.no
Popular scientific article
-
Villumsen, Sidsel;
Hardardottir, Gudrun;
Kangas, Maarit;
Gilstad, Heidi;
Brattheim, Berit;
Reponen, Jarmo.
(2015)
Monitoring the amount of practical use of ehealth on national level by use of log data: Lessons learned.
Studies in Health Technology and Informatics
Academic article
-
Jaatun, Ellen A. Andreassen;
Gilstad, Heidi.
(2014)
Helsekommunikasjon i en teknologisk hverdag.
Blog.medisin.ntnu.no
Popular scientific article
-
Gilstad, Heidi;
Faxvaag, Arild;
Hypponen, Hannele;
Koch, Sabine;
Nøhr, Christian;
Skauli, Kristian.
(2014)
Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi.
(2014)
Toward a comprehensive model of eHealth literacy.
CEUR Workshop Proceedings
Academic article
-
Gilstad, Heidi.
(2013)
Health Communication Expertise in Encounters Involving Medical Technologies.
CEUR Workshop Proceedings
Academic article
-
Hypponen, Hannele;
Faxvaag, Arild;
Gilstad, Heidi;
Hardardottir, Gudrun;
Jerlvall, Lars;
Kangaas, Maarit.
(2013)
Nordic eHealth Indicators: Organisation of Research, First Results and Plan for the Future.
Studies in Health Technology and Informatics
Academic article
-
Gilstad, Heidi;
Melby, Line;
Jaatun, Ellen A. Andreassen;
Berntsen, Kirsti Elisabeth;
Jaatun, Martin Gilje;
Pagliari, Claudia.
(2013)
European Workshop on Practical Aspects of Health Informatics (PAHI 2013).
CEUR Workshop Proceedings
Editorial
-
Meland, Stein Inge;
Gilstad, Heidi.
(2012)
Kunsten å prate riktig med pasienten.
Adresseavisen
Popular scientific article
-
Gilstad, Heidi.
(2011)
Litteraturhus i Trondheim.
Adresseavisen
Popular scientific article
-
Gilstad, Heidi.
(2007)
Jeff Bezemer, Sjaak Kroon, Lutine de Wal Pastoor, Else Ryen, and Astri Heen Wold. Language Teaching and Learning in a Multicultural Context. Case Studies from Primary Education in the Netherlands and Norway.
Language Problems and Language Planning
Academic literature review
-
Gilstad, Heidi.
(2007)
Jordmødre i Afrika.
NPF-posten
Popular scientific article
-
Gilstad, Heidi.
(2007)
Killing two birds with one stone’ is real, not proverbial.
HCRC Newsletter
Reader opinion piece
Artistic productions
-
Gilstad, Heidi.
(2016)
Ode til bypark.
Visual Arts
Part of book/report
-
Cumming, Grant;
French, Tara;
Hogg, Jamie;
McKendrick, Douglas;
Gilstad, Heidi;
Molik, Davis.
(2017)
Trust and Provenance in Communication to E-Health Consumers.
Chapter
-
Sarangi, Srikant Kumar;
Gilstad, Heidi.
(2014)
Nurse midwives’ communicative expertise in obstetric ultrasound encounters.
Academic chapter/article/Conference paper
Report
-
Arntsen, Trude Jeanett;
Berndtsson, Christin Høiberget;
Dybvig, Dagfinn Døhl;
Emstad, Anne Berit;
Farshchian, Babak A.;
Gaustad, Svein Erik.
(2023)
Tjenesteinnovasjon i helse og velferd.
NTNU
NTNU
Report
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Melby, Line;
Brattheim, Berit J;
Das, Anita;
Gilstad, Heidi;
Gjøsund, Gudveig;
Håland, Erna.
(2021)
Pakkeforløp for kreft: erfaringer blant helsepersonell og pasienter. Sluttrapport fra den forskningsbaserte evaluering av pakkeforløp for kreft.
SINTEF Digital
SINTEF Digital
Report
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Nøhr, Christian;
Faxvaag, Arild;
Chen, Hsi Tsai;
Hardardóttir, Gudrun Audur;
Hypponen, Hannele;
Andreassen, Hege Kristin.
(2020)
Nordic eHealth Benchmarking.
Towards evidence informed policies.
Nordic Council of Ministers
Nordic Council of Ministers
Report
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Rian, Monica;
Gilstad, Heidi;
Faxvaag, Arild.
(2018)
Informasjonsformidling og
problemløsning over telefon
En studie av sykepleieres kommunikasjon med
pasienter i en digital hverdag.
NTNU
NTNU
Masters thesis
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Hypponen, Hannele;
Koch, Sabine;
Faxvaag, Arild;
Gilstad, Heidi;
Nøhr, Christian;
Hardardottir, Gudrun.
(2017)
Nordic eHealth benchmarking. From piloting towards established practice.
Nordic Council of Ministers
Nordic Council of Ministers
Report
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Cumming, Grant;
French, Tara;
Gilstad, Heidi;
Jaatun, Martin Gilje;
Jaatun, Ellen A. Andreassen.
(2016)
Proceedings of the 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015).
Technical University of Aachen
Technical University of Aachen
Report
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Hypponen, Hannele;
Kangas, Maarit;
Reponen, Jarmo;
Nøhr, Christian;
Villumsen, Sidsel;
Koch, Sabine.
(2015)
Nordic eHealth Benchmarking: Status 2014.
Nordisk ministerråd
Nordisk ministerråd
Report
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Jaatun, Ellen A. Andreassen;
Brooks, Elizabeth;
Berntsen, Kirsti Elisabeth;
Gilstad, Heidi;
Jaatun, Martin Gilje.
(2014)
PAHI 2014 : Practical Aspects of Health Informatics. Proceedings of the 2nd European Workshop on Practical Aspects of Health Informatics, Trondheim, Norway, May 19-20.
CEUR-WS
CEUR-WS
Report
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Gilstad, Heidi;
Melby, Line;
Jaatun, Martin Gilje.
(2013)
PAHI 2013 : Practical Aspects of Health Informatics 2013 : Proceedings of the European Workshop on Practical Aspects of Health Informatics, Edinburgh, Scotland, March 11-12, 2013.
CEUR-WS
CEUR-WS
Report
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Hypponen, Hannele;
Faxvaag, Arild;
Nøhr, Christian;
Vimarlund, Vivian;
Hardardottir, Gudrun;
Reponen, Jarmo.
(2013)
Nordic eHealth Indicators Organisation of research, first results and plan for the future.
Nordisk råd
Nordisk råd
Report
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Gilstad, Heidi.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women: A case study from KwaZulu-Natal in South Africa.
Norges teknisk-naturvitenskapelige universitet
Doktoravhandlinger ved NTNU, 1503-8181
Doctoral dissertation
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Gilstad, Heidi;
Evensen, Lars Sigfred;
Eik-Nes, Sturla;
Thomassen, Gøril;
Tegnander, Eva;
Sarangi, Srikant Kumar.
(2012)
Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal.
NTNU
NTNU
Doctoral dissertation
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Gilstad, Heidi.
(1999)
Seks elever i samhandling med et undervisningsopplegg på internett. En brukerundersøkelse.
NTNU
NTNU
Masters thesis
Teaching
Courses
- SKIP3008 - Master's thesis in language and communication in the professions
- SKIP3005 - Discourse analysis of institutional interaction
- SKIP3004 - Discourse analytic methods and research ethics
- SKIP3007 - Supervised Independent Study
- SKIP3001 - Introduction to language and communication in the professions
- SKIP3003 - Professional writing and text analysis
- AVS6300 - Writing at work: Text, communication and plain language
Outreach
2025
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Academic lectureGilstad, Heidi. (2025) Writing and reading biomedical test result explanations. Communication, medicine and ethics , Poznan, Polen 2025-06-24 - 2025-06-27
2024
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Academic lectureGilstad, Heidi. (2024) Et kommunikasjonsfaglig blikk på e-helsekompetanse. HELINOR , St. Olavs hospital og NTNU, kunnskapssenteret 2024-10-21 - 2024-10-22
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Academic lectureGilstad, Heidi. (2024) Narrative health literacy -communicative manifestations of patients literacy in clinical encounters. 22nd International and Interdisciplinary Conference on Communication, Medicine and Ethics , Brescia 2024-06-25 - 2024-06-28
2023
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Academic lectureSkogen, Martha Gail Rice; Gilstad, Heidi; Faxvaag, Arild; Toussaint, Pieter Jelle. (2023) The Use of Visual Tools in Face-to-face Patient-Physician Consultations. Medical Informatics Europe 2023 , Gothenburg 2023-05-22 - 2023-05-25
2021
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Programme participationGilstad, Heidi. (2021) Språksnakk. Om helsekommunikasjon. 11.april 2021. NRK P2 NRK P2 [Radio] 2021-04-11
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Academic lectureGilstad, Heidi; Sand, Kari; Brattheim, Berit J; Solbjør, Marit; Melby, Line. (2021) Patients' experiences with communication in breast cancer patient pathways. Applied Linguistics and Professional Practice (ALAPP) September 15-17, 2021 , Columbus, OH 2021-09-15 - 2021-09-17
2020
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Academic lectureSolbjør, Marit; Gilstad, Heidi; Sand, Kari; Das, Anita; Melby, Line. (2020) Shared decision making in standardized cancer patient pathways in Norway – patient experiences. International Conference of Integrated Care ICIC2020 , Digitalt 2020-09-30 -
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Programme participation
2019
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Programme participation
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Academic lectureGilstad, Heidi. (2019) Hva er e-helsekompetanse?. Nasjonal forskningskonferanse om helsekompetanse , Oslo 2019-11-07 - 2019-11-07
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LectureGilstad, Heidi. (2019) Professional Communication in Multilingual Settings. Helseplattformen kick-off , Trondheim 2019-08-21 - 2019-08-21
2018
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LectureHalvorsen, Kristin; Gilstad, Heidi; Thomassen, Gøril; Andenæs, Ellen. (2018) Brukermedvirkning i forskning. Medlemsmøte i regi av Studieforbundet FUNKIS , Trondheim 2018-10-18 - 2018-10-18
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Academic lectureGilstad, Heidi. (2018) Examining communication, information exchange and decision- making in surgical patient pathways. ALAPP 2018 , Cardiff, Wales 2018-09-17 - 2018-09-19
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Academic lectureRian, Monica; Gilstad, Heidi; Faxvaag, Arild. (2018) Information exchange and problem solving over the phone. A study of nurses' communication with patients during callback in a rheumatology department. ALAPP 2018 , Cardiff, Wales 2018-09-17 - 2018-09-19
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Academic lectureEnwald, Heidi; Gilstad, Heidi; Griebel, Lena; Moreland, Julia; Pohl, Anna-Lena. (2018) Re-defining eHealth Literacy for the 21st century. Discussing the evolution of the concept from different perspectives. MIE2018 Building Continents of Knowledge in Oceans of Data: the Future of Co-Created eHealth , Gøteborg 2018-04-24 - 2018-04-26
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LectureGilstad, Heidi. (2018) Brukermedvirkning og kommunikasjon. Samling for brukerrepresentanter, Kreftforeningen , Trondheim 2018-04-07 - 2018-04-07
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Academic lectureGilstad, Heidi. (2018) Ethical issues concerning studies of communication in patient pathways. Communication, Medicine, and Ethics Conference COMET , Birmingham 2018-06-25 - 2018-06-27
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Academic lectureGilstad, Heidi. (2018) Kommunikasjonspraksiser i pasientforløp. Helsetjenestekonferansen , Oslo 2018-04-04 - 2018-04-04
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Academic lectureGilstad, Heidi. (2018) Smart digital helsekommuniksjon. Seminar ved PLUS-senteret, NTNU , Trondheim 2018-04-03 - 2018-04-03
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LectureGilstad, Heidi. (2018) Language and communication in patient pathways. Cluster for Co-Creation in Service Design and Innovation , Trondheim 2018-11-21 - 2018-11-22
2017
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Academic lectureBrattheim, Berit J; Das, Anita; Gilstad, Heidi. (2017) Pasientens bruk av radiologiske bildefunn. SHMN-2017: Søkekonferanse for utvikling av forskningsprosjekter- Helseplattformen , Trondheim, 2017-05-11 - 2017-05-11
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PosterBrattheim, Berit J; Gilstad, Heidi; Faxvaag, Arild. (2017) "Se på meg" Bildediagnostikk med pasientrettet bildearkiv. SHMN-2017: Søkekonferanse for utvikling av forskningsprosjekter- Helseplattformen , Trondheim 2017-05-11 - 2017-05-11
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Programme participationGilstad, Heidi. (2017) Hvilke funksjoner har hytteboka?. NRK P1 Pluss NRK P1 Pluss [Radio] 2017-12-28
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Programme participationGilstad, Heidi. (2017) Hytteboka- både krønike og konfliktløser. NRK pluss NRK pluss [Radio] 2017-12-28
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InterviewMyhre, Torunn; Gilstad, Heidi. (2017) Innslag i Språkteigen, NRK P2. NRK P2 NRK P2 [Radio] 2017-03-19
2016
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Academic lectureGilstad, Heidi. (2016) Online Information about Cancer Patient Pathways in Norway. eTelemed 2016 conference , Venezia 2016-04-24 - 2016-04-28
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LectureGilstad, Heidi; Das, Anita; Bjerkan, Jorunn; Ewald, Heidi; Griebel, Lena; Moreland, Julia. (2016) E-helsekompetanse hos flyktninger i Europa -en pilotstudie fra Norge, Tyskland, Skottland og Finland. Helseinformatikkuka i Trondheim HELSIT 2016 , Trondheim 2016-09-27 - 2016-09-28
2015
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Academic lectureDas, Anita; Pettersen, Ida Nilstad; Håland, Erna; Brattheim, Berit; Gilstad, Heidi. (2015) Service Improvement for Childhood Obesity Treatment through eHealth Cooperation and Communication. 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015) , Elgin 2015-10-27 - 2015-10-28
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Academic lectureGilstad, Heidi; Osmundsen, Tonje; Melby, Line; Håland, Erna; Brattheim, Berit. (2015) Exploring the notion of cancer patient pathways. 5th International conference Applied Linguistics and Professional Practice (ALAPP) , Milano 2015-11-05 - 2015-11-07
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Academic lectureGilstad, Heidi. (2015) Hvordan realisere pasientinvolvering i beslutningsprosesser i komplekse pasientforløp?. HELSIT Helseinformatikkuka i Trondheim , Trondheim 2015-11-20 - 2015-11-21
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Academic lectureGilstad, Heidi; Melby, Line; Håland, Erna; Osmundsen, Tonje; Brattheim, Berit. (2015) The introduction of cancer patient pathways in Norway: premises and challenges. PAHI 2015 -Practical Aspects of Health Informatics , Elgin, Scotland 2015-10-27 - 2015-10-28
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Academic lectureGilstad, Heidi. (2015) eHealth Literacies Required for Patient Involvement in Decision- making during Cancer Patient Pathways (CPP). PAHI Practical aspects of health informatics 2015 2015-10-27 - 2015-10-28
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Academic lectureGilstad, Heidi. (2015) Health Communication and Information Exchange in a Vascular Surgery Patient Trajectory. The Fourth International Conference on Global Health Challenges GLOBAL HEALTH 2015 , Nice 2015-06-19 - 2105-06-25
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Academic lectureGilstad, Heidi; Faxvaag, Arild; Nøhr, Christian; Villumsen, Sidsel; Reponen, Jarmo; Andreassen, Hege K. (2015) Challenges of Comparing Medication eHealth Services in the Nordic Countries. GLOBAL HEALTH 2015, The Fourth International Conference on Global Health Challenges , Nice 2015-06-19 - 2105-06-25
2014
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InterviewGilstad, Heidi. (2014) Norge mangler e-helse-kartlegging. Dagens medisin Dagens medisin [Internet] 2014-09-30
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Academic lectureGilstad, Heidi; Hypponen, Hannele; Faxvaag, Arild; Koch, Sabine; Nøhr, Christian; Skauli, Kristian. (2014) Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls. MIE 2014 , Istanbul 2014-08-31 - 2014-09-03
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Academic lectureGilstad, Heidi. (2014) Is eHealth literacy a prerequisite for surviving in modern healthcare?. 2nd European Workshop on Practical Aspects of Health Informatics (PAHI 2014) , Trondheim 2014-05-19 - 2014-05-20
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Academic lectureGilstad, Heidi; Klein, Gunnar. (2014) Overcoming the e-Health literacy divide. COMET 2014 , Lugano 2014-06-26 - 2014-06-28
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Academic lectureGilstad, Heidi. (2014) Medisinsk teknologi som pedagogisk virkemiddel i fagfellesamtaler og i pasientkommunikasjon. HelsIT 2014 , Trondheim 2014-10-14 - 2014-10-15
2013
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Academic lectureGilstad, Heidi. (2013) Communicative expertise in encounters involving medical technologies. European Workshop on Practical Aspects of Helath Informatics , Edinburgh, Scotland 2013-03-11 - 2013-03-12
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LectureGilstad, Heidi. (2013) Presentation of NSEP at the European Workshop: Practical Aspects of Health Informatics 2013. European Workshop: Practical Aspects of Health Informatics 2013 , Edinburgh, Scotland 2013-03-11 - 2013-03-12
2012
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LectureGilstad, Heidi. (2012) A presentation of the Norwegian Research Centre for Electronic Patient Records. Women`s Network of Health Informatics , 1902-bygget, St.Olavs University Hospital, Trondheim 2012-06-24 - 2012-06-24
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Academic lectureGilstad, Heidi. (2012) Communication, Ethics and Technologies in Health Promotion. INDEMB workshop , Dragvoll, Trondheim 2012-06-18 - 2012-06-18
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Academic lectureGilstad, Heidi. (2012) Obstetric Ultrasound as manifest in encounters between advanced midwives and pregnant women. A case study from KwaZulu-Natal. Onsdagsseminar på NSEP , Institutt for nevromedisin, DMF MTM12 2012-06-06 - 2012-06-06
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LectureNøhr, Christian; Hypponen, Hannele; Faxvaag, Arild; Walldius, Åke; Vingtoft, Søren; Gilstad, Heidi. (2012) Panel: Evaluation. Development of Indicators to Monitor Availability and Use of EHR, HIE and PHR Systems. Presentation: Analyzing eHhealth Policies in the Nordic Countries. XXIV Conference of the European Federation for Medical Informatics (MIE), Quality of Life through Quality of Information , Palazzo dei Congressi, Pisa 2012-08-27 - 2012-08-27
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Academic lectureGilstad, Heidi. (2012) Communicative expertise in obstetric ultrasound. Communication, Medicine and Ethics (COMET) 2012 , Trondheim 2012-06-28 - 2012-06-30
2007
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Academic lectureGilstad, Heidi. (2007) Ultralydbasert svangerskapskonsultasjon. Forskerutdanningskurs: Diskurs- og samtaleanalyse , Trondheim 2007-11-26 - 2007-12-01
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Academic lectureGilstad, Heidi. (2007) Ultrasound Pregnancy Examination Consultation (USPEC) as a communicative activity type. V i d e o g r a p h y -seminar , Trondheim 2007-11-21 - 2007-11-23
2006
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Academic lectureGilstad, Heidi; Tegnander, Eva; Eik-Nes, Sturla. (2006) Evaluation of educational aid to developing countries. 16th World Congress on Ultrasound in Obstetrics and Gynecology (ISUOG 2006) , Hilton Metropole, London, UK. 2006-09-03 - 2006-09-08
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Academic lectureGilstad, Heidi. (2006) On methodologies for evaluations of health technologies. International European Conference on Computing and Philosophy (ECAP) , Norwegian University of Science and Technology (NTNU) 2006-06-22 - 2006-06-24
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Academic lectureGilstad, Heidi. (2006) Who is your average patient?. HEADS seminar, Cardiff University, Wales , Cardiff University, Wales 2006-07-11 - 2006-07-11
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Academic lectureGilstad, Heidi. (2006) Bedside teaching, barefoot learning.and the Internet. COMMUNICATION, MEDICINE & ETHICS (COMET) , Cardiff University, Cardiff, Wales 2006-06-29 - 2006-07-01
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Academic lectureGilstad, Heidi; Eik-Nes, Sturla; Tegnander, Eva. (2006) Evaluering av utdanningsbistand til utviklingsland. Norsk Forening for Ultralyddiagnostikk- Jubileumsmøte , Britannia Hotel, Trondheim 2006-04-27 - 2006-04-29