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  1. Employees

Språkvelger

Norsk

Heidi Gilstad

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Heidi Gilstad

Associate Professor
Department of Language and Literature
Faculty of Humanities

heidi.gilstad@ntnu.no
+4790122653 Bygg 5, 5513, Dragvoll, Postadresse: NTNU, Institutt for språk og litteratur, N-7491 Trondheim
Heidi Gilstad i Cristin Senter for faglig kommunikasjon, SEKOM
About Publications Teaching Outreach

About

 

Heidi Gilstad is Associate Professor and Study Programme Leader at the Centre for Academic and Professional Communication (SEKOM), Department of Language and Literature, NTNU.

She was previously employed as adviser (2012-2014), project manager, postdoc (2014-2016) and researcher (2016-2018) at the Health Informatics Research Group (Norwegian Center for Electronic Patient Records, NSEP) at the Department of Neuroscience, Faculty of Medicine, NTNU.

She earned her phd in Applied Linguistics (Health Communication) from the Department of Language and Communication Studies at NTNU in 2012 with the thesis: Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal, South Africa.

She has previously worked at the National Center for Fetal Medicine, St.Olavs Hospital in Trondheim, the Department of Language and Communication Studies at the Faculty of Humanities, NTNU, and at the IT-company Mind Norway AS (now Ergo Group) as well as the Publishing House Gyldendal in Oslo.

Her main research interests are: health communication involving medical technologies, ethics-in-interaction, professional expertise and knowledge development, discourses concerning women's and children's health, multicultural communication, global health promotion and qualitative methodologies.

 

 

 

 

 

 

Publications

  • Chronological
  • By category
  • See all publications in Cristin

2025

  • Gilstad, Heidi. (2025) Health literacy in clinical consultations: a case study about patient-nurse communication in a Norwegian rheumatology clinic. Health Literacy and Communication Open
    Academic article

2024

  • Nøhr, Christian; Gilstad, Heidi; Vehko, Tuulikki; Reponen, Jarmo; Villumsen, Sidsel; Hardardottir, Gudrun A.. (2024) Citizens Access to Health Information in National Portals in the Nordic Countries. Studies in Health Technology and Informatics
    Academic article

2023

  • Arntsen, Trude Jeanett; Berndtsson, Christin Høiberget; Dybvig, Dagfinn Døhl; Emstad, Anne Berit; Farshchian, Babak A.; Gaustad, Svein Erik. (2023) Tjenesteinnovasjon i helse og velferd. NTNU
    Report
  • Gilstad, Heidi. (2023) Samtaleroboten som KI-splainer sin egen eksistens. Khrono.no
    Feature article
  • Håland, Erna; Næss, Siri Christine Kvernmo; Solbjør, Marit; Gilstad, Heidi; Melby, Line Kari. (2023) Forhandling, koordinering og kvalitetssikring: Pakkeforløpskoordinatorers arbeid med pakkeforløp for kreft. Norsk sosiologisk tidsskrift
    Academic article
  • Larsen, Cathrin Brøndbo; Gilstad, Heidi. (2023) Trust and distrust toward online health information in nurse–patient communication and implications for eHealth literacy. Journal of Communication in Healthcare
    Academic article

2022

  • Larsen, Cathrin Brøndbo; Gilstad, Heidi. (2022) Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information. International Journal of Environmental Research and Public Health (IJERPH)
    Academic article
  • Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2022) Negotiating scientific knowledge in the development of an eHealth MOOC. Education and Information Technologies : Official Journal of the IFIP technical committee on Education
    Academic article
  • Gilstad, Heidi; Sand, Kari; Solbjør, Marit; Melby, Line. (2022) Deconstructing (e)health literacy: aspects that promote and inhibit understanding of health information in breast cancer patient pathways. International Journal of Qualitative Studies on Health and Well-being
    Academic article

2021

  • Melby, Line; Brattheim, Berit J; Das, Anita; Gilstad, Heidi; Gjøsund, Gudveig; Håland, Erna. (2021) Pakkeforløp for kreft: erfaringer blant helsepersonell og pasienter. Sluttrapport fra den forskningsbaserte evaluering av pakkeforløp for kreft. SINTEF Rapport (2021:00278)
    Report
  • Gilstad, Heidi. (2021) Pandemikommunikasjon. Michael
    Academic article
  • Andersen-Hollekim, Tone Elisabeth; Melby, Line; Sand, Kari; Gilstad, Heidi; Das, Anita; Solbjør, Marit. (2021) Shared decision-making in standardized cancer patient pathways in Norway—Narratives of patient experiences. Health Expectations
    Academic article
  • Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2021) MOOC Smart digital helsekommunikasjon.
    Digital learning tools
  • Gilstad, Heidi. (2021) Hva er helsespråk?. Michael
    Academic article

2020

  • Gilstad, Heidi. (2020) Eksperter i team - en risiko for korona?. Universitetsavisa
    Reader opinion piece
  • Nøhr, Christian; Faxvaag, Arild; Chen, Hsi Tsai; Hardardóttir, Gudrun Audur; Hypponen, Hannele; Andreassen, Hege Kristin. (2020) Nordic eHealth Benchmarking. Towards evidence informed policies . TemaNord (505)
    Report
  • Sarangi, Srikant Kumar; Gilstad, Heidi. (2020) ALAPP 2020 Abstract book.
    Brochure

2019

  • Lysklett, Sissel Rolness; Gilstad, Heidi. (2019) Tverrfaglig kommunikasjon får pasientforløp til å fungere. Dagens medisin
    Feature article

2018

  • Rian, Monica; Gilstad, Heidi; Faxvaag, Arild. (2018) Informasjonsformidling og problemløsning over telefon En studie av sykepleieres kommunikasjon med pasienter i en digital hverdag . NTNU
    Masters thesis
  • Gilstad, Heidi. (2018) Elegi over bypark. Adressa
    Reader opinion piece
  • Nøhr, Christian; Koch, Sabine; Vimarlund, Vivian; Gilstad, Heidi; Faxvaag, Arild; Hardardóttir, Gudrun Audur. (2018) Monitoring and Benchmarking eHealth in the Nordic Countries. Studies in Health Technology and Informatics
    Academic article

2017

  • Gilstad, Heidi; Sand, Kari; Brattheim, Berit J. (2017) Online patient information about breast cancer - A discourse analysis. CEUR Workshop Proceedings
    Academic article
  • Brattheim, Berit J; Sand, Kari; Gilstad, Heidi; Stalsberg, Ragna; Lundgren, Steinar; Reidunsdatter, Randi Johansen. (2017) Breast Cancer Patients’ Experiences with Information and Communication in Cancer Disease Trajectories . CEUR Workshop Proceedings
    Academic article
  • Hypponen, Hannele; Koch, Sabine; Faxvaag, Arild; Gilstad, Heidi; Nøhr, Christian; Hardardottir, Gudrun. (2017) Nordic eHealth benchmarking. From piloting towards established practice. TemaNord (1000)
    Report
  • Griebel, Lena; Enwald, Heidi; Gilstad, Heidi; Pohl, Anna-Lena; Moreland, Julia; Sedlmayr, Martin. (2017) eHealth Literacy Research – Quo vadis?. Informatics for Health and Social Care
    Academic article
  • Gilstad, Heidi. (2017) Pisspreik av professor? En uhøytidelig undersøkelse om språkbruk. Forskning.no
    Popular scientific article
  • Cumming, Grant; French, Tara; Hogg, Jamie; McKendrick, Douglas; Gilstad, Heidi; Molik, Davis. (2017) Trust and Provenance in Communication to E-Health Consumers. Palgrave Macmillan
    Chapter
  • Nøhr, Christian; Wong, Ming Chao; Turner, Paul; Almond, Helen; Parv, Liisa; Gilstad, Heidi. (2017) Citizens' Access to Their Digital Health Data in Eleven Countries – A Comparative Study. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi; Khodambashi, Soudabeh; Bjerkan, Jorunn. (2017) EHealth communication and the citizen - Social, organisational and human aspects. CEUR Workshop Proceedings
    Editorial
  • Gilstad, Heidi. (2017) Hytteboka er det som gir hytta liv. Forskning.no
    Popular scientific article
  • Gilstad, Heidi; Sand, Kari; Brattheim, Berit J. (2017) Hvor forståelige er nettsidene om brystkreft?. Forskning.no
    Feature article

2016

  • Gilstad, Heidi. (2016) Omtale av "Den Lille Dørfruen Tappetina" skrevet av Letizia Jaccheri. WordPress.com
    Book review
  • Gilstad, Heidi. (2016) Ode til bypark.
    Visual Arts
  • Gilstad, Heidi. (2016) Online Information about Cancer Patient Pathways in Norway. International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
    Academic article
  • Koch, Sabine; Andreassen, Hege K; Hardardottir, Gudrun; Brattheim, Berit J; Faxvaag, Arild; Gilstad, Heidi. (2016) Collecting evidence about ehealth implementation in the Nordic Countries. Linköping Electronic Conference Proceedings
    Abstract
  • Jaatun, Ellen A. Andreassen; Gilstad, Heidi; Jaatun, Martin Gilje; French, Tara; Cumming, Grant. (2016) PAHI 2015 Preface: Transforming Patient Experience using Digital Technologies. CEUR Workshop Proceedings
    Editorial
  • Gilstad, Heidi; Brattheim, Berit J; Faxvaag, Arild; Nøhr, Christian; Villumsen, Sidsel; Reponen, Jarmo. (2016) Comparability, Availability and Use of Medication eHealth Services in the Nordic Countries. International Journal on Advances in Life Sciences
    Academic article
  • Cumming, Grant; French, Tara; Gilstad, Heidi; Jaatun, Martin Gilje; Jaatun, Ellen A. Andreassen. (2016) Proceedings of the 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015). CEUR Workshop Proceedings (1)
    Report
  • Khodambashi, Soudabeh; Gilstad, Heidi; Nytrø, Øystein. (2016) Usability evaluation of clinical guidelines on the web using eye-tracker. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi. (2016) Derfor er det menneskelig å feile når du leser pakningsvedlegg. Forskning.no
    Feature article
  • Gilstad, Heidi. (2016) Den akademiske komedie. Universitetsavisa
    Reader opinion piece

2015

  • Gilstad, Heidi; Jaatun, Ellen A. Andreassen. (2015) En folke-e-helse for framtida. Blog.medisin.ntnu.no
    Popular scientific article
  • Villumsen, Sidsel; Hardardottir, Gudrun; Kangas, Maarit; Gilstad, Heidi; Brattheim, Berit; Reponen, Jarmo. (2015) Monitoring the amount of practical use of ehealth on national level by use of log data: Lessons learned. Studies in Health Technology and Informatics
    Academic article
  • Hypponen, Hannele; Kangas, Maarit; Reponen, Jarmo; Nøhr, Christian; Villumsen, Sidsel; Koch, Sabine. (2015) Nordic eHealth Benchmarking: Status 2014 . Nordisk ministerråd TemaNord (539)
    Report

2014

  • Gilstad, Heidi; Faxvaag, Arild; Hypponen, Hannele; Koch, Sabine; Nøhr, Christian; Skauli, Kristian. (2014) Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls. Studies in Health Technology and Informatics
    Academic article
  • Jaatun, Ellen A. Andreassen; Brooks, Elizabeth; Berntsen, Kirsti Elisabeth; Gilstad, Heidi; Jaatun, Martin Gilje. (2014) PAHI 2014 : Practical Aspects of Health Informatics. Proceedings of the 2nd European Workshop on Practical Aspects of Health Informatics, Trondheim, Norway, May 19-20. CEUR Workshop Proceedings (1251)
    Report
  • Jaatun, Ellen A. Andreassen; Gilstad, Heidi. (2014) Helsekommunikasjon i en teknologisk hverdag. Blog.medisin.ntnu.no
    Popular scientific article
  • Sarangi, Srikant Kumar; Gilstad, Heidi. (2014) Nurse midwives’ communicative expertise in obstetric ultrasound encounters. Routledge
    Academic chapter/article/Conference paper
  • Gilstad, Heidi. (2014) Toward a comprehensive model of eHealth literacy. CEUR Workshop Proceedings
    Academic article

2013

  • Hypponen, Hannele; Faxvaag, Arild; Nøhr, Christian; Vimarlund, Vivian; Hardardottir, Gudrun; Reponen, Jarmo. (2013) Nordic eHealth Indicators Organisation of research, first results and plan for the future. TemaNord (522)
    Report
  • Gilstad, Heidi. (2013) Health Communication Expertise in Encounters Involving Medical Technologies. CEUR Workshop Proceedings
    Academic article
  • Gilstad, Heidi; Melby, Line; Jaatun, Ellen A. Andreassen; Berntsen, Kirsti Elisabeth; Jaatun, Martin Gilje; Pagliari, Claudia. (2013) European Workshop on Practical Aspects of Health Informatics (PAHI 2013). CEUR Workshop Proceedings
    Editorial
  • Gilstad, Heidi; Melby, Line; Jaatun, Martin Gilje. (2013) PAHI 2013 : Practical Aspects of Health Informatics 2013 : Proceedings of the European Workshop on Practical Aspects of Health Informatics, Edinburgh, Scotland, March 11-12, 2013. CEUR Workshop Proceedings (.)
    Report
  • Hypponen, Hannele; Faxvaag, Arild; Gilstad, Heidi; Hardardottir, Gudrun; Jerlvall, Lars; Kangaas, Maarit. (2013) Nordic eHealth Indicators: Organisation of Research, First Results and Plan for the Future. Studies in Health Technology and Informatics
    Academic article

2012

  • Gilstad, Heidi. (2012) Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal in South Africa. NTNU
    Doctoral dissertation
  • Gilstad, Heidi; Evensen, Lars Sigfred; Eik-Nes, Sturla; Thomassen, Gøril; Tegnander, Eva; Sarangi, Srikant Kumar. (2012) Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal. Doktoravhandlinger ved NTNU (96)
    Doctoral dissertation
  • Meland, Stein Inge; Gilstad, Heidi. (2012) Kunsten å prate riktig med pasienten. Adresseavisen
    Popular scientific article

2011

  • Gilstad, Heidi. (2011) Litteraturhus i Trondheim. Adresseavisen
    Popular scientific article

2007

  • Gilstad, Heidi. (2007) Killing two birds with one stone’ is real, not proverbial. HCRC Newsletter
    Reader opinion piece
  • Gilstad, Heidi. (2007) Jeff Bezemer, Sjaak Kroon, Lutine de Wal Pastoor, Else Ryen, and Astri Heen Wold. Language Teaching and Learning in a Multicultural Context. Case Studies from Primary Education in the Netherlands and Norway. Language Problems and Language Planning
    Academic literature review
  • Gilstad, Heidi. (2007) Jordmødre i Afrika. NPF-posten
    Popular scientific article

1999

  • Gilstad, Heidi. (1999) Seks elever i samhandling med et undervisningsopplegg på internett. En brukerundersøkelse. NTNU
    Thesis at a second degree level

1998

  • Gilstad, Heidi. (1998) Tenk om alt er en drøm, CD-rom, kunsthistorie for barn.
    Digital learning tools

1997

  • Gilstad, Heidi. (1997) Norsk olje- og gassvirksomhet, Undervisningsopplegg på Internett for elever i den videregående skolen.
    Digital learning tools

1996

  • Gilstad, Heidi. (1996) KnowHow Interactive- CD-rom/Internetthybrid, et undervisningsopplegg i engelsk for elever i den videregående skolen, yrkesfaglig studieretning.
    Digital learning tools

Journal publications

  • Gilstad, Heidi. (2025) Health literacy in clinical consultations: a case study about patient-nurse communication in a Norwegian rheumatology clinic. Health Literacy and Communication Open
    Academic article
  • Nøhr, Christian; Gilstad, Heidi; Vehko, Tuulikki; Reponen, Jarmo; Villumsen, Sidsel; Hardardottir, Gudrun A.. (2024) Citizens Access to Health Information in National Portals in the Nordic Countries. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi. (2023) Samtaleroboten som KI-splainer sin egen eksistens. Khrono.no
    Feature article
  • Håland, Erna; Næss, Siri Christine Kvernmo; Solbjør, Marit; Gilstad, Heidi; Melby, Line Kari. (2023) Forhandling, koordinering og kvalitetssikring: Pakkeforløpskoordinatorers arbeid med pakkeforløp for kreft. Norsk sosiologisk tidsskrift
    Academic article
  • Larsen, Cathrin Brøndbo; Gilstad, Heidi. (2023) Trust and distrust toward online health information in nurse–patient communication and implications for eHealth literacy. Journal of Communication in Healthcare
    Academic article
  • Larsen, Cathrin Brøndbo; Gilstad, Heidi. (2022) Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information. International Journal of Environmental Research and Public Health (IJERPH)
    Academic article
  • Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2022) Negotiating scientific knowledge in the development of an eHealth MOOC. Education and Information Technologies : Official Journal of the IFIP technical committee on Education
    Academic article
  • Gilstad, Heidi; Sand, Kari; Solbjør, Marit; Melby, Line. (2022) Deconstructing (e)health literacy: aspects that promote and inhibit understanding of health information in breast cancer patient pathways. International Journal of Qualitative Studies on Health and Well-being
    Academic article
  • Gilstad, Heidi. (2021) Pandemikommunikasjon. Michael
    Academic article
  • Andersen-Hollekim, Tone Elisabeth; Melby, Line; Sand, Kari; Gilstad, Heidi; Das, Anita; Solbjør, Marit. (2021) Shared decision-making in standardized cancer patient pathways in Norway—Narratives of patient experiences. Health Expectations
    Academic article
  • Gilstad, Heidi. (2021) Hva er helsespråk?. Michael
    Academic article
  • Gilstad, Heidi. (2020) Eksperter i team - en risiko for korona?. Universitetsavisa
    Reader opinion piece
  • Lysklett, Sissel Rolness; Gilstad, Heidi. (2019) Tverrfaglig kommunikasjon får pasientforløp til å fungere. Dagens medisin
    Feature article
  • Gilstad, Heidi. (2018) Elegi over bypark. Adressa
    Reader opinion piece
  • Nøhr, Christian; Koch, Sabine; Vimarlund, Vivian; Gilstad, Heidi; Faxvaag, Arild; Hardardóttir, Gudrun Audur. (2018) Monitoring and Benchmarking eHealth in the Nordic Countries. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi; Sand, Kari; Brattheim, Berit J. (2017) Online patient information about breast cancer - A discourse analysis. CEUR Workshop Proceedings
    Academic article
  • Brattheim, Berit J; Sand, Kari; Gilstad, Heidi; Stalsberg, Ragna; Lundgren, Steinar; Reidunsdatter, Randi Johansen. (2017) Breast Cancer Patients’ Experiences with Information and Communication in Cancer Disease Trajectories . CEUR Workshop Proceedings
    Academic article
  • Griebel, Lena; Enwald, Heidi; Gilstad, Heidi; Pohl, Anna-Lena; Moreland, Julia; Sedlmayr, Martin. (2017) eHealth Literacy Research – Quo vadis?. Informatics for Health and Social Care
    Academic article
  • Gilstad, Heidi. (2017) Pisspreik av professor? En uhøytidelig undersøkelse om språkbruk. Forskning.no
    Popular scientific article
  • Nøhr, Christian; Wong, Ming Chao; Turner, Paul; Almond, Helen; Parv, Liisa; Gilstad, Heidi. (2017) Citizens' Access to Their Digital Health Data in Eleven Countries – A Comparative Study. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi; Khodambashi, Soudabeh; Bjerkan, Jorunn. (2017) EHealth communication and the citizen - Social, organisational and human aspects. CEUR Workshop Proceedings
    Editorial
  • Gilstad, Heidi. (2017) Hytteboka er det som gir hytta liv. Forskning.no
    Popular scientific article
  • Gilstad, Heidi; Sand, Kari; Brattheim, Berit J. (2017) Hvor forståelige er nettsidene om brystkreft?. Forskning.no
    Feature article
  • Gilstad, Heidi. (2016) Omtale av "Den Lille Dørfruen Tappetina" skrevet av Letizia Jaccheri. WordPress.com
    Book review
  • Gilstad, Heidi. (2016) Online Information about Cancer Patient Pathways in Norway. International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
    Academic article
  • Koch, Sabine; Andreassen, Hege K; Hardardottir, Gudrun; Brattheim, Berit J; Faxvaag, Arild; Gilstad, Heidi. (2016) Collecting evidence about ehealth implementation in the Nordic Countries. Linköping Electronic Conference Proceedings
    Abstract
  • Jaatun, Ellen A. Andreassen; Gilstad, Heidi; Jaatun, Martin Gilje; French, Tara; Cumming, Grant. (2016) PAHI 2015 Preface: Transforming Patient Experience using Digital Technologies. CEUR Workshop Proceedings
    Editorial
  • Gilstad, Heidi; Brattheim, Berit J; Faxvaag, Arild; Nøhr, Christian; Villumsen, Sidsel; Reponen, Jarmo. (2016) Comparability, Availability and Use of Medication eHealth Services in the Nordic Countries. International Journal on Advances in Life Sciences
    Academic article
  • Khodambashi, Soudabeh; Gilstad, Heidi; Nytrø, Øystein. (2016) Usability evaluation of clinical guidelines on the web using eye-tracker. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi. (2016) Derfor er det menneskelig å feile når du leser pakningsvedlegg. Forskning.no
    Feature article
  • Gilstad, Heidi. (2016) Den akademiske komedie. Universitetsavisa
    Reader opinion piece
  • Gilstad, Heidi; Jaatun, Ellen A. Andreassen. (2015) En folke-e-helse for framtida. Blog.medisin.ntnu.no
    Popular scientific article
  • Villumsen, Sidsel; Hardardottir, Gudrun; Kangas, Maarit; Gilstad, Heidi; Brattheim, Berit; Reponen, Jarmo. (2015) Monitoring the amount of practical use of ehealth on national level by use of log data: Lessons learned. Studies in Health Technology and Informatics
    Academic article
  • Gilstad, Heidi; Faxvaag, Arild; Hypponen, Hannele; Koch, Sabine; Nøhr, Christian; Skauli, Kristian. (2014) Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls. Studies in Health Technology and Informatics
    Academic article
  • Jaatun, Ellen A. Andreassen; Gilstad, Heidi. (2014) Helsekommunikasjon i en teknologisk hverdag. Blog.medisin.ntnu.no
    Popular scientific article
  • Gilstad, Heidi. (2014) Toward a comprehensive model of eHealth literacy. CEUR Workshop Proceedings
    Academic article
  • Gilstad, Heidi. (2013) Health Communication Expertise in Encounters Involving Medical Technologies. CEUR Workshop Proceedings
    Academic article
  • Gilstad, Heidi; Melby, Line; Jaatun, Ellen A. Andreassen; Berntsen, Kirsti Elisabeth; Jaatun, Martin Gilje; Pagliari, Claudia. (2013) European Workshop on Practical Aspects of Health Informatics (PAHI 2013). CEUR Workshop Proceedings
    Editorial
  • Hypponen, Hannele; Faxvaag, Arild; Gilstad, Heidi; Hardardottir, Gudrun; Jerlvall, Lars; Kangaas, Maarit. (2013) Nordic eHealth Indicators: Organisation of Research, First Results and Plan for the Future. Studies in Health Technology and Informatics
    Academic article
  • Meland, Stein Inge; Gilstad, Heidi. (2012) Kunsten å prate riktig med pasienten. Adresseavisen
    Popular scientific article
  • Gilstad, Heidi. (2011) Litteraturhus i Trondheim. Adresseavisen
    Popular scientific article
  • Gilstad, Heidi. (2007) Killing two birds with one stone’ is real, not proverbial. HCRC Newsletter
    Reader opinion piece
  • Gilstad, Heidi. (2007) Jeff Bezemer, Sjaak Kroon, Lutine de Wal Pastoor, Else Ryen, and Astri Heen Wold. Language Teaching and Learning in a Multicultural Context. Case Studies from Primary Education in the Netherlands and Norway. Language Problems and Language Planning
    Academic literature review
  • Gilstad, Heidi. (2007) Jordmødre i Afrika. NPF-posten
    Popular scientific article

Artistic productions

  • Gilstad, Heidi. (2016) Ode til bypark.
    Visual Arts

Part of book/report

  • Cumming, Grant; French, Tara; Hogg, Jamie; McKendrick, Douglas; Gilstad, Heidi; Molik, Davis. (2017) Trust and Provenance in Communication to E-Health Consumers. Palgrave Macmillan
    Chapter
  • Sarangi, Srikant Kumar; Gilstad, Heidi. (2014) Nurse midwives’ communicative expertise in obstetric ultrasound encounters. Routledge
    Academic chapter/article/Conference paper

Report

  • Arntsen, Trude Jeanett; Berndtsson, Christin Høiberget; Dybvig, Dagfinn Døhl; Emstad, Anne Berit; Farshchian, Babak A.; Gaustad, Svein Erik. (2023) Tjenesteinnovasjon i helse og velferd. NTNU
    Report
  • Melby, Line; Brattheim, Berit J; Das, Anita; Gilstad, Heidi; Gjøsund, Gudveig; Håland, Erna. (2021) Pakkeforløp for kreft: erfaringer blant helsepersonell og pasienter. Sluttrapport fra den forskningsbaserte evaluering av pakkeforløp for kreft. SINTEF Rapport (2021:00278)
    Report
  • Nøhr, Christian; Faxvaag, Arild; Chen, Hsi Tsai; Hardardóttir, Gudrun Audur; Hypponen, Hannele; Andreassen, Hege Kristin. (2020) Nordic eHealth Benchmarking. Towards evidence informed policies . TemaNord (505)
    Report
  • Rian, Monica; Gilstad, Heidi; Faxvaag, Arild. (2018) Informasjonsformidling og problemløsning over telefon En studie av sykepleieres kommunikasjon med pasienter i en digital hverdag . NTNU
    Masters thesis
  • Hypponen, Hannele; Koch, Sabine; Faxvaag, Arild; Gilstad, Heidi; Nøhr, Christian; Hardardottir, Gudrun. (2017) Nordic eHealth benchmarking. From piloting towards established practice. TemaNord (1000)
    Report
  • Cumming, Grant; French, Tara; Gilstad, Heidi; Jaatun, Martin Gilje; Jaatun, Ellen A. Andreassen. (2016) Proceedings of the 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015). CEUR Workshop Proceedings (1)
    Report
  • Hypponen, Hannele; Kangas, Maarit; Reponen, Jarmo; Nøhr, Christian; Villumsen, Sidsel; Koch, Sabine. (2015) Nordic eHealth Benchmarking: Status 2014 . Nordisk ministerråd TemaNord (539)
    Report
  • Jaatun, Ellen A. Andreassen; Brooks, Elizabeth; Berntsen, Kirsti Elisabeth; Gilstad, Heidi; Jaatun, Martin Gilje. (2014) PAHI 2014 : Practical Aspects of Health Informatics. Proceedings of the 2nd European Workshop on Practical Aspects of Health Informatics, Trondheim, Norway, May 19-20. CEUR Workshop Proceedings (1251)
    Report
  • Hypponen, Hannele; Faxvaag, Arild; Nøhr, Christian; Vimarlund, Vivian; Hardardottir, Gudrun; Reponen, Jarmo. (2013) Nordic eHealth Indicators Organisation of research, first results and plan for the future. TemaNord (522)
    Report
  • Gilstad, Heidi; Melby, Line; Jaatun, Martin Gilje. (2013) PAHI 2013 : Practical Aspects of Health Informatics 2013 : Proceedings of the European Workshop on Practical Aspects of Health Informatics, Edinburgh, Scotland, March 11-12, 2013. CEUR Workshop Proceedings (.)
    Report
  • Gilstad, Heidi. (2012) Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal in South Africa. NTNU
    Doctoral dissertation
  • Gilstad, Heidi; Evensen, Lars Sigfred; Eik-Nes, Sturla; Thomassen, Gøril; Tegnander, Eva; Sarangi, Srikant Kumar. (2012) Obstetric ultrasound expertise as manifest in encounters between midwives and pregnant women. A case study from KwaZulu-Natal. Doktoravhandlinger ved NTNU (96)
    Doctoral dissertation
  • Gilstad, Heidi. (1999) Seks elever i samhandling med et undervisningsopplegg på internett. En brukerundersøkelse. NTNU
    Thesis at a second degree level

Product

  • Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2021) MOOC Smart digital helsekommunikasjon.
    Digital learning tools
  • Gilstad, Heidi. (1998) Tenk om alt er en drøm, CD-rom, kunsthistorie for barn.
    Digital learning tools
  • Gilstad, Heidi. (1997) Norsk olje- og gassvirksomhet, Undervisningsopplegg på Internett for elever i den videregående skolen.
    Digital learning tools
  • Gilstad, Heidi. (1996) KnowHow Interactive- CD-rom/Internetthybrid, et undervisningsopplegg i engelsk for elever i den videregående skolen, yrkesfaglig studieretning.
    Digital learning tools

Information material

  • Sarangi, Srikant Kumar; Gilstad, Heidi. (2020) ALAPP 2020 Abstract book.
    Brochure

Teaching

Courses

  • SKIP3008 - Master's thesis in language and communication in the professions
  • SKIP3005 - Discourse analysis of institutional interaction
  • SKIP3004 - Discourse analytic methods and research ethics
  • SKIP3007 - Supervised Independent Study
  • SKIP3001 - Introduction to language and communication in the professions
  • SKIP3003 - Professional writing and text analysis
  • AVS6300 - Writing at work: Text, communication and plain language

Outreach

2025

  • Academic lecture
    Gilstad, Heidi. (2025) Writing and reading biomedical test result explanations. Michiewich University, Poznan Communication, medicine and ethics , Poznan, Polen 2025-06-24 - 2025-06-27

2024

  • Academic lecture
    Gilstad, Heidi. (2024) Narrative health literacy -communicative manifestations of patients literacy in clinical encounters. University of Brescia, Italy 22nd International and Interdisciplinary Conference on Communication, Medicine and Ethics , Brescia 2024-06-25 - 2024-06-28
  • Academic lecture
    Gilstad, Heidi. (2024) Et kommunikasjonsfaglig blikk på e-helsekompetanse. Health Literacy Research Network HELINOR , St. Olavs hospital og NTNU, kunnskapssenteret 2024-10-21 - 2024-10-22

2023

  • Academic lecture
    Skogen, Martha Gail Rice; Gilstad, Heidi; Faxvaag, Arild; Toussaint, Pieter Jelle. (2023) The Use of Visual Tools in Face-to-face Patient-Physician Consultations. EFMI & Vitalis Medical Informatics Europe 2023 , Gothenburg 2023-05-22 - 2023-05-25

2021

  • Academic lecture
    Gilstad, Heidi; Sand, Kari; Brattheim, Berit J; Solbjør, Marit; Melby, Line. (2021) Patients' experiences with communication in breast cancer patient pathways. The Ohio State University Columbus, OH Applied Linguistics and Professional Practice (ALAPP) September 15-17, 2021 , Columbus, OH 2021-09-15 - 2021-09-17
  • Programme participation
    Gilstad, Heidi. (2021) Språksnakk. Om helsekommunikasjon. 11.april 2021. NRK P2 NRK P2 [Radio] 2021-04-11

2020

  • Academic lecture
    Solbjør, Marit; Gilstad, Heidi; Sand, Kari; Das, Anita; Melby, Line. (2020) Shared decision making in standardized cancer patient pathways in Norway – patient experiences. International Foundation of Integrated Care International Conference of Integrated Care ICIC2020 , Digitalt 2020-09-30 -
  • Programme participation
    Gilstad, Heidi. (2020) Pisspreik . NRK Språkteigen NRK Språkteigen [Radio] 2020-10-26

2019

  • Academic lecture
    Gilstad, Heidi. (2019) Hva er e-helsekompetanse?. Nasjonal kompetansetjeneste for læring og mestring innen hel Nasjonal forskningskonferanse om helsekompetanse , Oslo 2019-11-07 - 2019-11-07
  • Lecture
    Gilstad, Heidi. (2019) Professional Communication in Multilingual Settings. Helseplattformen Helseplattformen kick-off , Trondheim 2019-08-21 - 2019-08-21
  • Programme participation
    Gilstad, Heidi. (2019) Hytteboka. NRK P1, Lørdagsliv NRK P1, Lørdagsliv [Radio] 2019-10-26

2018

  • Lecture
    Gilstad, Heidi. (2018) Brukermedvirkning og kommunikasjon. Kreftforeningen Samling for brukerrepresentanter, Kreftforeningen , Trondheim 2018-04-07 - 2018-04-07
  • Academic lecture
    Enwald, Heidi; Gilstad, Heidi; Griebel, Lena; Moreland, Julia; Pohl, Anna-Lena. (2018) Re-defining eHealth Literacy for the 21st century. Discussing the evolution of the concept from different perspectives. SFMI&IMIA MIE2018 Building Continents of Knowledge in Oceans of Data: the Future of Co-Created eHealth , Gøteborg 2018-04-24 - 2018-04-26
  • Academic lecture
    Gilstad, Heidi. (2018) Ethical issues concerning studies of communication in patient pathways. COMET and University of Birmingham Communication, Medicine, and Ethics Conference COMET , Birmingham 2018-06-25 - 2018-06-27
  • Popular scientific lecture
    Halvorsen, Kristin; Gilstad, Heidi; Thomassen, Gøril; Andenæs, Ellen. (2018) Brukermedvirkning i forskning. Studieforbundet FUNKIS Medlemsmøte i regi av Studieforbundet FUNKIS , Trondheim 2018-10-18 - 2018-10-18
  • Academic lecture
    Gilstad, Heidi. (2018) Examining communication, information exchange and decision- making in surgical patient pathways. Cardiff University (UK) ALAPP 2018 , Cardiff, Wales 2018-09-17 - 2018-09-19
  • Academic lecture
    Rian, Monica; Gilstad, Heidi; Faxvaag, Arild. (2018) Information exchange and problem solving over the phone. A study of nurses' communication with patients during callback in a rheumatology department. Cardiff University (UK) ALAPP 2018 , Cardiff, Wales 2018-09-17 - 2018-09-19
  • Academic lecture
    Gilstad, Heidi. (2018) Kommunikasjonspraksiser i pasientforløp. UiO, NTNU, Helsetjenestekonferansen , Oslo 2018-04-04 - 2018-04-04
  • Academic lecture
    Gilstad, Heidi. (2018) Smart digital helsekommuniksjon. PLUS-senteret, NTNU Seminar ved PLUS-senteret, NTNU , Trondheim 2018-04-03 - 2018-04-03
  • Lecture
    Gilstad, Heidi. (2018) Language and communication in patient pathways. SINTEF Cluster for Co-Creation in Service Design and Innovation , Trondheim 2018-11-21 - 2018-11-22

2017

  • Interview
    Myhre, Torunn; Gilstad, Heidi. (2017) Innslag i Språkteigen, NRK P2. NRK P2 NRK P2 [Radio] 2017-03-19
  • Programme participation
    Gilstad, Heidi. (2017) Hytteboka- både krønike og konfliktløser. NRK pluss NRK pluss [Radio] 2017-12-28
  • Programme participation
    Gilstad, Heidi. (2017) Hvilke funksjoner har hytteboka?. NRK P1 Pluss NRK P1 Pluss [Radio] 2017-12-28
  • Poster
    Brattheim, Berit J; Gilstad, Heidi; Faxvaag, Arild. (2017) "Se på meg" Bildediagnostikk med pasientrettet bildearkiv. Helse Midt-Norge, prosjekt Helseplattformen SHMN-2017: Søkekonferanse for utvikling av forskningsprosjekter- Helseplattformen , Trondheim 2017-05-11 - 2017-05-11
  • Academic lecture
    Brattheim, Berit J; Das, Anita; Gilstad, Heidi. (2017) Pasientens bruk av radiologiske bildefunn. Helse Midt-Norge Prosjekt Helseplattformen SHMN-2017: Søkekonferanse for utvikling av forskningsprosjekter- Helseplattformen , Trondheim, 2017-05-11 - 2017-05-11

2016

  • Academic lecture
    Gilstad, Heidi. (2016) Online Information about Cancer Patient Pathways in Norway. IARIA eTelemed 2016 conference , Venezia 2016-04-24 - 2016-04-28
  • Lecture
    Gilstad, Heidi; Das, Anita; Bjerkan, Jorunn; Ewald, Heidi; Griebel, Lena; Moreland, Julia. (2016) E-helsekompetanse hos flyktninger i Europa -en pilotstudie fra Norge, Tyskland, Skottland og Finland. NTNU Helseinformatikkuka i Trondheim HELSIT 2016 , Trondheim 2016-09-27 - 2016-09-28

2015

  • Academic lecture
    Das, Anita; Pettersen, Ida Nilstad; Håland, Erna; Brattheim, Berit; Gilstad, Heidi. (2015) Service Improvement for Childhood Obesity Treatment through eHealth Cooperation and Communication. 3rd European Workshop on Practical Aspects of Health Informatics (PAHI 2015) , Elgin 2015-10-27 - 2015-10-28
  • Academic lecture
    Gilstad, Heidi. (2015) eHealth Literacies Required for Patient Involvement in Decision- making during Cancer Patient Pathways (CPP). NTNU, Glasgow School of Arts and Digital Health Institute PAHI Practical aspects of health informatics 2015 2015-10-27 - 2015-10-28
  • Academic lecture
    Gilstad, Heidi. (2015) Health Communication and Information Exchange in a Vascular Surgery Patient Trajectory. IARIA The Fourth International Conference on Global Health Challenges GLOBAL HEALTH 2015 , Nice 2015-06-19 - 2105-06-25
  • Academic lecture
    Gilstad, Heidi; Faxvaag, Arild; Nøhr, Christian; Villumsen, Sidsel; Reponen, Jarmo; Andreassen, Hege K. (2015) Challenges of Comparing Medication eHealth Services in the Nordic Countries. IARIA GLOBAL HEALTH 2015, The Fourth International Conference on Global Health Challenges , Nice 2015-06-19 - 2105-06-25
  • Academic lecture
    Gilstad, Heidi; Osmundsen, Tonje; Melby, Line; Håland, Erna; Brattheim, Berit. (2015) Exploring the notion of cancer patient pathways. Universita degli Studi di Milano 5th International conference Applied Linguistics and Professional Practice (ALAPP) , Milano 2015-11-05 - 2015-11-07
  • Academic lecture
    Gilstad, Heidi; Melby, Line; Håland, Erna; Osmundsen, Tonje; Brattheim, Berit. (2015) The introduction of cancer patient pathways in Norway: premises and challenges. Digitall Health Institute, Glasgow School of Arts and NTNU PAHI 2015 -Practical Aspects of Health Informatics , Elgin, Scotland 2015-10-27 - 2015-10-28
  • Academic lecture
    Gilstad, Heidi. (2015) Hvordan realisere pasientinvolvering i beslutningsprosesser i komplekse pasientforløp?. NTNU HELSIT Helseinformatikkuka i Trondheim , Trondheim 2015-11-20 - 2015-11-21

2014

  • Academic lecture
    Gilstad, Heidi. (2014) Is eHealth literacy a prerequisite for surviving in modern healthcare?. NTNU, SINTEF, Digital Health Institute, HI Women Research Gr 2nd European Workshop on Practical Aspects of Health Informatics (PAHI 2014) , Trondheim 2014-05-19 - 2014-05-20
  • Academic lecture
    Gilstad, Heidi; Hypponen, Hannele; Faxvaag, Arild; Koch, Sabine; Nøhr, Christian; Skauli, Kristian. (2014) Multinational surveys for monitoring eHealth policy implementations –usefulness and pitfalls. European Federation for Medical Informatics (EFMI) MIE 2014 , Istanbul 2014-08-31 - 2014-09-03
  • Interview
    Gilstad, Heidi. (2014) Norge mangler e-helse-kartlegging. Dagens medisin Dagens medisin [Internet] 2014-09-30
  • Academic lecture
    Gilstad, Heidi. (2014) Medisinsk teknologi som pedagogisk virkemiddel i fagfellesamtaler og i pasientkommunikasjon. NTNU HelsIT 2014 , Trondheim 2014-10-14 - 2014-10-15
  • Academic lecture
    Gilstad, Heidi; Klein, Gunnar. (2014) Overcoming the e-Health literacy divide. Institute of Communication and Health, Università della Sviz COMET 2014 , Lugano 2014-06-26 - 2014-06-28

2013

  • Popular scientific lecture
    Gilstad, Heidi. (2013) Presentation of NSEP at the European Workshop: Practical Aspects of Health Informatics 2013. NTNU and University of Edinburgh European Workshop: Practical Aspects of Health Informatics 2013 , Edinburgh, Scotland 2013-03-11 - 2013-03-12
  • Academic lecture
    Gilstad, Heidi. (2013) Communicative expertise in encounters involving medical technologies. NTNU and University of Edinburgh European Workshop on Practical Aspects of Helath Informatics , Edinburgh, Scotland 2013-03-11 - 2013-03-12

2012

  • Popular scientific lecture
    Nøhr, Christian; Hypponen, Hannele; Faxvaag, Arild; Walldius, Åke; Vingtoft, Søren; Gilstad, Heidi. (2012) Panel: Evaluation. Development of Indicators to Monitor Availability and Use of EHR, HIE and PHR Systems. Presentation: Analyzing eHhealth Policies in the Nordic Countries. The European Federation for Medical Informatics XXIV Conference of the European Federation for Medical Informatics (MIE), Quality of Life through Quality of Information , Palazzo dei Congressi, Pisa 2012-08-27 - 2012-08-27
  • Academic lecture
    Gilstad, Heidi. (2012) Communicative expertise in obstetric ultrasound. NTNU Communication, Medicine and Ethics (COMET) 2012 , Trondheim 2012-06-28 - 2012-06-30
  • Academic lecture
    Gilstad, Heidi. (2012) Communication, Ethics and Technologies in Health Promotion. Geografisk Institutt INDEMB workshop , Dragvoll, Trondheim 2012-06-18 - 2012-06-18
  • Academic lecture
    Gilstad, Heidi. (2012) Obstetric Ultrasound as manifest in encounters between advanced midwives and pregnant women. A case study from KwaZulu-Natal. Norsk senter for elektronisk pasientjournal, INM, DMF Onsdagsseminar på NSEP , Institutt for nevromedisin, DMF MTM12 2012-06-06 - 2012-06-06
  • Popular scientific lecture
    Gilstad, Heidi. (2012) A presentation of the Norwegian Research Centre for Electronic Patient Records. Women`s Network of Health Informatics, NSEP, INM, DMF Women`s Network of Health Informatics , 1902-bygget, St.Olavs University Hospital, Trondheim 2012-06-24 - 2012-06-24

2007

  • Academic lecture
    Gilstad, Heidi. (2007) Ultrasound Pregnancy Examination Consultation (USPEC) as a communicative activity type. Norsk senter for elektronisk pasientjournal V i d e o g r a p h y -seminar , Trondheim 2007-11-21 - 2007-11-23
  • Academic lecture
    Gilstad, Heidi. (2007) Ultralydbasert svangerskapskonsultasjon. Faggruppe i helsekommunikasjon, ISK, NTNU Forskerutdanningskurs: Diskurs- og samtaleanalyse , Trondheim 2007-11-26 - 2007-12-01

2006

  • Academic lecture
    Gilstad, Heidi; Tegnander, Eva; Eik-Nes, Sturla. (2006) Evaluation of educational aid to developing countries. International Society of Ultrasound in Obstetric (ISUOG) 16th World Congress on Ultrasound in Obstetrics and Gynecology (ISUOG 2006) , Hilton Metropole, London, UK. 2006-09-03 - 2006-09-08
  • Academic lecture
    Gilstad, Heidi; Eik-Nes, Sturla; Tegnander, Eva. (2006) Evaluering av utdanningsbistand til utviklingsland. Norsk Forening for Ultralyddiagnostikk Norsk Forening for Ultralyddiagnostikk- Jubileumsmøte , Britannia Hotel, Trondheim 2006-04-27 - 2006-04-29
  • Academic lecture
    Gilstad, Heidi. (2006) Who is your average patient?. HEADS seminar, Cardiff University, Wales HEADS seminar, Cardiff University, Wales , Cardiff University, Wales 2006-07-11 - 2006-07-11
  • Academic lecture
    Gilstad, Heidi. (2006) On methodologies for evaluations of health technologies. International European Computing and Philosopy International European Conference on Computing and Philosophy (ECAP) , Norwegian University of Science and Technology (NTNU) 2006-06-22 - 2006-06-24
  • Academic lecture
    Gilstad, Heidi. (2006) Bedside teaching, barefoot learning.and the Internet. Health Communication Research Centre, Cardiff University. COMMUNICATION, MEDICINE & ETHICS (COMET) , Cardiff University, Cardiff, Wales 2006-06-29 - 2006-07-01

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