Pieter Jelle Toussaint

About

Pieter Jelle Toussaint (1965) is a Professor at the Department of Computer and Information Science.

He belongs to the Information Systems and Software Engineering research group.

Professor Toussaint has a Msc in both Informatics and General Linguistics from the University of Leiden, The Netherlands, and a PhD in Medical Informatics from the same University.

Fields of interest and present research activities

Most of my research is related to the medical domain. My research interest is mostly covered by the overall theme Collaboration and Coordination of the IS group profile. Within that theme I focused on what can be seen as two sub-themes:

Computer-mediated communication

In 2003 I initiated a research programme at the clinical informatics group where I worked that focused on Computer-mediated communication in health care. Several research projects were initiated within this programme. In 2005 I co-edited a special issue for the International Journal of Medical Informatics on communication in health care, together with prof. E. Coiera from UNSW in Sydney. At NTNU I supervised a PhD-student (Ero Karlsen) who has a project on computer-mediated communication and at the moment we are in the process of hiring a postdoc and a PhD-candidate for a new computer-mediated communication project. This project is a collaboration with the telematics departement at NTNU.

Computer-Supported Cooperative Work

The COSTT project, for which I am the project manager, focuses on supporting coordination of clinical work. Some of the PhD candidates I supervise position their research explicitly in the CSCW research field. At the CSCW conference in Savannah in 2010 I presented a paper on a workshop on CSCW in health care, that was later reworked into an article that was accepted for a special issue of the International Journal of Medical Informatics (Level 2).

Membership in academic and professional committees, scientific review work including peer-review, outreach activities, and other professional merits

Recent grants acquired

2,4 million NOK in the EVASAM program of the Norwegian Research Council for the SIKT project (2014-2015)
23 million NOK in the stor IKT program of the Norwegian Research Council for the COSTT project (2008-2012)
3 Ph.D. positions within the ToKeN2000 program of the Dutch Council of Scientific Research, for a project called Narrator (2003-2007)
225.000 Euro for the development of an Internet based information system that supports patient education within elderly care. Project name; Geriwijzer (2002-2005)
60.000 Euro within the man-Machine Interaction program from the Dutch funding organization Senter/Novem, for a postdoc position on the development and evaluation of Agent-technology in assisting patients in selfcare (2003-2007)

Scientific management

Assistant head of the Clinical Informatics group of the Leiden University medical center
Project leader of the Geriwijzer project
Project leader of the Narrator project
Project leader of the COSTT project
Head of the IS-group at IDI/NTNU
Scientific leader for the Health Informatics master at NTNU
Member of the steering board of the strategic area NTNU Health

Reviewer

International Journal of Medical Informatics
Computer methods and programs in Bio-medicine
Methods of Information in Medicine
Behaviour & Information Technology

Professional Organizations

Member of the board of the Dutch Organization for Medical Informatics till July 2007
Member of the track committee for IEEE CBMS “Supporting Collaboration in Healthcare” at CBMS 2009, 2010 and 2011

Professor Toussaint has supervised 3 doctoral students, and is currently supervising 5 PhD candidates.

Publications

2025

Melby, Line Kari; Anthun, Kirsti Sarheim; Toussaint, Pieter Jelle. (2025) Bright visions, shady days: Exploring hospital staff expectations and early experiences with a new EHR system in Norway. Health Informatics Journal
Academic article

2024

Toussaint, Pieter Jelle; Ellingsen, Gunnar Adelsten; Hertzum, Morten; Melby, Line Kari. (2024) The Role of Health Informatics Research: A Case of a Large-Scale Implementation in Norway. IOS Press
Academic chapter/article/Conference paper

2022

Goday Verdaguer, Aina; Toussaint, Pieter Jelle; van der Kooij, Rimmert Bessel Koert. (2022) Drivers and Barriers for the Implementation of Integral Capacity Management in Norwegian Hospitals. SINTEF
Report
Melby, Line; Toussaint, Pieter Jelle; Petersen, Per Storrø. (2022) Helseplattform i sol og regn. Adresseavisen
Feature article
Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2022) Negotiating scientific knowledge in the development of an eHealth MOOC. Education and Information Technologies : Official Journal of the IFIP technical committee on Education
Academic article
Munoz-Gama, Jorge; Martin, Niels; Fernandez-Llatas, Carlos; Johnson, Owen A.; Sepúlveda, Marcos; Helm, Emmanuel. (2022) Process mining for healthcare: Characteristics and challenges. Journal of Biomedical Informatics
Academic article

2021

Mogård, Hans Tore; Toussaint, Pieter Jelle. (2021) Epic's implementation of the Willow module and the healthcare workers involving in standardization. International Journal of Medical Informatics
Academic article
Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2021) MOOC Smart digital helsekommunikasjon.
Digital learning tools
Milanes, Anolan; Toussaint, Pieter Jelle; Krogstie, John. (2021) NOKOBIT 2021 Preface. NIKT: Norsk IKT-konferanse for forskning og utdanning
Abstract

2020

Lauvsnes, Anders Dahlen Forsmo; Langaas, Mette; Toussaint, Pieter Jelle; Gråwe, Rolf W.. (2020) Mobile Sensing in Substance Use Research: A Scoping Review. Telemedicine journal and e-health
Academic literature review

2019

Melby, Line; Hellesø, Ragnhild; Brattheim, Berit J; Toussaint, Pieter Jelle. (2019) Irrelevant, dårlig strukturert og forsinket informasjon – en analyse av utfordringer knyttet til samhandling mellom sykehus og kommuner . Cappelen Damm Akademisk
Academic chapter/article/Conference paper
Duc, Anh Nguyen; Eikebrokk, Tom Roar; Johannessen, Trond Vegard; Karlsen, Anniken Th; Kaasbøll, Jens Johan; Toussaint, Pieter Jelle. (2019) Vol. 27 No. 1 (2019): Proceedings from the annual NOKOBIT conference held in Narvik 26-27 November 2019. NOKOBIT/OJS Norge
Report
Melby, Line; Sand, Kari; Midtgård, Trude Mariane; Toussaint, Pieter Jelle; Karlstrøm, Henrik. (2019) Digitaliseringens konsekvenser for samhandlingen og kvaliteten på helse-, velferds- og omsorgstjenestene. Kunnskapsnotat. . Norges forskningsråd Norges forskningsråd
Report

2018

Mannhardt, Felix; de Leoni, Massimiliano; Reijers, Hajo A.; van der Aalst, Wil M.P.; Toussaint, Pieter Jelle. (2018) Guided Process Discovery - A pattern-based approach. Information Systems
Academic article
Mannhardt, Felix; Toussaint, Pieter Jelle. (2018) Revealing Work Practices in Hospitals Using Process Mining. IOS Press
Academic chapter/article/Conference paper

2017

Woldaregay, Ashenafi Zebene; Chomutare, Taridzo; Albers, Dave; Mamykina, Lena; Hejlesen, Ole Kristian; Lovis, Christian. (2017) An early infectious disease outbreak detection system based on self-recorded data from people with diabetes. Diabetes Technology & Therapeutics
Abstract
Toussaint, Pieter Jelle; Melby, Line; Hellesø, Ragnhild; Brattheim, Berit J. (2017) Does Information Quality matter?. CEUR Workshop Proceedings
Academic article

2016

Mannhardt, Felix; de Leoni, Massimiliano; Reijers, Hajo A; van der Aalst, Wil M. P.; Toussaint, Pieter Jelle. (2016) From low-level events to activities - A pattern-based approach. Lecture Notes in Computer Science (LNCS)
Academic article
Melby, Line; Toussaint, Pieter Jelle. (2016) "We walk straight past the screens": The Power of the Non-Users of a Hospital Information System. Routledge
Academic chapter/article/Conference paper
Hellesø, Ragnhild; Melby, Line; Brattheim, Berit J; Toussaint, Pieter Jelle. (2016) Exchange of information between hospital and home health care: A longitudinal perspective. Studies in Health Technology and Informatics
Academic article
Brattheim, Berit J; Toussaint, Pieter Jelle; Melby, Line; Hellesø, Ragnhild; Osmundsen, Tonje. (2016) Samhandling med IKT (SIKT), prosjekt 229623 Sluttrapport til Forskningsrådet. Prosjektrapport
Report
Klemets, Joakim Henrik M; Toussaint, Pieter Jelle. (2016) Does revealing contextual knowledge of the patient’s intention help nurses’ handling of nurse calls?. International Journal of Medical Informatics
Academic article

2015

Klemets, Joakim Henrik M; Toussaint, Pieter Jelle. (2015) Availability communication: requirements for an awareness system to support nurses' handling of nurse calls. Studies in Health Technology and Informatics
Academic article

2014

Wienhofen, Leendert Wilhelmus Marinus; Preuveneers, Davy; Toussaint, Pieter Jelle; Berbers, Yolande. (2014) Event quality awareness for contextualized decision support in e-health applications. Springer
Academic chapter/article/Conference paper
Melby, Line Maria Haugen; Toussaint, Pieter Jelle; Hellesø, Ragnhild. (2014) Patients in transition: e-messages as a tool for collaboration between hospital and community healthcare - a Norwegian Case. Computer-Based Medical Systems
Abstract

2013

Håland, Erna; Toussaint, Pieter Jelle. (2013) Kommunikasjon, samarbeid og læring: Erfaringer fra et nettbasert læringsprogram for helsepersonell på Fosen. Gyldendal Akademisk
Academic chapter/article/Conference paper
Iversen, Tobias Buschmann; Melby, Line; Toussaint, Pieter Jelle. (2013) Instant Messaging at the Hopsital: supporting articulation work?. International Journal of Medical Informatics
Academic article

2012

Iversen, Tobias Buschmann; Melby, Line; Landmark, Andreas D.; Toussaint, Pieter Jelle. (2012) Managing variations from surgical care plans: Challenges for coordination. International Journal of Medical Informatics
Academic article

2011

Wienhofen, Leendert W. M.; Toussaint, Pieter Jelle. (2011) Challenges in Designing Technology for Reducing the Need for Synchronous Communication in the Perioperative Environment. GI-Edition Lecture Notes in Informatics (LNI)
Academic article
Melby, Line; Toussaint, Pieter Jelle. (2011) Coping with the unforeseen in surgical work. International Journal of Medical Informatics
Academic article
Wienhofen, Leendert Wilhelmus Marinus; Preuveneers, Davy; Landmark, Andreas D.; Toussaint, Pieter Jelle; Berbers, Yolande. (2011) A Notion of Event Quality for Contextualized Planning and Decision Support Systems. Springer
Academic chapter/article/Conference paper
Gjære, Erlend Andreas; Tøndel, Inger Anne; Line, Maria Bartnes; Andresen, Herbjørn; Toussaint, Pieter Jelle. (2011) Personal Health Information on Display: Balancing Needs, Usability and Legislative Requirements. Studies in Health Technology and Informatics
Academic article
Faxvaag, Arild; Toussaint, Pieter Jelle; Johansen, Trond Stillaug. (2011) Research management in healthcare informatics - experiences from Norway. Studies in Health Technology and Informatics
Academic article
Håland, Erna; Toussaint, Pieter Jelle. (2011) Lokale og fleksible læringsarenaer. Dagens medisin
Feature article

2010

Karlsen, Ero Stig; Toussaint, Pieter Jelle. (2010) Peri-operative Communication Patterns and Media Usage - Implications for Systems Design. Studies in Health Technology and Informatics
Academic article
Wienhofen, Leendert W. M.; Toussaint, Pieter Jelle. (2010) Enriching events to support hospital care. Association for Computing Machinery (ACM)
Academic chapter/article/Conference paper
Landmark, Andreas D.; Seim, Andreas Røsland; Toussaint, Pieter Jelle. (2010) Use of Events in Clinical Software. MITAT. Minimally invasive therapy & allied technologies
Abstract

2009

Karlsen, Ero Stig; Seim, Andreas Røsland; Faxvaag, Arild; Sandberg, Warren; Toussaint, Pieter Jelle. (2009) Technologies for coordination support in hospitals – a review. European Journal of Anaesthesiology
Abstract
Brattheim, Berit Johanne; Landmark, Andreas D.; Toussaint, Pieter Jelle; Faxvaag, Arild. (2009) Extending PACS by adapting messaging for clinical practice: a case study related to after-EVAR follow-ups. International Journal of Computer Assisted Radiology and Surgery
Abstract
Karpati, Peter; Toussaint, Pieter Jelle; Nytrø, Øystein. (2009) Computer Mediated Mobile Messaging as Collaboration Support for Nurses. IOS Press
Academic chapter/article/Conference paper
Brattheim, Berit Johanne; Karlsen, Ero Stig; Landmark, Andreas D.; Toussaint, Pieter Jelle. (2009) Trans-organizational care processes: the need for a shared information space. Tapir Akademisk Forlag
Academic chapter/article/Conference paper
Sørby, Inger Dybdahl; Melby, Line; Dahl, Yngve; Seland, Gry; Toussaint, Pieter Jelle; Nytrø, Øystein. (2009) The MOBEL Project: Experiences from Applying User-Centered Methods for Designing Mobile ICT for Hospitals. IGI Global
Academic chapter/article/Conference paper

2008

Verhoef, J; Toussaint, Pieter Jelle; Putter, H; Zwetsloot-Schonk, JHM; Vlieland, TPMV. (2008) Validity and responsiveness of the Rehabilitation Activities Profile (RAP) in patients with rheumatoid arthritis. Clinical Rehabilitation
Academic article

1998

Grimson, Bill; Toussaint, Pieter; Kalra, Dipak; Hurlen, Petter; Skifjeld, Knut; Andersen, Egil Paulin. (1998) Synapses federated healthcare record server, ODP specification of Synapses.
Report

Journal publications

Melby, Line Kari; Anthun, Kirsti Sarheim; Toussaint, Pieter Jelle. (2025) Bright visions, shady days: Exploring hospital staff expectations and early experiences with a new EHR system in Norway. Health Informatics Journal
Academic article
Melby, Line; Toussaint, Pieter Jelle; Petersen, Per Storrø. (2022) Helseplattform i sol og regn. Adresseavisen
Feature article
Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2022) Negotiating scientific knowledge in the development of an eHealth MOOC. Education and Information Technologies : Official Journal of the IFIP technical committee on Education
Academic article
Munoz-Gama, Jorge; Martin, Niels; Fernandez-Llatas, Carlos; Johnson, Owen A.; Sepúlveda, Marcos; Helm, Emmanuel. (2022) Process mining for healthcare: Characteristics and challenges. Journal of Biomedical Informatics
Academic article
Mogård, Hans Tore; Toussaint, Pieter Jelle. (2021) Epic's implementation of the Willow module and the healthcare workers involving in standardization. International Journal of Medical Informatics
Academic article
Milanes, Anolan; Toussaint, Pieter Jelle; Krogstie, John. (2021) NOKOBIT 2021 Preface. NIKT: Norsk IKT-konferanse for forskning og utdanning
Abstract
Lauvsnes, Anders Dahlen Forsmo; Langaas, Mette; Toussaint, Pieter Jelle; Gråwe, Rolf W.. (2020) Mobile Sensing in Substance Use Research: A Scoping Review. Telemedicine journal and e-health
Academic literature review
Mannhardt, Felix; de Leoni, Massimiliano; Reijers, Hajo A.; van der Aalst, Wil M.P.; Toussaint, Pieter Jelle. (2018) Guided Process Discovery - A pattern-based approach. Information Systems
Academic article
Woldaregay, Ashenafi Zebene; Chomutare, Taridzo; Albers, Dave; Mamykina, Lena; Hejlesen, Ole Kristian; Lovis, Christian. (2017) An early infectious disease outbreak detection system based on self-recorded data from people with diabetes. Diabetes Technology & Therapeutics
Abstract
Toussaint, Pieter Jelle; Melby, Line; Hellesø, Ragnhild; Brattheim, Berit J. (2017) Does Information Quality matter?. CEUR Workshop Proceedings
Academic article
Mannhardt, Felix; de Leoni, Massimiliano; Reijers, Hajo A; van der Aalst, Wil M. P.; Toussaint, Pieter Jelle. (2016) From low-level events to activities - A pattern-based approach. Lecture Notes in Computer Science (LNCS)
Academic article
Hellesø, Ragnhild; Melby, Line; Brattheim, Berit J; Toussaint, Pieter Jelle. (2016) Exchange of information between hospital and home health care: A longitudinal perspective. Studies in Health Technology and Informatics
Academic article
Klemets, Joakim Henrik M; Toussaint, Pieter Jelle. (2016) Does revealing contextual knowledge of the patient’s intention help nurses’ handling of nurse calls?. International Journal of Medical Informatics
Academic article
Klemets, Joakim Henrik M; Toussaint, Pieter Jelle. (2015) Availability communication: requirements for an awareness system to support nurses' handling of nurse calls. Studies in Health Technology and Informatics
Academic article
Melby, Line Maria Haugen; Toussaint, Pieter Jelle; Hellesø, Ragnhild. (2014) Patients in transition: e-messages as a tool for collaboration between hospital and community healthcare - a Norwegian Case. Computer-Based Medical Systems
Abstract
Iversen, Tobias Buschmann; Melby, Line; Toussaint, Pieter Jelle. (2013) Instant Messaging at the Hopsital: supporting articulation work?. International Journal of Medical Informatics
Academic article
Iversen, Tobias Buschmann; Melby, Line; Landmark, Andreas D.; Toussaint, Pieter Jelle. (2012) Managing variations from surgical care plans: Challenges for coordination. International Journal of Medical Informatics
Academic article
Wienhofen, Leendert W. M.; Toussaint, Pieter Jelle. (2011) Challenges in Designing Technology for Reducing the Need for Synchronous Communication in the Perioperative Environment. GI-Edition Lecture Notes in Informatics (LNI)
Academic article
Melby, Line; Toussaint, Pieter Jelle. (2011) Coping with the unforeseen in surgical work. International Journal of Medical Informatics
Academic article
Gjære, Erlend Andreas; Tøndel, Inger Anne; Line, Maria Bartnes; Andresen, Herbjørn; Toussaint, Pieter Jelle. (2011) Personal Health Information on Display: Balancing Needs, Usability and Legislative Requirements. Studies in Health Technology and Informatics
Academic article
Faxvaag, Arild; Toussaint, Pieter Jelle; Johansen, Trond Stillaug. (2011) Research management in healthcare informatics - experiences from Norway. Studies in Health Technology and Informatics
Academic article
Håland, Erna; Toussaint, Pieter Jelle. (2011) Lokale og fleksible læringsarenaer. Dagens medisin
Feature article
Karlsen, Ero Stig; Toussaint, Pieter Jelle. (2010) Peri-operative Communication Patterns and Media Usage - Implications for Systems Design. Studies in Health Technology and Informatics
Academic article
Landmark, Andreas D.; Seim, Andreas Røsland; Toussaint, Pieter Jelle. (2010) Use of Events in Clinical Software. MITAT. Minimally invasive therapy & allied technologies
Abstract
Karlsen, Ero Stig; Seim, Andreas Røsland; Faxvaag, Arild; Sandberg, Warren; Toussaint, Pieter Jelle. (2009) Technologies for coordination support in hospitals – a review. European Journal of Anaesthesiology
Abstract
Brattheim, Berit Johanne; Landmark, Andreas D.; Toussaint, Pieter Jelle; Faxvaag, Arild. (2009) Extending PACS by adapting messaging for clinical practice: a case study related to after-EVAR follow-ups. International Journal of Computer Assisted Radiology and Surgery
Abstract
Verhoef, J; Toussaint, Pieter Jelle; Putter, H; Zwetsloot-Schonk, JHM; Vlieland, TPMV. (2008) Validity and responsiveness of the Rehabilitation Activities Profile (RAP) in patients with rheumatoid arthritis. Clinical Rehabilitation
Academic article

Part of book/report

Toussaint, Pieter Jelle; Ellingsen, Gunnar Adelsten; Hertzum, Morten; Melby, Line Kari. (2024) The Role of Health Informatics Research: A Case of a Large-Scale Implementation in Norway. IOS Press
Academic chapter/article/Conference paper
Melby, Line; Hellesø, Ragnhild; Brattheim, Berit J; Toussaint, Pieter Jelle. (2019) Irrelevant, dårlig strukturert og forsinket informasjon – en analyse av utfordringer knyttet til samhandling mellom sykehus og kommuner . Cappelen Damm Akademisk
Academic chapter/article/Conference paper
Mannhardt, Felix; Toussaint, Pieter Jelle. (2018) Revealing Work Practices in Hospitals Using Process Mining. IOS Press
Academic chapter/article/Conference paper
Melby, Line; Toussaint, Pieter Jelle. (2016) "We walk straight past the screens": The Power of the Non-Users of a Hospital Information System. Routledge
Academic chapter/article/Conference paper
Wienhofen, Leendert Wilhelmus Marinus; Preuveneers, Davy; Toussaint, Pieter Jelle; Berbers, Yolande. (2014) Event quality awareness for contextualized decision support in e-health applications. Springer
Academic chapter/article/Conference paper
Håland, Erna; Toussaint, Pieter Jelle. (2013) Kommunikasjon, samarbeid og læring: Erfaringer fra et nettbasert læringsprogram for helsepersonell på Fosen. Gyldendal Akademisk
Academic chapter/article/Conference paper
Wienhofen, Leendert Wilhelmus Marinus; Preuveneers, Davy; Landmark, Andreas D.; Toussaint, Pieter Jelle; Berbers, Yolande. (2011) A Notion of Event Quality for Contextualized Planning and Decision Support Systems. Springer
Academic chapter/article/Conference paper
Wienhofen, Leendert W. M.; Toussaint, Pieter Jelle. (2010) Enriching events to support hospital care. Association for Computing Machinery (ACM)
Academic chapter/article/Conference paper
Karpati, Peter; Toussaint, Pieter Jelle; Nytrø, Øystein. (2009) Computer Mediated Mobile Messaging as Collaboration Support for Nurses. IOS Press
Academic chapter/article/Conference paper
Brattheim, Berit Johanne; Karlsen, Ero Stig; Landmark, Andreas D.; Toussaint, Pieter Jelle. (2009) Trans-organizational care processes: the need for a shared information space. Tapir Akademisk Forlag
Academic chapter/article/Conference paper
Sørby, Inger Dybdahl; Melby, Line; Dahl, Yngve; Seland, Gry; Toussaint, Pieter Jelle; Nytrø, Øystein. (2009) The MOBEL Project: Experiences from Applying User-Centered Methods for Designing Mobile ICT for Hospitals. IGI Global
Academic chapter/article/Conference paper

Report

Goday Verdaguer, Aina; Toussaint, Pieter Jelle; van der Kooij, Rimmert Bessel Koert. (2022) Drivers and Barriers for the Implementation of Integral Capacity Management in Norwegian Hospitals. SINTEF
Report
Duc, Anh Nguyen; Eikebrokk, Tom Roar; Johannessen, Trond Vegard; Karlsen, Anniken Th; Kaasbøll, Jens Johan; Toussaint, Pieter Jelle. (2019) Vol. 27 No. 1 (2019): Proceedings from the annual NOKOBIT conference held in Narvik 26-27 November 2019. NOKOBIT/OJS Norge
Report
Melby, Line; Sand, Kari; Midtgård, Trude Mariane; Toussaint, Pieter Jelle; Karlstrøm, Henrik. (2019) Digitaliseringens konsekvenser for samhandlingen og kvaliteten på helse-, velferds- og omsorgstjenestene. Kunnskapsnotat. . Norges forskningsråd Norges forskningsråd
Report
Brattheim, Berit J; Toussaint, Pieter Jelle; Melby, Line; Hellesø, Ragnhild; Osmundsen, Tonje. (2016) Samhandling med IKT (SIKT), prosjekt 229623 Sluttrapport til Forskningsrådet. Prosjektrapport
Report
Grimson, Bill; Toussaint, Pieter; Kalra, Dipak; Hurlen, Petter; Skifjeld, Knut; Andersen, Egil Paulin. (1998) Synapses federated healthcare record server, ODP specification of Synapses.
Report

Product

Gilstad, Heidi; Skogen, Martha Rice; Toussaint, Pieter Jelle; Larsen, Cathrin Brøndbo; Faxvaag, Arild. (2021) MOOC Smart digital helsekommunikasjon.
Digital learning tools

Teaching

Courses

Outreach