Course content

- Information Systems in Organizations
- Infrastructure for Information Systems
- DevOps with CI/CD
- planning and documentation
- Configuration and Maintenance
- Support and Customer Care
- Change Management
- handling of incidents and disasters

Learning outcome

Knowledge:
- know best practice and proven methodologies of systems administration
- have knowledge of the responsibilities of the system administrator and her team
- know the basic prinsiples of management of knowledge workers

Skills:
- perform common system administrator tasks in a limited environment (lab)
- make plans for a smaller organization (case)
- evaluate and choose the right model for operation in relation to organization needs, economic limitations and the team's skills
- communicate orally and in writing in both Norwegian and English with peers within the area 

Competence:
- understand information systems' strategic importance for business
- can communicate with the strategic management in an organization

Learning methods and activities

- Lectures, theoretical and practical exercises, cases, projects and field trips. Teaching in English or Norwegian depending on the student group. 
- Mandatory assignments delivered within given deadlines. To be amitted to the exam all the student's mandatory assignments must be approved.

Compulsory assignments

• Obligatorisk arbeidskrav

Specific conditions

Recommended previous knowledge

ID203012 Computer communication with network programming and ID202812 Operating Systems or equivalent