SMF2298 - Introduction to Operations management


Examination arrangement

Examination arrangement: School exam
Grade: Letter grades

Evaluation Weighting Duration Grade deviation Examination aids
School exam 100/100 4 hours C

Course content

- Product and service production

- Decision making models

- Project management

- Process design and analysis of processes

- Measurement of process efficiency

- Process constraints and resource scarcity

- Continuous improvement

- Lean philosophy and execution

- Inventory management

- Forecasts and operational planning

Learning outcome


- have knowledge of how effective value creation takes place internally in a company

- have knowledge of the connection between the company's strategy and production processes

- have knowledge of how technology and people should interact to create a competitive advantage


- able to develop effective value creation strategies for companies

- able to analyze the company's internal and external processes and to find areas for improvement

- - able to lead the continuous improvement work that ensures the company's competitive advantages

General competence:

- have an understanding of the processes involved in a company, and the differences between goods and service production

- have an understanding of process limitations

- have an understanding of the Lean paradigm

- have an understanding of the role of plans and forecasts for efficiency in production

- have an understanding of the complexity and diversity required to achieve competitive advantage

Learning methods and activities

Excursions, lectures, group work, online supported learning, compulsory assignments, problem solving, reflection, guidance.

Ålesund: online resources and some seminar days in Ålesund.

Compulsory assignments

  • Approved Exercises

Further on evaluation

Re-sit of written exam in August.

Course materials

Krajewski, L., J, Malhotra, M., K.: Operations Management, Processes and Supply Chain, 13. ed., Globla Edition, Pearson, 2022

Credit reductions

Course code Reduction From To
SMF2298F 7.5
TEK2031 7.5 AUTUMN 2018
TEK2031F 7.5 AUTUMN 2018
More on the course



Version: 1
Credits:  7.5 SP
Study level: Intermediate course, level II


Term no.: 1
Teaching semester:  AUTUMN 2023

Language of instruction: Norwegian

Location: Ålesund , Gjøvik

Subject area(s)
  • Economics and Administration
Contact information
Course coordinator: Lecturer(s):

Department with academic responsibility
Department of Industrial Economics and Technology Management


Examination arrangement: School exam

Term Status code Evaluation Weighting Examination aids Date Time Examination system Room *
Autumn ORD School exam 100/100 C 2023-12-06 09:00 INSPERA
Room Building Number of candidates
M433-Eksamensrom 4.etg Mustad, Inngang A 79
C215 Ankeret/Hovedbygget 2
M412-Eksamensrom 4.etg Mustad, Inngang A 1
C226 Ankeret/Hovedbygget 2
Summer UTS School exam 100/100 C INSPERA
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

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