Course content

- Product and service production

- Decision making models

- Project management

- Process design and analysis of processes

- Measurement of process efficiency

- Process constraints and resource scarcity

- Continuous improvement

- Quality management

- Lean philosophy and execution

- Inventory management

- Forecasts and operational planning

Learning outcome

Knowledge:

- have knowledge of how effective value creation takes place internally in a company

- have knowledge of the connection between the company's strategy and production processes

- have knowledge of how technology and people should work together to create a competitive advantage

Skills:

- able to develop effective value creation strategies for companies

- able to analyze the company's internal and external processes and to find areas for improvement

- able to lead the continuous improvement work that ensures the company's competitive advantages

General competence:

- have an understanding of the processes involved in a company, and the differences between goods and service production

- have an understanding of process limitations

- have an basic knowledge about Quality management

- have an understanding of the Lean paradigm

- have an understanding of the role of plans and forecasts for efficiency in production

- have an understanding of the complexity and diversity required to achieve competitive advantage

Learning methods and activities

Use of digital learning platform, individual based exercises, supervision if needed, compulsory work, self-study. The communication between lecturer and students is organized on a digital platform where learning resources will be shared

Compulsory assignments

• Approved Exercises

Specific conditions

Course materials

Krajewski, L., J, Malhotra, M., K.: Operations Management, Processes and Supply Chain, 14. ed., Globla Edition, Pearson, 2024.

Credit reductions