TS501418 - Operations Management and Flexibility


Examination arrangement

Examination arrangement: Report
Grade: Letters

Evaluation form Weighting Duration Examination aids Grade deviation
Approved report 100/100

Course content

" Operations Management is an important topic that every business student needs to understand because it is at the core of the creation of value in businesses, for customers and for the society at large.
Operations Management (OM) deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.
With overall uncertainty increasing because of faster innovation cycles, dynamic environments, growing interconnections in organizational networks, and increasing resource constraints, operations managers have to continuously adjust their systems to secure performance by responding to true market needs, and, at the same time, to redesign their operations to adhere to eco-friendly sustainability objectives.
Bringing end-users closer to the design and operations planning phases, and customising the production and delivery of goods and associated services can boost new user and consumption patterns that add greater value and reduce waste, reduce over-production, and other negative environmental impacts.
The course will cover OM topics with focus on creating flexibility from early design phases through the operations.

Selected topics (not limited to):
1. How to create Flexibility - Theory
i. A brief introduction into why traditional approaches to handling uncertainty (sensitivity analysis, scenario analysis, what-if analysis, simulation) fail
ii. A brief introduction into methods and tools to create flexibility in operations

2. Operations strategy and Flexibility
" Supply chain operations, Procurement and Supply Chain Management
" Design-problems in planning project production systems
" Integrated project delivery
" Lean operations
" The role of human/ social element for operational sustainability

Learning outcome

Having passed the exam it is expected that the candidate:
- The student has gained knowledge within different topics treated in Operations Management
- The student has gained intermediate theoretical knowledge in creating flexibility in operations management problems, and can apply this knowledge to various OM problems.
The students should be able to
- analyse and deal critically with various operations management problems, and formulate flexibility arguments within OM problems
- can apply relevant theories and methods to work independently and in teams on practical and theoretical OM problems
- can carry out an independent, limited research case or development project under supervision and in accordance with applicable norms for research ethics
General competence
- can analyse operations management problems from and uncertainty handling and flexibility point of view
- can apply the new knowledge and skills in new areas in operation management in general
- can communicate about flexibility and operations risk management issues in general, both with specialists and the general public
- can contribute to new thinking and innovation processes within OM

Learning methods and activities

Lectures, individual and group exercises, case-based learning and discussions, to ensure a thorough understanding of how different theories, methods and concepts can be applied in complex real-life systems.

Further on evaluation

The report shall be submitted in NTNU's Learning Management System INSPERA as one pdf-file.

Re-sit examination:Students who failed the exam or have a legitimate leave of absence from the exam, will be allowed to re-sit the exam during the next re-sit opportunity.

Specific conditions

Admission to a programme of study is required:
Management of Demanding Marine Operations (MLAKMO)

Course materials

1. Utvalgte deler av kompendium: Decision making under uncertainty – The art of modelling. Stein Wallace
2. Operations Rules: Delivering Customer Value through Flexible operations, 2013, David Simchi-Levi. The MIT Press
3. Utvalgte forskningsartikler og industri case.

More on the course



Version: 1
Credits:  7.5 SP
Study level: Second degree level


Term no.: 1
Teaching semester:  AUTUMN 2020

Language of instruction: Norwegian

Location: Ålesund

Subject area(s)


Contact information
Course coordinator: Lecturer(s):

Department with academic responsibility
Department of Ocean Operations and Civil Engineering



Examination arrangement: Report

Term Status code Evaluation form Weighting Examination aids Date Time Digital exam Room *
Autumn ORD Approved report 100/100

Release 2020-11-17

Submission 2020-11-24

Release 12:00

Submission 12:00

Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

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