VB6107 - Universal Design in Service Industry


Examination arrangement

Examination arrangement: Assignment
Grade: Passed/Failed

Evaluation Weighting Duration Grade deviation Examination aids
Assignment 100/100 ALLE

Course content

The program is aimed at the service industry, which includes people with disabilities as their customers. Candidates will learn about national and international laws, ethical considerations, needs assessments, various types of disabilities, facilitation, technical aids, how to communicate with people with loss of sensation or cognitive failure, how to help with injury or evacuation.

Learning outcome

The candidates should be able to, after completing the course; national and international law, conduct ethical considerations in general and in specific situations, make needs assessments in general and in specific situations, have knowledge of various types of functional impairments, implement facilitation, have knowledge of technical aids, be able to communicate with persons with loss of sensation or cognitive failure, and be able to assist damage or evacuation.

Learning methods and activities

he course is online and based on self-study, with the exception of two sessions. There are a total of 10 themes, where each theme reveals with a multiple choice test. You move on to the next topic when the multiple choice test is passed. The first session is a start of the course, where we go through the course structure, how to answer the multiple choice tests and descriptions of requirements for the project assignment. In the second session, the multiple-choice tests are reviewed, some film material is reviewed as well as a review of the formalities regarding the project assignment. Both collections are digital. Attendance is mandatory. The course is also open to people who do not have study qualifications, but these are not allowed to sit for the exam.

Compulsory assignments

  • Approved exercises

Further on evaluation

The prerequisite for being allowed to sit for the exam is passed multiple-choice tests. The multiple-choice tests must have a minimum of 70% correct answers in order to be passed, and at least 7 out of 10 assignments must be passed. The project assignment has the grade scale passed - not passed.

Specific conditions

Compulsory activities from previous semester may be approved by the department.

Admission to a programme of study is required:
Continuing Education, Faculty of Engineering Science and Technology (EVUIVE0)
Continuing Education, Faculty of Engineering Science and Technology (TKIVTEVU)

Required previous knowledge

University admissions

More on the course



Version: 1
Credits:  10.0 SP
Study level: Further education, lower degree level


Term no.: 1
Teaching semester:  AUTUMN 2021

Term no.: 1
Teaching semester:  SPRING 2022

Language of instruction: Norwegian

Location: Gjøvik

Subject area(s)
  • Architectural Design, Form and Colour Stuidies
  • Interaction Design
  • Ethics
  • Behaviour and Health
  • Work Environment
  • Building Technology
  • Architecture
  • Occupational Therapy
  • Communication and Information Science
  • Øye
Contact information
Course coordinator:

Department with academic responsibility
Department of Manufacturing and Civil Engineering

Department with administrative responsibility
Centre for Continuing Education and Professional Development


Examination arrangement: Assignment

Term Status code Evaluation Weighting Examination aids Date Time Examination system Room *
Autumn ORD Assignment 100/100 ALLE





Room Building Number of candidates
Spring ORD Assignment 100/100 ALLE INSPERA
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

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