VB6107 - Universal Design in Service Industry


New from the academic year 2020/2021

Examination arrangement

Examination arrangement: Assignment
Grade: Passed/Failed

Evaluation form Weighting Duration Examination aids Grade deviation
Assignment 100/100 ALLE

Course content

The program is aimed at the service industry, which includes people with disabilities as their customers. Candidates will learn about national and international laws, ethical considerations, needs assessments, various types of disabilities, facilitation, technical aids, how to communicate with people with loss of sensation or cognitive failure, how to help with injury or evacuation.

Learning outcome

The candidates should be able to, after completing the course; national and international law, conduct ethical considerations in general and in specific situations, make needs assessments in general and in specific situations, have knowledge of various types of functional impairments, implement facilitation, have knowledge of technical aids, be able to communicate with persons with loss of sensation or cognitive failure, and be able to assist damage or evacuation.

Learning methods and activities

The course is online and based on self-study, with the exception of two sessions.

There are a total of 10 themes, each theme ending with a multiple choice test. You move on to the next topic when the multiple choice test is passed.

The first session is a start of the course, where we go through the course structure, how to answer the multiple choice tests, descriptions of the requirements for the project assignment. The gathering takes place in Oslo, and there is compulsory attendance.

The second collection is carried out in the uu-laboratory and consists of carrying out tasks together with persons with disabilities. It is mandatory attendance.

The course is also open to people who do not have study skills, but these are not allowed to sit for the exam.

Compulsory assignments

  • Approved exercises

Further on evaluation

Prerequisites for passing the exam are passed multiple choice tests as well as passing a project assignment.

Multiple choice tests must have a minimum of 60% correct answer in order to pass. All multiple choice tests must be passed to gain entrance to the exam.

The project assignment grade scale is passed - not passed.

Specific conditions

Exam registration requires that class registration is approved in the same semester. Compulsory activities from previous semester may be approved by the department.

Admission to a programme of study is required:
Continuing Education, Faculty of Engineering Science and Technology (TKIVTEVU)
Sustainable Building Production (BBYGL)

Required previous knowledge

University admissions

More on the course



Version: 1
Credits:  10.0 SP
Study level: Further education, lower degree level


Term no.: 1
Teaching semester:  AUTUMN 2020

No.of lecture hours: 10

Language of instruction: Norwegian

Location: Gjøvik

Subject area(s)
  • Architectural Design, Form and Colour Stuidies
  • Interaction Design
  • Ethics
  • Behaviour and Health
  • Work Environment
  • Building Technology
  • Architecture
  • Ocupational Therapy
  • Communication and Information Science
  • Øye
Contact information
Course coordinator:

Department with academic responsibility
Department of Manufacturing and Civil Engineering

Department with administrative responsibility
Centre for Continuing Education and Professional Development



Examination arrangement: Assignment

Term Status code Evaluation form Weighting Examination aids Date Time Digital exam Room *
Autumn ORD Assignment 100/100 ALLE
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

More on examinations at NTNU