2023

• Mishra, Deepti; Lugo, Ricardo Gregorio; Parish, Karen; Tilden, Solveig. (2023) Metacognitive processes involved in human robot interaction in the school learning environment. Lecture Notes in Computer Science (LNCS).
  Academic article
• Mishra, Deepti; Mishra, Alok; Abdalhamid, Samia. (2023) Facilitators and Inhibitors of Agile Methods Adoption: Practitioners View. Systems Engineering. volum Forthcoming.
  Academic article

2022

• Alaliyat, Saleh Abdel-Afou; Mishra, Deepti; Schaarschmidt, Ute Alexandra; Hu, Zhicheng; Haghshenas, Amirashkan; Giarre, Laura. (2022) On Demand Waste Collection for Smart Cities: A Case Study. Progress in Artificial Intelligence.
  Academic chapter/article/Conference paper
• Ehsan, Adeel; Abuhaliqa, Mohammed Ahmad ME; Catal, Cagatay; Mishra, Deepti. (2022) RESTful API Testing Methodologies: Rationale, Challenges, and Solution Directions. Applied Sciences. volum 12 (9).
  Academic literature review
• Hojjati, Amirabbas; Nasar, Wajeeha; Mishra, Deepti; Alaliyat, Saleh Abdel-Afou; Hameed, Ibrahim A.. (2022) Cloud-based Smart IoT Sustainable Solution for Waste Sorting and Management. 2022 IEEE/SICE International Symposium on System Integration (SII 2022) : January 9-12, 2022 (Virtual Conference) Narvik, Norway.
  Academic chapter/article/Conference paper
• Inal, Yavuz; Mishra, Deepti; Torkildsby, Anne Britt. (2022) An Analysis of Web Content Accessibility of Municipality Websites for People with Disabilities in Norway: Web Accessibility of Norwegian Municipality Websites. Proceedings of the 12th Nordic Conference on Human-Computer Interaction (NordiCHI’22).
  Academic chapter/article/Conference paper
• Kocacinar, Busra; Tas, Bilal; Akbulut, Fatma Patlar; Catal, Cagatay; Mishra, Deepti. (2022) A Real-Time CNN-Based Lightweight Mobile Masked Face Recognition System. IEEE Access. volum 10.
  Academic article
• Mishra, Alok; Khan, Arif Ali; Iribarne, Luis; Mishra, Deepti. (2022) Multimedia software engineering: challenges and opportunities. Multimedia Tools and Applications. volum 81 (25).
  Editorial
• Mishra, Deepti; Mishra, Sushma; Ostrovska, Sofiya. (2022) Women’s Professional Career and Culture: Software Organizations in India. Sage Open. volum 12 (1).
  Academic article
• Pandey, Dipesh; Subedi, Anushka; Mishra, Deepti. (2022) Improving language skills and encouraging reading habits in primary education: A Pilot Study using NAO Robot. 2022 IEEE/SICE International Symposium on System Integration (SII 2022) : January 9-12, 2022 (Virtual Conference) Narvik, Norway.
  Academic chapter/article/Conference paper
• Parashar, Binayak; Kaur, Inderjeet; Sharma, Anupama; Singh, Pratima; Mishra, Deepti. (2022) Revolutionary transformations in twentieth century: making AI-assisted software development. Computational Intelligence in Software Modeling.
  Academic chapter/article/Conference paper
• Rani, Anshul; Mishra, Deepti; Omerovic, Aida. (2022) Exploring and Extending Research in Multi-vendor Software Ecosystem. Innovations in Smart Cities Applications Volume 5 - The Proceedings of the 6th International Conference on Smart City Applications (SCA 2021).
  Academic chapter/article/Conference paper
• Rani, Anshul; Mishra, Deepti; Omerovic, Aida. (2022) Multi-vendor Software Ecosystem: Challenges from Company’ Perspective. Lecture Notes in Networks and Systems.
  Academic article
• Sharma, Vijeta; Gupta, Manjari; Pandey, Anil Kumar; Mishra, Deepti; Kumar, Ajai. (2022) A Review of Deep Learning-based Human Activity Recognition on Benchmark Video Datasets. Applied Artificial Intelligence. volum 36 (1).
  Academic article
• Subedi, Anushka; Pandey, Dipesh; Mishra, Deepti. (2022) Programming Nao as an Educational Agent: A Comparison Between Choregraphe and Python SDK. Innovations in Smart Cities Applications Volume 5 - The Proceedings of the 6th International Conference on Smart City Applications (SCA 2021).
  Academic chapter/article/Conference paper

2021

• Kayakoku, Hakan; Guzel, Mehmet Serdar; Bostanci, Erkan; Medeni, Ihsan Tolga; Mishra, Deepti. (2021) A Novel Behavioral Strategy for RoboCode Platform Based on Deep Q-Learning. Complexity. volum 2021.
  Academic article
• Khatri, Deepak; Khatri, Sunil Kumar; Mishra, Deepti. (2021) Performace Testing Approach for Enterprise Application comprising Serverless Component. 2021 International Conference on Intelligent Technologies (CONIT).
  Academic chapter/article/Conference paper
• Mishra, Alok; Abdalhamid, Samia; Mishra, Deepti; Ostrovska, Sofiya. (2021) Organizational issues in embracing Agile methods : an empirical assessment. International Journal of Systems Assurance Engineering and Management. volum 12 (6).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2021) Sustainable software engineering : curriculum development based on ACM/IEEE guidelines. Software sustainability.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Dalveren, Gonca Gokce Menekse; Volden, Frode; Allen, Carly Grace. (2021) Group Discussion in a Blended Environment in Engineering Education. TEM JOURNAL - Technology, Education, Management, Informatics. volum 10 (2).
  Academic article
• Mishra, Deepti; Houmb, Siv Hilde; Tokas, Shukun. (2021) Power Grids - Cyber Security Requirements for SCADA and Substations. 2021. ISBN 978-82-8340-119-6.
  Report
• Mishra, Deepti; Parish, Karen; Lugo, Ricardo Gregorio; Wang, Hao. (2021) A framework for using humanoid robots in the school learning environment. Electronics. volum 10 (6).
  Academic article
• Sharma, Vijeta; Gupta, Manjari; Kumar, Ajai; Mishra, Deepti. (2021) EduNet: A New Video Dataset for Understanding Human Activity in the Classroom Environment. Sensors. volum 21 (17).
  Academic article
• Sharma, Vijeta; Gupta, Manjari; Kumar, Ajai; Mishra, Deepti. (2021) Video Processing Using Deep Learning Techniques: A Systematic Literature Review. IEEE Access. volum 9.
  Academic literature review
• Tilden, Solveig; Lugo, Ricardo Gregorio; Parish, Karen; Mishra, Deepti; Knox, Benjamin James. (2021) Gender Differences in Psychosocial Experiences with Humanoid Robots, Programming, And Mathematics Course. Lecture Notes in Computer Science (LNCS). volum 13096.
  Academic article

2020

• Abdi, Mohammed Isam Ismael; Khan, Muhammad Umer; Güneş, Ahmet; Mishra, Deepti. (2020) Escaping Local Minima in Path Planning Using a Robust Bacterial Foraging Algorithm. Applied Sciences. volum 10 (21).
  Academic article
• Hasan, Mustafa A. H.; Khan, Muhammad U.; Mishra, Deepti. (2020) A computationally efficient method for hybrid EEG-fNIRS BCI based on the Pearson correlation. BioMed Research International. volum 2020.
  Academic article
• Khatri, Deepak; Khatri, Sunil Kumar; Mishra, Deepti. (2020) Potential Bottleneck and Measuring Performance of Serverless Computing: A Literature Study. 8th International Conference on Reliability, Infocom Technologies and Optimization (ICRITO'2020) (Trends and Future Directions).
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2020) Sustainable software engineering education curricula development. International Journal on Information Technologies and Security (IJITS). volum 12 (2).
  Academic article
• Mishra, Deepti; Chew, Esyin; Ostrovska, Sofiya; Wong, Jojo. (2020) Personal response systems through the prism of students' experiences. Computer Applications in Engineering Education. volum 28 (5).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2020) Sustainability inclusion in informatics curriculum development. Sustainability. volum 12 (14).
  Academic article

2019

• Hjelsvold, Rune; Mishra, Deepti. (2019) Exploring and expanding GSE education with open source software development. ACM Transactions on Computing Education. volum 19 (2).
  Academic article
• Menekse Dalveren, Gonca Gokce; Mishra, Deepti. (2019) Software Engineering in Medical Informatics: A Systematic Literature Review. Proceedings of the 9th International Conference on Information Communication and Management (ICICM 2019).
  Academic chapter/article/Conference paper

2018

• McCallum, Simon; Mishra, Deepti; Nowostawski, Mariusz. (2018) Enhancing Software Engineering Education with Game Design and Development. International Journal of Engineering Education. volum 34 (2).
  Academic article
• Mishra, Deepti; Abdalhamid, Samia. (2018) Software Quality Issues in SCRUM: A Systematic Mapping. Journal of Universal Computer Science (J.UCS). volum 24 (12).
  Academic article
• Mishra, Deepti; Aydin, Secil; Mishra, Alok; Ostrovska, Sofiya. (2018) Knowledge management in requirement elicitation: Situational methods view. Computer Standards & Interfaces. volum 56 (February 2018).
  Academic article
• Nowostawski, Mariusz; McCallum, Simon; Mishra, Deepti. (2018) Gamifying research in software engineering. Computer Applications in Engineering Education. volum 26 (5).
  Academic article

2017

• Jaccheri, Maria Letizia; Mishra, Deepti; Houmb, Siv Hilde; Omerovic, Aida; Papavlasopoulou, Sofia. (2017) SikkerhetsLøypa-Knowledge Toward Sustainable and Secure Paths of Creative and Critical Digital Skills. Entertainment Computing–ICEC 2017: 16th IFIP TC 14 International Conference Proceedings.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Ostrovska, Sofiya; Hacaloglu, Tuna. (2017) Exploring and Expanding Students' Success in Software Testing. Information Technology and People. volum 30 (4).
  Academic article

2016

• Mishra, Alok; Münch, Jürgen; Lassenius, Casper; Mishra, Deepti. (2016) Information systems in distributed environment. Computer Standards & Interfaces. volum 48 (November).
  Editorial
• Mishra, Alok; Münch, Jürgen; Mishra, Deepti. (2016) Information systems in distributed environments 2015. Software engineering notes. volum 41 (4).
  Academic article

2015

• Mishra, Alok; Münch, Jürgen; Mishra, Deepti. (2015) Information Systems in Distributed Environments : ISDE 2014. Software engineering notes. volum 40 (5).
  Academic literature review
• Mishra, Deepti; Ostrovska, Sofiya; Hacaloglu, Tuna. (2015) Assessing Team Work in Engineering Projects. International Journal of Engineering Education. volum 31 (2).
  Academic article
• Tuna, Hacaloglu; Eren, Erhan; Mishra, Deepti; Mishra, Alok. (2015) A Software Development Process Model for Cloud by Combining Traditional Approaches. On the Move to Meaningful Internet Systems : OTM 2015 Workshops.
  Academic chapter/article/Conference paper
• Yu, Liguo; Mishra, Alok; Mishra, Deepti. (2015) Scale up internet-based business through distributed data centers. On the Move to Meaningful Internet Systems : OTM 2015 Workshops.
  Academic chapter/article/Conference paper

2014

• Mishra, Alok; Mishra, Deepti. (2014) Cultural Issues in Distributed Software Development: A Review. On the Move to Meaningful Internet Systems: OTM 2014 Workshops.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Akman, Ibrahim; Mishra, Alok. (2014) Theory of Reasoned Action application for Green Information Technology acceptance. Computers in Human Behavior. volum 36 (July).
  Academic article
• Mishra, Deepti; Hacaloglu, Tuna; Mishra, Alok. (2014) Teaching Software Verification and Validation Course: A Case Study. International Journal of Engineering Education. volum 30 (6A).
  Academic article
• Yu, Liguo; Mishra, Alok; Mishra, Deepti. (2014) An Empirical Study of the Dynamics of GitHub Repository and Its Impact on Distributed Software Development. On the Move to Meaningful Internet Systems: OTM 2014 Workshops.
  Academic chapter/article/Conference paper

2013

• Catal, Cagatay; Mishra, Deepti. (2013) Test Case Prioritization: A Systematic Mapping Study. Software quality journal. volum 21 (3).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2013) A curriculum for large scale software development. Software engineering notes. volum 38 (1).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2013) Applications of Stakeholder Theory in Information Systems and Technology. Engineering Economics. volum 24 (3).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2013) Software Architecture in Distributed Software Development: A Review. On the Move to Meaningful Internet Systems: OTM 2013 Conferences and Workshops.
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2013) Software project management tools : a brief comparative view. Software engineering notes. volum 38 (3).
  Academic article
• Mishra, Alok; Münch, Jürgen; Mishra, Deepti. (2013) Information systems in distributed environments : ISDE 2013. Software engineering notes. volum 38 (6).
  Academic article
• Mishra, Deepti; Aydin, Secil; Mishra, Alok. (2013) Situational Requirement Method System: Knowledge Management in Business Support. New Trends in Databases and Information Systems.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok; Colomo-Palacios, Ricardo; Casado-Lumbreras, Cristina. (2013) Global Software Development and Quality Management: A Systematic Review. On the Move to Meaningful Internet Systems: OTM 2013 Conferences and Workshops.
  Academic chapter/article/Conference paper

2012

• Mishra, Alok; Mishra, Deepti. (2012) Industry Oriented Advanced Software Engineering Education Curriculum. Croatian Journal of Education. volum 14 (3).
  Academic article
• Mishra, Alok; Münch, Jürgen; Mishra, Deepti. (2012) Distributed development of information system. Journal of Universal Computer Science (J.UCS). volum 18 (19).
  Abstract
• Mishra, Alok; Yazici, Ali; Mishra, Deepti. (2012) Green Information Technology/Information System Education: Curriculum Views. Technics Technologies Education Management: TTEM. volum 7 (2).
  Academic article
• Mishra, Deepti; Balgioglu, Eda; Mishra, Alok. (2012) Measuring Project and Quality Aspects in Agile Software Development. Technics Technologies Education Management: TTEM. volum 7 (1).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2012) A Global Software Inspection Process for Distributed Software Development. Journal of Universal Computer Science (J.UCS). volum 18 (19).
  Academic article
• Mishra, Deepti; Mishra, Alok; Ostrovska, Sofiya. (2012) Impact of physical ambiance on communication, collaboration and coordination in agile software development: An empirical evaluation. Information and Software Technology. volum 54 (10).
  Academic article

2011

• Complak, Wojciech; Wojciechowski, Adam; Mishra, Alok; Mishra, Deepti. (2011) Use cases and object modelling using ArgoUML. On the Move to Meaningful Internet Systems: OTM 2011 Conferences and Workshops.
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2011) A curriculum for agile software development methodologies. Software engineering notes. volum 36 (3).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2011) Curriculum issues in industry oriented software engineering education. Software industry-oriented education practices and curriculum Development : experiences and lessons.
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2011) E-Government - Exploring the Different Dimensions Of Challenges, Implementation, and Success Factors. Data Base for Advances in Information Systems. volum 42 (4).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2011) ERP Project Implementation: Evidence from the Oil and gas Sector. Acta Polytechnica Hungarica. volum 8 (4).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2011) E-learning experience at various universities: Academics perspective. Tehnicki Vjesnik. volum 18 (1).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2011) Industry linked graduate software engineering curriculum. Software engineering notes. volum 36 (6).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2011) Legal Business Information System: Implementation Process View. Acta Polytechnica Hungarica. volum 8 (2).
  Academic article
• Mishra, Alok; Münch, Jürgen; Mishra, Deepti. (2011) Information systems in distributed environments : ISDE 2010. Software engineering notes. volum 36 (3).
  Academic article
• Mishra, Deepti. (2011) New Inheritance Complexity Metrics for Object-Oriented Software Systems and their Evaluation with Weyuker’s Properties. Computing and informatics. volum 30 (2).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2011) A Review of Non-Technical Issues in Global Software Development. International journal of computer applications in technology. volum 40 (3).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2011) Complex Software Project Development: Agile Methods Adoption. Journal of Software Maintenance and Evolution. volum 23 (8).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2011) Object-Oriented Inheritance Metrics related with Cognitive Complexity. Fundamenta Informaticae. volum 111 (1).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2011) Research Trends in Management Issues of Global Software Development: Evaluating the Past to Envision the Future. Journal of Global Information Technology Management. volum 14 (4).
  Academic article
• Yu, Liguo; Ramaswamy, Srini; Mishra, Alok; Mishra, Deepti. (2011) Communications in Global Software Development: An Empirical Study Using GTK+ OSS Repository. On the Move to Meaningful Internet Systems: OTM 2011 Conferences and Workshops.
  Academic chapter/article/Conference paper

2010

• Mishra, Alok; Mishra, Deepti. (2010) Application of RFID in Aviation Industry: An Exploratory Review. Promet. volum 22 (5).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2010) ERP System Implementation in FMCG Sector. Tehnicki Vjesnik. volum 17 (1).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2010) Industry Oriented Software Engineering Education. International Engineering Education Conference.
  Academic chapter/article/Conference paper
• Mishra, Alok; Muench, Juergen; Mishra, Deepti. (2010) ISDE'10-PC Co-chairs Message. On the Move to Meaningful Internet Systems: OTM 2010 Conferences and Workshops.
  Academic chapter/article/Conference paper
• Mishra, Alok; Münch, Jürgen; Mishra, Deepti. (2010) A report on the "information systems in distributed environments" (ISDE) workshop at the OTM 2009 conferences. Software engineering notes. volum 35 (3).
  Academic literature review
• Mishra, Deepti; Mishra, Alok. (2010) A Software Inspection Process for Globally Distributed Teams. On the Move to Meaningful Internet Systems: OTM 2010 Conferences and Workshops.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2010) Improving Baggage Tracking, Security & Customer Services with RFID in the Airline Industry. Acta Polytechnica Hungarica. volum 7 (2).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2010) Managing Requirements in Market-Driven Software Project - Agile Methods View. Tehnicki Vjesnik. volum 17 (2).
  Academic article

2009

• Aydin, Secil; Mishra, Deepti. (2009) A Tool to Enhance Cooperation and Knowledge Transfer among Software Developers. Cooperative Design, Visualization, and Engineering. 6th International Conference, CDVE 2009, Luxembourg.
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2009) CRM System Implementation in a Multinational Enterprise. On the Move to Meaningful Internet Systems: OTM 2009 Conferences and Workshops.
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2009) Customer Relationship Management - Implementation Process Perspective. Acta Polytechnica Hungarica. volum 6 (4).
  Academic article
• Mishra, Alok; Mishra, Deepti. (2009) ERP System Implementation: An Oil and Gas Exploration Sector Perspective. 10th International Conference on Product-Focused Software Process Improvement.
  Academic chapter/article/Conference paper
• Mishra, Alok; Mishra, Deepti. (2009) Some issues on scheduling estimation model for object-oriented software projects. Software engineering notes. volum 34 (4).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2009) A discussion on design factors of client-server software testability. Software engineering notes. volum 34 (5).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2009) Distributed Information System Development: Some Management Issues. On the Move to Meaningful Internet Systems: OTM 2009 Conferences and Workshops.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2009) Effective Communication, Collaboration and Coordination in eXtreme Programming: Human Centric Perspective in Small Organization. Human Factors and Ergonomics in Manufacturing. volum 19 (5).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2009) Market-Driven Software Project Through Agility: Requirements Engineering Perspective. 12th International Conferences on Business Information Systems.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2009) Object-Oriented Inheritance Metrics: Cognitive Complexity Perspective. 4th International Conference on Rough Sets and Knowledge Technology.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2009) Simplified Software Inspection in Compliance with International Standards. Computer Standards & Interfaces. volum 31 (4).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2009) Software Process Improvement in SMEs: A Comparative View. Computer Science and Information Systems. volum 6 (1).
  Academic article

2008

• Mishra, Deepti; Mishra, Alok. (2008) Design issues in client-server software maintenance. Software engineering notes. volum 33 (5).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2008) Software Process Improvement Methodologies for Small and Medium Enterprises. 9th International Conference on Product-Focused Software Process Improvement (PROFES 2008).
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2008) Some observations on staff estimation metrics for object : oriented software engineering. Software engineering notes. volum 33 (5).
  Academic article
• Mishra, Deepti; Mishra, Alok. (2008) Workspace Environment for Collaboration in Small Software development Organization. Cooperative Design, Visualization, and Engineering. 5th International Conference, CDVE 2008.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok; Yazici, Ali. (2008) Successful Requirement Elicitation by Combining Requirement Engineering Techniques. First International Conference on the Applications of Digital Information and Web Technologies (ICADIWT 2008).
  Academic chapter/article/Conference paper
• Mishra, Deepti; Yazici, Ali; Basaran, Beril Pinar. (2008) A Case study of Data Models in Data Warehousing. First International Conference on the Applications of Digital Information and Web Technologies (ICADIWT 2008).
  Academic chapter/article/Conference paper

2007

• Mishra, Deepti; Mishra, Alok. (2007) Achieving Success in Supply Chain Management Software by Agility. Product-Focused Software Process Improvement, 8th International Conference, PROFES 2007, Riga, Latvia, July 2-4, 2007, Proceedings.
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2007) Adapting Test-Driven Development for Innovative Software Development Project. 8th International Conference on Agile Processes in Software Engineering and Extreme Programming (XP 2007).
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2007) An Efficient Software Review Process for Small & Medium Enterprises. IET Software. volum 1 (4).
  Academic article

2006

• Mishra, Alok; Mishra, Deepti; Akman, Ibrahim. (2006) Information System Process Improvement: A Managerial Perspective and Proposal of a General Framework. 24th IASTED International Conference on Software Engineering (SE 2006).
  Academic chapter/article/Conference paper
• Mishra, Deepti; Mishra, Alok. (2006) Software Quality Assurance Models in SME – A Comparison. International Journal of Information Technology and Management. volum 6 (1).
  Academic article