TØL4009 - Zero Defect Manufacturing


Examination arrangement

Examination arrangement: Aggregate score
Grade: Letter grades

Evaluation Weighting Duration Grade deviation Examination aids
Individual assignment 50/100
Oral exam 50/100 20 minutes E

Course content

Topic(s) -Evolution of Quality Design and Control -Statistical Methods and Probability Concepts in Manufacturing -Statistical Process Control (SPC) Failure Mode Assessment and Evaluation (FMEA) Design of Experiments (DoE) -Lean manufacturing and Six Sigma -Quality Management Systems and relevant international standards - Measuring systems analysis, measuring technology and measuring uncertainty

Learning outcome

After completing the course, the student should have the following learning outcomes;

KNOWLEDGE: Students will have advanced understanding of: - Quality management -statistical and probabilistic methods to reach zero defects -quality management methods and tools, -risk management methods such as FMEA - Measuring systems - understand the underlying basics, usefulness and pitfalls of quality tools such as MSA, FMEA, DOE, SPC, Isikawa diagram, etc.

SKILLS: - be able to apply probability models and statistical tools, quality and risk management to achieve zero defect manufacturing. - manage application of tools such as MSA, FMEA, DOE, SPC, Isikawa diagram, etc.

General COMPETENCE: - understand, utilize and develop zero defect manufacturing applied to industry context - being able to set Zero defect manufacturing in a broader understanding on manufacturing and see the limitations and usefulness.

Learning methods and activities

The course includes:

Lectures given on video recordings. Seminars with lectures and discussions. Tutoring (internet web conferencing) -Group work and Mandatory assignment and Reflection seminars. The course will be made accessible for both campus- and remote students. Lectures that sums up the main issues in the lecture will also be available on internet through NTNU's learning management system. Tutoring is also available via internet

Obligatory assignments:

Individual assignments: Students must pass 3 of 5 individual assessments to take final assessment/exam.

Form(s) of Assessment (additional text);

  1. Written home exam.
  2. Individual oral exam (15 minutes). For off campus students the oral exam can be arranged through web conference.

Compulsory assignments

  • Compulsory assignments

Further on evaluation

Mandatory coursework:

Students must attend at least 3/5 of the seminars and finish mandatory assignments to take final assessment/exam.

Form(s) of Assessment: Written report + Individual oral exam (15 minutes)

For off campus students the oral exam can be arranged through web conference

Specific conditions

Admission to a programme of study is required:
Sustainable Manufacturing (MSUMA)

Course materials

Course book reference available on BlackBoard Learning Management System (LMS). Supplementary literature : see information in LMS - Blackboard.

Credit reductions

Course code Reduction From To
TØL4032 2.5 AUTUMN 2017
More on the course



Version: 1
Credits:  7.5 SP
Study level: Second degree level


Term no.: 1
Teaching semester:  SPRING 2024

Language of instruction: English

Location: Gjøvik

Subject area(s)
  • Engineering Subjects
Contact information
Course coordinator: Lecturer(s):

Department with academic responsibility
Department of Manufacturing and Civil Engineering


Examination arrangement: Aggregate score

Term Status code Evaluation Weighting Examination aids Date Time Examination system Room *
Spring ORD Individual assignment 50/100





Room Building Number of candidates
Spring ORD Oral exam 50/100 E 2024-06-04
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

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