TPD4156 - Design 5 - Service Design


Examination arrangement

Examination arrangement: Work
Grade: Letter grades

Evaluation Weighting Duration Grade deviation Examination aids
Work 100/100

Course content

The course addresses how design skills in service design can be used for community-related questions and what methods and tools the designers have to contribute to positive change. Engagement and awareness towards social challenges and opportunities play key roles in this course.

Learning outcome


The candidate

  • has knowledge of service design processes and knows key concepts, methods and tools for good service design practice.
  • can account for good service design practice.
  • understands the service designer's role in the development of new or existing services that benefit the end user, an organization or company and society as a whole.


The candidate

  • can apply concepts, methods and tools that are central to service design in collaboration with relevant actors.
  • is able to get familiarized with a problem, plan a design process, document, interpret and analyze data from fieldwork, include relevant actors as well as meet their requirements and needs in the design process and develop solutions for an improved or new service.
  • will learn to develop critical thinking about the role of designers in today's society as well as learn to explain how a concept can contribute to creating a good life in various societies.

General competence

  • The candidate has increased understanding and ability to develop sustainable services that benefit partners and society.

Learning methods and activities

The course language is Norwegian. Activities consist of exercises and project group work. The project groups will be supported by tutoring, lectures and guest lectures.

Further on evaluation

Student submit a project report, and present the project orally.

Re-take of an examination will be held in the next semester.

Specific conditions

Admission to a programme of study is required:
Industrial Design Engineering (MTDESIG)

Course materials

To be announced at course start.

More on the course



Version: 1
Credits:  7.5 SP
Study level: Third-year courses, level III


Term no.: 1
Teaching semester:  AUTUMN 2023

Language of instruction: Norwegian

Location: Trondheim

Subject area(s)
  • Product Design Engineering - Design Methodology
  • Design Strategies
  • Design Methodology
  • Interaction Design
Contact information
Course coordinator: Lecturer(s):

Department with academic responsibility
Department of Design


Examination arrangement: Work

Term Status code Evaluation Weighting Examination aids Date Time Examination system Room *
Autumn ORD Work 100/100



Room Building Number of candidates
Spring UTS Work 100/100 INSPERA
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

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