TPD4156 - Design 7 - Service Design


Examination arrangement

Examination arrangement: Work
Grade: Letters

Evaluation Weighting Duration Grade deviation Examination aids
Work 100/100

Course content

The course addresses how design skills in service design can be used for community-related questions and what methods and tools the designers have to contribute to positive change. Engagement and awareness for social challenges and opportunities play key roles in this course.

Learning outcome

Knowledge: After completing the course the student should be able to describe what the design of services entails. The student should be able to apply methods that are central to service design. The student should be able to visualize and participate actively in a service design process. The student will understand her/his position and role in the development of new or existing services and connected products that benefit the end user, an organization or company and society as a whole. Skills: After completing the course, the student will have training in application of different methods of service development. The student should be able to address a problem, plan a design process, document, interpret and analyze data from field work, include relevant actors and meet their wishes and needs in the design process, and develop solutions for an improved or new service. The student will learn to develop critical thinking about the designer’s role in today's society as well as learn how a concept can help create a good life in diverse societies. General competence: After completing the course, the student will have increased understanding and ability to create new and value-added services and related products that benefit partners and society.

Learning methods and activities

The course language is English. Activities consist of exercises and project group work. The project groups will be supported by tutoring, lectures and guest lectures.

Further on evaluation

For a re-take of an examination, all assessments during the course must be re-taken.

Specific conditions

Course materials

To be announced at course start.

More on the course



Version: 1
Credits:  7.5 SP
Study level: Second degree level


Term no.: 1
Teaching semester:  AUTUMN 2021

Language of instruction: English

Location: Gjøvik , Trondheim

Subject area(s)
  • Product Design Engineering - Design Methodology
  • Design Strategies
  • Design Methodology
  • Interaction Design
Contact information


Examination arrangement: Work

Term Status code Evaluation Weighting Examination aids Date Time Examination system Room *
Autumn ORD Work 100/100



Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.

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