Course - Design 5 - Service Design - TPD4156
Design 5 - Service Design
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About the course
Course content
The course addresses how design skills in service design can be used for community-related questions and what methods and tools the designers have to contribute to positive change. Engagement and awareness towards social challenges and opportunities play key roles in this course.
Learning outcome
Knowledge
The candidate
- has knowledge of service design processes and knows key concepts, methods and tools for good service design practice.
- has knowledge of the connection between service design and the key sustainability concepts anticipatory competency, collaboration competency, critical thinking competency and wise decision-making.
- can account for good service design practice.
- understands the service designer's role in the development of new or existing services that benefit the end user, an organization or company and society as a whole, and specifically from a sustainability perspective.
Skills
The candidate
- can apply concepts, methods and tools that are central to service design in collaboration with relevant actors.
- is able to get familiarized with a problem, plan a design process, document, interpret and analyze data from fieldwork, include relevant actors as well as meet their requirements and needs in the design process and develop solutions for an improved or new service.
- will learn to develop critical thinking about the role of designers in today's society as well as learn to explain how a concept can contribute to creating a good life in various societies.
- will develop practical skills for how they can contribute to actionable sustainable solutions through design.
General competence
- The candidate has increased understanding and ability to develop sustainable services that benefit partners and society.
Learning methods and activities
The course language is Norwegian. Activities consist of exercises and project group work. The groups will be supported by tutoring and lectures.
Further on evaluation
Student submit a project report, and present the project orally.
Re-take of an examination will be held in the next semester.
Specific conditions
Admission to a programme of study is required:
Industrial Design Engineering (MTDESIG)
Recommended previous knowledge
The course is reserved for students in 3rd grade of the five-year program in Industrial Design.
Course materials
To be announced at course start.
Subject areas
- Product Design Engineering - Design Methodology
- Design Strategies
- Design Methodology
- Interaction Design