NTNU Hjelp is a self-help portal for students and employees.

NTNU Hjelp

You log onto NTNU Hjelp with your NTNU username and password (FEIDE).

Meeting room

Most of our meeting rooms can be reserved via Outlook. 

Each room has its own calendar. You "call" meeting rooms and other resources to the meeting the same way you invite colleagues. By opening the meeting room's calendar you can see when it is vacant or busy.

Read more about reserving meeting rooms in Outlook here.

Guests who do not have access to book themselves can get help from the administration.

Auditoriums and teaching rooms

Auditoriums and teaching rooms can be reserved via the Time scheduling system TP.

Room booking

Travel

All travel must be approved in advance by the Department. Familiarize yourself with NTNU's travel guidelines before booking your trip. To be reimbursed for travel expences, register it in the Self-Service portal.

Log in to the Self-service portal

Booking a flight, hotel room or rental car

You must use NTNU's selected venders: Airfare | Hotel | Rental Cars

Order travels via Berg-Hansen. Please note that every travel must be approved in advance by the Department. Applications for pre-approval is sent via the Self-service portal.

Log in to order

Order a taxi

Pre-approved journeys can use the Department customer number. Meld inn behov via behovsskjemaet.

If you have paid for a trip that should be charged the Department,  you can register your travel expense claims in the Self-service portal or the DFØ app. Taxi journeys and bus trips within Trondheim do not need to be pre-approved by the Department.

Credit card

NTNU recommends the use of a Eurocard corporate credit card as the preferred payment method for business trips. Opting for NTNU's credit card will help to streamline our internal processes, ensuring smoother handling and quicker reimbursements for incurred expenses. The agreement between NTNU and Eurocard can only be used by permanent employees and employees in fixed-term positions. The agreement cannot be used by employees in temporary or seasonal positions. Read more about the credit card here.

The sender wraps all mail and packs himself.

Domestic

Outgoing letters are placed in the mail shelf marked "Post ut" in the hallway to the administration in E3.

Parcels are placed in the Elektro post office.

Overseas

For shipping and transport of parcels abroad, we use NBT as a framework supplier.

NBT helps with labels, customs and choice of courier. NBT can be contacted at kundeservice@nbt.as.

An invoice form must be filled in for packages to abroad.